Awesome place

Poor service, many defects in bathroom. Rooms need renovation. The garden is wonderful. Bar was good as well as breakfast.

Poor service, many defects in bathroom. Rooms need renovation. The garden is wonderful. Bar was good as well as breakfast.

Very nice area and central to everything

Very nice area and central to everything

amazing love hyde beach club!

amazing love hyde beach club!

Customer service at the hotel was notably lacking. Upon our arrival, a woman at the reception desk did not acknowledge our presence. We later discovered she wasn’t a receptionist, but her lack of a simple greeting set a poor tone for our stay. Throughout our time there, we were struck by the general rudeness of the staff; not once did anyone say hello as we entered or exited the hotel. Our room, for which we paid 800 euros per night, boasted a view of the Croisette, which was undoubtedly beautiful. However, the room had significant drawbacks. The bathroom was equipped only with a bathtub and a handheld showerhead. This setup required us to hold the showerhead with one hand while soaping with the other, and washing hair necessitated sitting in the tub—a highly uncomfortable and potentially dangerous arrangement. This "feature" was never disclosed to us at the time of booking, which we found both unprofessional and disappointing. Additionally, the magnified mirror in the bathroom was broken, further contributing to our dissatisfaction. When seeking dining recommendations from the concierge, we were directed to an extremely touristy restaurant where the food was so subpar that we couldn't even finish our appetizers. This indicated either a lack of knowledge or disregard for guests. The lack of basic courtesy from the staff and the subpar room amenities significantly marred our experience. Given the high price point we expected a more accommodating stay.

Customer service at the hotel was notably lacking. Upon our arrival, a woman at the reception desk did not acknowledge our presence. We later discovered she wasn’t a receptionist, but her lack of a simple greeting set a poor tone for our stay. Throughout our time there, we were struck by the general rudeness of the staff; not once did anyone say hello as we entered or exited the hotel. Our room, for which we paid 800 euros per night, boasted a view of the Croisette, which was undoubtedly beautiful. However, the room had significant drawbacks. The bathroom was equipped only with a bathtub and a handheld showerhead. This setup required us to hold the showerhead with one hand while soaping with the other, and washing hair necessitated sitting in the tub—a highly uncomfortable and potentially dangerous arrangement. This "feature" was never disclosed to us at the time of booking, which we found both unprofessional and disappointing. Additionally, the magnified mirror in the bathroom was broken, further contributing to our dissatisfaction. When seeking dining recommendations from the concierge, we were directed to an extremely touristy restaurant where the food was so subpar that we couldn't even finish our appetizers. This indicated either a lack of knowledge or disregard for guests. The lack of basic courtesy from the staff and the subpar room amenities significantly marred our experience. Given the high price point we expected a more accommodating stay.

I wish we knew before we booked that there will close there beach club for the festival before we booked our room

I wish we knew before we booked that there will close there beach club for the festival before we booked our room

Awesome place, fantastic breakfast and very professional staff

Awesome place, fantastic breakfast and very professional staff

Nice location and view. poor welcome and services not up to a 5 star and price (reception, opening hours of the bar, reception personnel lack of personal attention

Nice location and view. poor welcome and services not up to a 5 star and price (reception, opening hours of the bar, reception personnel lack of personal attention

The hotel and the room itself were beautiful and clean. The hotel is perfectly located. Near the beach, restaurants, and shopping.

The hotel and the room itself were beautiful and clean. The hotel is perfectly located. Near the beach, restaurants, and shopping.

The stay was amazing. Very noisy because of the conference held these days, but it was the only downside. The hotel is perfect. Everything was incredible

The stay was amazing. Very noisy because of the conference held these days, but it was the only downside. The hotel is perfect. Everything was incredible

I liked everything

I liked everything

Great hotel, excellent service, people were very sweet and accommodating

Great hotel, excellent service, people were very sweet and accommodating

Hotel was amazing. Didn’t realise in advance it would cost between £40-£60pp to enjoy the private beach, but beach was one the best we have been to. Hotel recommended great places to eat and celebrated our special occasions well. Restaurant was lovely with great, diverse selection of food. Staff were really friendly and made our stay special. Thank you

Hotel was amazing. Didn’t realise in advance it would cost between £40-£60pp to enjoy the private beach, but beach was one the best we have been to. Hotel recommended great places to eat and celebrated our special occasions well. Restaurant was lovely with great, diverse selection of food. Staff were really friendly and made our stay special. Thank you

The Mondrian was very comfortable and clean. The room was cleaned every day, and staff accommodated every request. The hotel is in a prime location for beach clubs, restaurants, and both luxury and ordinary shopping. I highly recommend staying here!

The Mondrian was very comfortable and clean. The room was cleaned every day, and staff accommodated every request. The hotel is in a prime location for beach clubs, restaurants, and both luxury and ordinary shopping. I highly recommend staying here!

It was great

It was great

The property was great very clean. We would highly recommend it to anybody very well located your shopping food and the beach clubs. Staff was incredibly nice always to our need.

The property was great very clean. We would highly recommend it to anybody very well located your shopping food and the beach clubs. Staff was incredibly nice always to our need.

The Mondrian, had us booked for a room with a sofa bed. And when we arrived they put us in smaller room. When I showed our receipt and the fact I paid around 200 more a night for a room that fit us all they said the hotel was full and couldn’t not honor the room I had paid for and offered nothing to remedy the problem. The rooms don’t have showers - just a bathtub and a shower handle. That didn’t work. It was a distasteful stay. The staff was horrible. All in all it was a terrible experience - it was way better managed as the Grand hotel. We switched hotels to the JW marriot next door and it was 10000000 times better experience.