It was so nice for my girlfriend to check in early. Great room, very clean. Wonderful staff!

Big room and nice view on the third floor! The mattress was little worn out! 2 balconies to sit on was nice, the negative was that the spiders had taken over the balconies, hotel staff should make sure the balconies were swiped down when cleaning the rooms!

Big room and nice view on the third floor! The mattress was little worn out! 2 balconies to sit on was nice, the negative was that the spiders had taken over the balconies, hotel staff should make sure the balconies were swiped down when cleaning the rooms!

Great location

Great location

I really like this place but the owners are not keeping it up to the standards you expect of a classic hotel like this one. It’s truly sad to see it being neglected. I’ve been going here since 1969 and have always thought it had the best location and majestic lobby.

I really like this place but the owners are not keeping it up to the standards you expect of a classic hotel like this one. It’s truly sad to see it being neglected. I’ve been going here since 1969 and have always thought it had the best location and majestic lobby.

Such a tired hotel that was once such a fabulous resort. The view is fantastic, so you can enjoy sitting on your private balcony. That's still a great feature for this hotel/resort. But the many updates and repairs needed are hard to overlook. The shower was so stained, grout gone, faucet not functioning... I was scalded by the old faucet that wouldn't stay in position as it's so loose. Thank goodness it wasn't a child. And I went to dry my hair and the dryer had smoke coming out of it. I'd love morning more than to see this gem restored to is forget glory. Enjoy the view and be willing to tolerate the rest. (The pools looked great).

Such a tired hotel that was once such a fabulous resort. The view is fantastic, so you can enjoy sitting on your private balcony. That's still a great feature for this hotel/resort. But the many updates and repairs needed are hard to overlook. The shower was so stained, grout gone, faucet not functioning... I was scalded by the old faucet that wouldn't stay in position as it's so loose. Thank goodness it wasn't a child. And I went to dry my hair and the dryer had smoke coming out of it. I'd love morning more than to see this gem restored to is forget glory. Enjoy the view and be willing to tolerate the rest. (The pools looked great).

Property at the very least needs total updating and repairs. Actually a wrecking ball and dozer, with a total rebuild would be best.

Property at the very least needs total updating and repairs. Actually a wrecking ball and dozer, with a total rebuild would be best.

This is a nice property. Nice pool area. Good fitness center. Bonus movie theatre with daily movies, but is outdated and poor condition. We were in an outlying wing that wasn't very clean and run down. No coffee in lobby available for guests. Lots of room for conferences. Hope they clean it up and rebuild many parts of it.

This is a nice property. Nice pool area. Good fitness center. Bonus movie theatre with daily movies, but is outdated and poor condition. We were in an outlying wing that wasn't very clean and run down. No coffee in lobby available for guests. Lots of room for conferences. Hope they clean it up and rebuild many parts of it.

We got double beds and I booked a king suite

We got double beds and I booked a king suite

Four Seasons!! Make sure you get to stay in the Lodge. We were room 2154. These buildings need serious remodeling. Peeling paint above the entry, grass clippings on the walkways to our room, 1 lamp across the room, the bed was lumpy, no chair or table, sink full of black cracks, peeling mirror, no grout in the tub between the walls and tub, ceiling tiles askew in bathroom, and the knob on the shower isn’t right, tv was on for 30 seconds at a time, then it went to black, except when you turn it on, then it had the owner bragging about how proud they were of the Lodge. Please keep in mind this is a 4 Star hotel. We did appreciate it was a walk out with a couple plastic chairs. There were literally 3 other couples in the two buildings and we were the ONLY car in our lot.

Four Seasons!! Make sure you get to stay in the Lodge. We were room 2154. These buildings need serious remodeling. Peeling paint above the entry, grass clippings on the walkways to our room, 1 lamp across the room, the bed was lumpy, no chair or table, sink full of black cracks, peeling mirror, no grout in the tub between the walls and tub, ceiling tiles askew in bathroom, and the knob on the shower isn’t right, tv was on for 30 seconds at a time, then it went to black, except when you turn it on, then it had the owner bragging about how proud they were of the Lodge. Please keep in mind this is a 4 Star hotel. We did appreciate it was a walk out with a couple plastic chairs. There were literally 3 other couples in the two buildings and we were the ONLY car in our lot.

Lack of deferred maintenance on the property. First night no tv.

Lack of deferred maintenance on the property. First night no tv.

The property is dated, definitely needs updating. The location however is nice. Beautiful view of the lake.

The property is dated, definitely needs updating. The location however is nice. Beautiful view of the lake.

Loved the views and the pool. The rooftop bar was excellent.

Horrible experience will never come back will definitely go the Vrbo route when we come back to ozarks. Stayed in the outdoor lodge rooms they need updated bad the lock on door was not locking we went to front desk and no one ever came to fix it she did offer another room but no lake view that we paid extra for. Spiders were terrible I understand in the woods but should still spray where the customers go especially in the ice machine room. The TV did not work was a tv provider issue is what we was told. Also was a dead bug in the towel (laundered in the towel) not just a dead bug on it. Only great thing on the site was the rooftop bar. Beautiful views & bartender was great!

Hotel rooms are awful- small, damp, smelly, no refrigerators, and dirty.

Horrible experience will never come back will definitely go the Vrbo route when we come back to ozarks. Stayed in the outdoor lodge rooms they need updated bad the lock on door was not locking we went to front desk and no one ever came to fix it she did offer another room but no lake view that we paid extra for. Spiders were terrible I understand in the woods but should still spray where the customers go especially in the ice machine room. The TV did not work was a tv provider issue is what we was told. Also was a dead bug in the towel (laundered in the towel) not just a dead bug on it. Only great thing on the site was the rooftop bar. Beautiful views & bartender was great!

Hotel rooms are awful- small, damp, smelly, no refrigerators, and dirty.

Was nice, but our room didn't have a nice lake view like expected. We asked to switch rooms and we did, but it still had no view. So was disappointed.

Was nice, but our room didn't have a nice lake view like expected. We asked to switch rooms and we did, but it still had no view. So was disappointed.

The facilities and many of the amenities were outdated and need of repair.

No WiFi, no cable, junior suites are no different than basic rooms and more expensive

The rooms were in bad shape. Need to renovate all the rooms. Television service was out for two of the three days I was there. The shower nozzle had to be pulled out with both hands to start the shower! The property is just old and obsolete! No microwave or refrigerator in the rooms! The clock in the room didn't work! The only compensation for the inconvenience of being without television service was $19.98, the cost of the lodge's service fee!

Rooms are very outdated and showers needed cleaned. Don’t stay anywhere but main lodge. The rooms off property were horribly outdated and smelled. We had our rooms changed. Pool bar staff was amazing! Lennie and her son were sooo nice and made us feel so welcomed! The lady at the coffee cafe was super nice too!