We had an issue with our Expedia booking, but the staff member at the front desk (I cannot remember her name) went above and beyond to remedy the situation before we arrived. Great customer service!

We had an issue with our Expedia booking, but the staff member at the front desk (I cannot remember her name) went above and beyond to remedy the situation before we arrived. Great customer service!

My room was comfortable. The bed was great. The only thing I did not like was the air conditioner had a strong odor of being “musty”.

My room was comfortable. The bed was great. The only thing I did not like was the air conditioner had a strong odor of being “musty”.

After three attempts at different rooms, we finally were settled into a room that had been cleaned. Not thoroughly I might add. The breakfast was absolutely horrid. Cold, powdered eggs. Cold oatmeal. The food was inedible and we left to go enjoy a nice breakfast elsewhere.

After three attempts at different rooms, we finally were settled into a room that had been cleaned. Not thoroughly I might add. The breakfast was absolutely horrid. Cold, powdered eggs. Cold oatmeal. The food was inedible and we left to go enjoy a nice breakfast elsewhere.

Slept really good. They however could have done better with breakfast. Not enough food. Things finished quickly and they were all out of it after that. Ice machine did not work. But otherwise the place was pretty decent.

Slept really good. They however could have done better with breakfast. Not enough food. Things finished quickly and they were all out of it after that. Ice machine did not work. But otherwise the place was pretty decent.

Great beds! Very comfy. Big room fridge. Great pool! Large size and very clean. No fan in bath so suits didn't dry overnight and spots of black in the tub seal.

Great beds! Very comfy. Big room fridge. Great pool! Large size and very clean. No fan in bath so suits didn't dry overnight and spots of black in the tub seal.

Clean and walkable to restaurants.

Clean and walkable to restaurants.

Clean, well-appointed property with super friendly/helpful staff.

Clean, well-appointed property with super friendly/helpful staff.

The staff was very friendly but the room was not well kept and the walls were dirty.

The staff was very friendly but the room was not well kept and the walls were dirty.

Property convenient to highway and restaurants

Property convenient to highway and restaurants

Checked in with a dog. Online was told the fee would be between 10-20 dollars. Was then told at check in it would be 75 dollars but was charged 85. On top of the room rate. Was asked if we would need all of our pillows since they had to borrow pillows from our room. I told them no we brought our own. Got a pullout sofa bed but was unable to use it because no sheets were provided and there was a HUGE stain on the mattress. The room smelled like dog pee-interesting that I was charged 85 dollars to sleep in a room that smelled like pee. You would think that they would use the money they charge for a pet fee to actually clean up after the previous dogs. There was no thermostat on the wall just an empty space. It was a horrible experience. We will never stay at the hotel again.

Little out dated.

Checked in with a dog. Online was told the fee would be between 10-20 dollars. Was then told at check in it would be 75 dollars but was charged 85. On top of the room rate. Was asked if we would need all of our pillows since they had to borrow pillows from our room. I told them no we brought our own. Got a pullout sofa bed but was unable to use it because no sheets were provided and there was a HUGE stain on the mattress. The room smelled like dog pee-interesting that I was charged 85 dollars to sleep in a room that smelled like pee. You would think that they would use the money they charge for a pet fee to actually clean up after the previous dogs. There was no thermostat on the wall just an empty space. It was a horrible experience. We will never stay at the hotel again.

Little out dated.

Great location !

Nice property at good price. Beds are comfortable. Breakfast is good. Personnel welcoming and helpful.

Booked and was charged..showed up and i was told i dodnt have a reservation.

Booked and was charged..showed up and i was told i dodnt have a reservation.

Nice property at good price. Beds are comfortable. Breakfast is good. Personnel welcoming and helpful.

Great location to stay on way to Panama City Beach !

Great location to stay on way to Panama City Beach !

This was a huge disappointment, especially given the high price we paid. The place was run down: black marks all over the outside of the tub, absolutely filthy armchair in the room, seats in the lobby were literally peeling, and the one washer/dryer were ancient—and not free like in many hotels of the same range. Yuck. The rooms are damp and decorated in a depressing gray. Don’t believe the 9/10 rating. The one saving grace was the night manager—she was efficient and super friendly. Will reconsider staying at a Hampton Inn and will definitely not return to this one.

This was a huge disappointment, especially given the high price we paid. The place was run down: black marks all over the outside of the tub, absolutely filthy armchair in the room, seats in the lobby were literally peeling, and the one washer/dryer were ancient—and not free like in many hotels of the same range. Yuck. The rooms are damp and decorated in a depressing gray. Don’t believe the 9/10 rating. The one saving grace was the night manager—she was efficient and super friendly. Will reconsider staying at a Hampton Inn and will definitely not return to this one.

Overall, it was a great stay.