It's a very nice hotel, clean, kind and helpful staff. Close to tons of shops and restaurants. The best breakfast service I've had in quite some time when traveling, lots of choices. My only complaint is that the beds are INCREDIBLY uncomfortable. Maybe I just got unlucky for the room I was in, but it was the worst 2 nights of sleep or lack there of I've had in a hotel ever. I am home now, and I am dealing with some serious neck and shoulder pain that's going to take a few chiropractor visits to address. I also didn't appreciate paying to park on the premises, that is just BS considering the price paid for a 2 nights stay, which was nearly as much as I pay for my monthly mortgage. But sadly a lot of hotels charge for parking, it's the most insane and stupid thing to impose on your guests.

It's a very nice hotel, clean, kind and helpful staff. Close to tons of shops and restaurants. The best breakfast service I've had in quite some time when traveling, lots of choices. My only complaint is that the beds are INCREDIBLY uncomfortable. Maybe I just got unlucky for the room I was in, but it was the worst 2 nights of sleep or lack there of I've had in a hotel ever. I am home now, and I am dealing with some serious neck and shoulder pain that's going to take a few chiropractor visits to address. I also didn't appreciate paying to park on the premises, that is just BS considering the price paid for a 2 nights stay, which was nearly as much as I pay for my monthly mortgage. But sadly a lot of hotels charge for parking, it's the most insane and stupid thing to impose on your guests.

Overall, good we had a good stay. When I asked about checking in early, I was asked if I was okay to have a first floor room. I confirmed that was okay. The room we were given was a two double bed room, instead of a king bed room. We made the room work but was not what I reserved.

Overall, good we had a good stay. When I asked about checking in early, I was asked if I was okay to have a first floor room. I confirmed that was okay. The room we were given was a two double bed room, instead of a king bed room. We made the room work but was not what I reserved.

Didn’t like the 10.00 a night for parking

Didn’t like the 10.00 a night for parking

J

Amazing staff

Amazing staff

J

Nice rooms. Love the trundle bed for the kids. Safe and conveniently located.

Front desk was super nice! Great service and great breakfast.

Front desk was super nice! Great service and great breakfast.

Move in weekend at NAU for our son. Nice place. Very clean and very friendly staff.

Move in weekend at NAU for our son. Nice place. Very clean and very friendly staff.

The room smelled of urine and old cigarettes. We couldn’t sleep. Asked to be moved but they had no other rooms available.

The room smelled of urine and old cigarettes. We couldn’t sleep. Asked to be moved but they had no other rooms available.

Everything was wonderful

Everything was wonderful

The only thing I didn't like is that we had a staff member on Saturday who didn't want to give me a late checkout for my 3 rooms. I am a platinum member and the hotel wasn't even close to capacity so I am baffled why she told me she could only give me one room until 2:00. She eventually gave in until 3:00 but I have been platinum for a long time - it's one of the reasons i always stay in a Marriott - so I know I should have had all 3 rooms until 4:00. The rest of the staff was great!

The only thing I didn't like is that we had a staff member on Saturday who didn't want to give me a late checkout for my 3 rooms. I am a platinum member and the hotel wasn't even close to capacity so I am baffled why she told me she could only give me one room until 2:00. She eventually gave in until 3:00 but I have been platinum for a long time - it's one of the reasons i always stay in a Marriott - so I know I should have had all 3 rooms until 4:00. The rest of the staff was great!

Staff were super friendly and rooms were clean!

Staff were super friendly and rooms were clean!

Amanda was great and super friendly!

Amanda was great and super friendly!

Very comfortable and clean staying experience!

Very comfortable and clean staying experience!

A bit outdated and dark compared to other properties

A bit outdated and dark compared to other properties

Service staff to new, living stuff behind our room plastic bags with trash, also not enough towels and toilet paper

Service staff to new, living stuff behind our room plastic bags with trash, also not enough towels and toilet paper

It was great to find that we could sleep out whole family in a single room. While there were enough beds, the space between beds and walls were very tight and it felt cramped. Almost unsafe.