Everything great

Everything great

Staff were very friendly and helpful. Great room and good location . Food was also excellent . I would recommend this hotel

Staff were very friendly and helpful. Great room and good location . Food was also excellent . I would recommend this hotel

Once inside hotel was beautifully decorated, staff very friendly and helpful! Enjoyed our quick stay.

Very good experience. The buffet is wonderful the staff is very friendly and accommodating . Our 5 night stay is amazing. Highly recommended

Once inside hotel was beautifully decorated, staff very friendly and helpful! Enjoyed our quick stay.

Very good experience. The buffet is wonderful the staff is very friendly and accommodating . Our 5 night stay is amazing. Highly recommended

Excellent location and staff. Room had an amazing view

Excellent location and staff. Room had an amazing view

We like Ameron but this one has chaged since our last visit from 2022. The price of the room is not worth it anymore: the living space for the higher end room is quite spacious, but the bed is uncomfortable. The night reception and cleaning staff were amazing as always. But the day reception & bellman can be a mix bag. Also, the room has no locks so housekeeping and staff can walk in anytime. There’s a button to indicate do not disturb but it was never respected. Needless to say, we were woken up several times. Soundproofed rooms but disturb by housekeeping several times. Also, the breakfast is good but not much variety if you’re staying for more than 3 days. The burger tasted great but too pricey and it took one hour and a half to prepare. We’ve stayed at other Ameron properties in Europe and this one was a bit disappointing. You stay here for the view. Zurich has changed.

We like Ameron but this one has chaged since our last visit from 2022. The price of the room is not worth it anymore: the living space for the higher end room is quite spacious, but the bed is uncomfortable. The night reception and cleaning staff were amazing as always. But the day reception & bellman can be a mix bag. Also, the room has no locks so housekeeping and staff can walk in anytime. There’s a button to indicate do not disturb but it was never respected. Needless to say, we were woken up several times. Soundproofed rooms but disturb by housekeeping several times. Also, the breakfast is good but not much variety if you’re staying for more than 3 days. The burger tasted great but too pricey and it took one hour and a half to prepare. We’ve stayed at other Ameron properties in Europe and this one was a bit disappointing. You stay here for the view. Zurich has changed.

Every thing was good the only problem we faced is the AC was not to cool it was around 23-25 c• so at the hot days the room will be not that cold enough

Every thing was good the only problem we faced is the AC was not to cool it was around 23-25 c• so at the hot days the room will be not that cold enough

Awesome staff, specially Hannah the front office lady kindly arranged the birthday cake for me, it was really a nice surprise, as I was in a foreign country, a few thousands miles away.

Awesome staff, specially Hannah the front office lady kindly arranged the birthday cake for me, it was really a nice surprise, as I was in a foreign country, a few thousands miles away.

Big rooms!

Big rooms!

For the price the stay was only very average, nothing special.

For the price the stay was only very average, nothing special.

Good location away from center city but within easy walk tontram

Good location away from center city but within easy walk tontram

Excellent in everything!!!

Excellent in everything!!!

I didn’t like the property and most of the staff. Some of them were very rude. I can only pick one or two of the staff who are polite, professional, respectful and provide good service. The cleanliness and housekeeping service are awful. I have not noticed any improvement since I gave my previous comments about my last stay from 12 to 14 June 2024

I didn’t like the property and most of the staff. Some of them were very rude. I can only pick one or two of the staff who are polite, professional, respectful and provide good service. The cleanliness and housekeeping service are awful. I have not noticed any improvement since I gave my previous comments about my last stay from 12 to 14 June 2024

Staff was very pleasant, well trained working with class, all staff with special mention for Anastasia at the front desk, immensely helpful

Staff was very pleasant, well trained working with class, all staff with special mention for Anastasia at the front desk, immensely helpful

The room number 203 wasn’t ready when I checked in on Wednesday june 12. We found dirty and wet cleaning rag on the chair and also we found a coffee cup upside down after use.

The room number 203 wasn’t ready when I checked in on Wednesday june 12. We found dirty and wet cleaning rag on the chair and also we found a coffee cup upside down after use.

Beautiful hotel. We had a lake view room which was fabulous. Lots of space, and a little balcony. I read some negative reviews about the air conditioning, but the temperature was perfect for us (in May). Great breakfast. The only downside was the coffee wasn't great, but we are coffee snobs!!

Wish the shower was enclosed but otherwise it was good.