Room was very dirty. Shower drain was clogged so water was backed up every time we took a shower. No tv remote in room. The door key readers didn’t work our entire stay so we had to call maintenance every single time we wanted to enter our room. Was a 20 minute process each time.

Great location, clean facilities and friendly staff made our stay very memorable. We only stay at Sheraton on Hawaiian islands because we know we are goung to have an excellent experience.

We enjoyed our stay. The parrots at night were fun but finding a place to park that would be safe from droppings was a bit tricky. The food was great in all the restaurants. Friendly and professional staff. We will definitely go back

Nice hotel

The hotel and accommodations were great, bead nit as comfortable as id like but thats just me being picky, great location. Food at the crooked surf is bomb

The hotel and accommodations were great, bead nit as comfortable as id like but thats just me being picky, great location. Food at the crooked surf is bomb

Overall had an amazing experience!

Staff was amazing. They couldn't have been nicer and so friendly. The rooms though, need a renovation and were very small for the price paid compared to other resorts.

Staff was amazing. They couldn't have been nicer and so friendly. The rooms though, need a renovation and were very small for the price paid compared to other resorts.

Overall had an amazing experience!

Nice hotel and property.

Very convenient and love the pool overlooking the beach. Great space for families.

Very convenient and love the pool overlooking the beach. Great space for families.

Nice hotel and property.

I liked the great staff you have accumulated something to be proud off.

I liked the great staff you have accumulated something to be proud off.

Our stay was wonderful. We at on site most meals and never had a bad one. The room was great and so was the was the staff. It was so relaxing to sit and watch the ocean. I would go back in heartbeat.

Our stay was wonderful. We at on site most meals and never had a bad one. The room was great and so was the was the staff. It was so relaxing to sit and watch the ocean. I would go back in heartbeat.

The amazingly friendly & helpful staff! Appreciate the lawn chairs, coolers, etc .,

The amazingly friendly & helpful staff! Appreciate the lawn chairs, coolers, etc .,

I felt like we were on our own island within an island. So quiet and so we’ll taken care of.

I felt like we were on our own island within an island. So quiet and so we’ll taken care of.

We checked in a little before check in time, so we went to the bar to wait, which was fine since we were there early. We got no word about our room being ready and ended up asking twice after the official check in time. We finally got room keys an hour after check in time and when we got to the room they were still cleaning it.

We checked in a little before check in time, so we went to the bar to wait, which was fine since we were there early. We got no word about our room being ready and ended up asking twice after the official check in time. We finally got room keys an hour after check in time and when we got to the room they were still cleaning it.

This place was so amazing and at a easy location with the ocean and a pool

This place was so amazing and at a easy location with the ocean and a pool

Seems like the Hawaiian Monk Seal are not being left alone from visitors. Hotels must react faster.

Unprofessional, unfriendly staff at the front desk. Sounds like you have to let them know how to do their job, while handling their attitude. Cleaning staff were friendly and nice, but no to the front desk! Overall we enjoyed our time. Its nice if someone cares to pick up the RPI cockroach in front of the elevator.

Unprofessional, unfriendly staff at the front desk. Sounds like you have to let them know how to do their job, while handling their attitude. Cleaning staff were friendly and nice, but no to the front desk! Overall we enjoyed our time. Its nice if someone cares to pick up the RPI cockroach in front of the elevator.

It was a perfect location and gorgeous view. Nice amenities. However with the price we paid we expected the hot water to work and the refrigerator and to be able to check in on time. They did send someone to fix things but for the price you don’t expect a lot of things to need attention usually lower end motels have that issue.

It was a perfect location and gorgeous view. Nice amenities. However with the price we paid we expected the hot water to work and the refrigerator and to be able to check in on time. They did send someone to fix things but for the price you don’t expect a lot of things to need attention usually lower end motels have that issue.

What did I like about the Sheraton Kauai coconut beach resort. For starters all the staff were friendly and very service oriented. The grounds are beautiful and beach front, (although not really swimmable). Not to worry there are many very close by. I loved the chill vibe, free shaved ice most afternoons and great live music. The ocean view room was well appointed but the balconies are a little small. There are plenty of restaurants and bars. There is game room with great games such as pool, air hockey and video games. All for no additional cost. Not being a huge resort also means not too many people. Not a lot of people means always getting a lounge chair, not waiting to be served for drinks or food and no waiting for elevators. The location is terrific with a shopping center with gift stores, restaurants and a grocery store with in walking distance. Its location also lends itself to exploring the island to the north or south. It’s also just 15 mins to the airport. I for one cannot wait to return.