Great stay

We had a great experience at The Westin Seattle. We went in around noon to check our bags with the front desk and were pleasantly surprised to know they already had a room ready for us! Our room was clean and very comfortable.

We had a great experience at The Westin Seattle. We went in around noon to check our bags with the front desk and were pleasantly surprised to know they already had a room ready for us! Our room was clean and very comfortable.

The facility charges an extra $25/day which you can get back as a credit for food and beverages purchased that day but this is not clear in booking and not convenient. The rooms here are badly in need of a refresh (seats on desk chairs worn through,carpet stained and no place to store belongings). It’s best for convention attendees who will spend little time in their room. Staff were good and food in restaurant decent

The facility charges an extra $25/day which you can get back as a credit for food and beverages purchased that day but this is not clear in booking and not convenient. The rooms here are badly in need of a refresh (seats on desk chairs worn through,carpet stained and no place to store belongings). It’s best for convention attendees who will spend little time in their room. Staff were good and food in restaurant decent

Very comfortable beds. Very clean and friendly staff

Very comfortable beds. Very clean and friendly staff

Early checkin was greatly appreciated. No ice machine on floor 10 had to go to 11. Great staff overcame some of the negatives like trash next to the elevator when we checked in was still there a day later when we checked out 24 hrs later .

Early checkin was greatly appreciated. No ice machine on floor 10 had to go to 11. Great staff overcame some of the negatives like trash next to the elevator when we checked in was still there a day later when we checked out 24 hrs later .

We called twice to inform housekeeping that “used soap “ was left in the tub area along with soap container torn off the wall. Asked to have it cleaned. Waited two hours and called again was told it would be immediately taken care of. Room 1430 I saw a housekeeper in the hallway stopped him asked if he would clean said no had to call housekeeping. He said that way they’ll reprimand the housekeeper. I said that’s crazy. But wouldn’t clean it. Never again at Westin Seattle. Rich at checking in was helpful but the rest horrible. Bed worse we’ve slept on in years. Learn from hotel grand pacific in Victoria BC. We had a lovely room and housekeeper. Even tipped the staff. Your hotel could learn from them.

Excellent stay

The check-in desk was great! Able to check us in early so we could drop bags and explore downtown. The room itself could use some updating for this level of hotel, but comfortable bed and convenient location. The bar was great, bartenders very friendly!

Overall very pleasant

Big room with a slice of water view. The lounge was great for cocktails and food. The morning buffet breakfast was on until 11am every morning, and had a big variety including an omelette station.

Overall good location, very nice hotel, expensive. 20 minute walk to space needle, other attractions right around needle.

Location great. House keeping staff on strike during second day of of arrival. We had no notice. Hotel doors were locked at night so had to bang on door, run around to the next door and bang on it. Manager let me in. This was while my wife was in distress. Very unsettling. Amenities limited due to no staff to replenish and house keep.

Westin staff were on strike - pay fair wages!

Westin staff were on strike - pay fair wages!

Didn't like the view from room 1053. Beds weren't made when we returned to the room at the end of the day. Ran out of kleenex, had trouble finding the only other roll of toilet paper. Workers picketing outside the door.

Ran out of toilet paper and bath towels, called downstairs for more and nobody every brought any up.

Room not being cleaned. Ran out of bathroom tissue. Nice view.

The hotel, location, and staff that were available were all wonderful...4/5 stars. Two of our days were impacted by the worker's strike and VERY loud picket line. Normal facility amenities like housekeeping and room service were not available. Our room was not serviced (no coffee or beds made). Room service was not available and the bar closed. We paid our "destination fee" and were unable to utilize the perks that come with it. The protesters had a siren they set off every 10 min, and it was loud and uncomfortable to come and go from the hotel because you had to cross the picket line. It was also hard to get in and out of an Uber due to the protesters. Hopefully this is an isolated event. I will say that the staff who remained on property was working very hard to accommodate people.

Ran out of toilet paper and bath towels, called downstairs for more and nobody every brought any up.

The hotel is beautiful and service was great until our second day. Staff was on stike and all restaurants were closed including Starbucks. The one buffet we went to on day two was out of food. The air conditioning in our room was very poor and we did not have clean towels or garbages emptied.

Hotel staff were on strike and everything was late/delayed and basically what was provided was all they could offer

Hotel staff were on strike and everything was late/delayed and basically what was provided was all they could offer

It was cool being within walking distance of everything downtown seattle

We stay here often mostly for the convenient location to concert and other event venues. The staff is friendly and the property clean. We only wish more dining was nearby but options available are good and the hotel restaurant serves excellent food...just not the variety otherwise available in Seattle.

The hotel is beautiful and service was great until our second day. Staff was on stike and all restaurants were closed including Starbucks. The one buffet we went to on day two was out of food. The air conditioning in our room was very poor and we did not have clean towels or garbages emptied.

What did we NOT like?! They NEVER received our reservation through you! We paid you and had to pay them! You will hear from us!

Nice place but kinda pricey . Great location

Nice older hotel in a great location, it just gets really busy in the lobby on the weekends with the cruise crowd.