Staff was very helpful making sightseeing suggestions. Room was clean and adequate. Would recommend a stay here.

Beautiful property not too far from train, bus and lake Lucerne. Free water and soft drinks in the mini bar replaced every day. Staff very friendly and welcoming. Would definitely stay here again.

Beautiful property not too far from train, bus and lake Lucerne. Free water and soft drinks in the mini bar replaced every day. Staff very friendly and welcoming. Would definitely stay here again.

Walking distance from the train station and old town, chapel bridge

Lovely hotel. Great breakfast.

Nice staff , convenience location , clean room

Pleasant stay for a few nights. The restaurant was superb.

Everyone we met in the restaurant and bar were fantastic!

Great stay. Highly recommend

Loved it! Excellent stay. Restaurant within hotel was convenient & the hotel was close to the train station!

Great hotel and Lou the girl at the front desk was very professional, polite and had superb customer service. The rooms has very good AC and walking distance to the train station.

Clean, efficient, easily walkable to shopping, and transportation. Great bar and restaurant. Responsive and professional staff. Get a corner room or one with a small balcony to enjoy expanded space.

Clean, efficient, easily walkable to shopping, and transportation. Great bar and restaurant. Responsive and professional staff. Get a corner room or one with a small balcony to enjoy expanded space.

Great hotel and Lou the girl at the front desk was very professional, polite and had superb customer service. The rooms has very good AC and walking distance to the train station.

Walkable location, modern clean room, friendly staff.

Walkable location, modern clean room, friendly staff.

The location was great. The neighborhood is charming and it was conveniently close to the railroad station.

The location was great. The neighborhood is charming and it was conveniently close to the railroad station.

Best people and best service

Best people and best service

I would say this is 3.5 star hotel , not 4 , nothing special . They don’t have bell man , so you take bags by yourself. First room we checked in , AC was not working. They moved us to different room, AC was working but it was making horrible noise, practically couldn’t sleep , but for 2 nights left did not want to move , they tried to fix it , was ok only for one day . But anyway, average hotel for that price .

I would say this is 3.5 star hotel , not 4 , nothing special . They don’t have bell man , so you take bags by yourself. First room we checked in , AC was not working. They moved us to different room, AC was working but it was making horrible noise, practically couldn’t sleep , but for 2 nights left did not want to move , they tried to fix it , was ok only for one day . But anyway, average hotel for that price .

Big, bright room with comfy beds. Staff was welcoming and helpful!

Big, bright room with comfy beds. Staff was welcoming and helpful!

Stayed 1 night in a Double Room Large. SERVICE - Check in/out was easy and pleasant. Upon check out we were offered a bottle of water each for our trip. A few drinks were included in the mini fridge. ROOM - We had a double room with a sofa bed. It was smaller than what appears in photos but we were OK for 1 night, longer stay may be difficult. Bathroom had a tub and toiletries. AC worked well. COMFORT - The people in the room above were very loud and we notified the hotel; the issues was handled quickly. NOTE - hotel is very close to the train station; we could see the trains coming/going. The negative was that you could hear the trains brakes screaching. LOCATION - good and convenient to the transportation, however, not exactly in the Old Town. VALUE - Seems overpriced for the $500/night we paid. Hotel was comfortable but definitely did not feel luxurious.

Stayed 1 night in a Double Room Large. SERVICE - Check in/out was easy and pleasant. Upon check out we were offered a bottle of water each for our trip. A few drinks were included in the mini fridge. ROOM - We had a double room with a sofa bed. It was smaller than what appears in photos but we were OK for 1 night, longer stay may be difficult. Bathroom had a tub and toiletries. AC worked well. COMFORT - The people in the room above were very loud and we notified the hotel; the issues was handled quickly. NOTE - hotel is very close to the train station; we could see the trains coming/going. The negative was that you could hear the trains brakes screaching. LOCATION - good and convenient to the transportation, however, not exactly in the Old Town. VALUE - Seems overpriced for the $500/night we paid. Hotel was comfortable but definitely did not feel luxurious.

Very close to train station. Excellent staff.

Very close to train station. Excellent staff.

The staff was very helpful and gave us waters and candy and anything we needed including directions and discounts to their restaurant. Had a good shower with shampoo and conditioner and free drinks in fridge.

The staff was very helpful and gave us waters and candy and anything we needed including directions and discounts to their restaurant. Had a good shower with shampoo and conditioner and free drinks in fridge.

Great place to stay for the price..

Great place to stay for the price..