Everthing is quick and simple

Everthing is quick and simple

Breakfast was VERY limited.

Breakfast was VERY limited.

What I like was the price and the Staff. What I didn't like was the breakfast options and the train. Other than that will I stay again if need be yes because of the staff and price.

What I like was the price and the Staff. What I didn't like was the breakfast options and the train. Other than that will I stay again if need be yes because of the staff and price.

I like the bedroom, but the bathroom in room 109 had a hole in the celling and a roach plus an insect fell in the tub. The small refrigerator in the room did not work, so I was unable to store my items I purchased. I contacted the morning receptionist early in the morning to let her know the conditions of the room, but they were not resolved. She stated I will be moved to another room after housekeeping come to clean the room by 10:00 am and examine the bathroom. I met the housekeeper between 10:00am-11:00am, whereas, I told her about the bathroom condition. She assured that I would be moved to another room upon my return from an appointment I had that morning. However, I returned to my room between 5:00pm-6:00pm. I went to the evening receptionist to get the new room key to the new room, whereas, all hell bust loose. The receptionist became very rude when I told her about unfair charges. I was very professional and calm. She wanted me to return the keys to the room. I told her that I was not going to return the keys until I call my bank to see if those unfair(fraud) charges went through my account, whereas, she not only threatened to call the police, she actually called the police. The police came,whereas, he spoke to her. I only heard some of the conversation, and I think she was not truthful, so I continued to talk to my banker in which she verified the fraud charges. I returned to her the keys and I took the receipt. I left the premise.

I like the bedroom, but the bathroom in room 109 had a hole in the celling and a roach plus an insect fell in the tub. The small refrigerator in the room did not work, so I was unable to store my items I purchased. I contacted the morning receptionist early in the morning to let her know the conditions of the room, but they were not resolved. She stated I will be moved to another room after housekeeping come to clean the room by 10:00 am and examine the bathroom. I met the housekeeper between 10:00am-11:00am, whereas, I told her about the bathroom condition. She assured that I would be moved to another room upon my return from an appointment I had that morning. However, I returned to my room between 5:00pm-6:00pm. I went to the evening receptionist to get the new room key to the new room, whereas, all hell bust loose. The receptionist became very rude when I told her about unfair charges. I was very professional and calm. She wanted me to return the keys to the room. I told her that I was not going to return the keys until I call my bank to see if those unfair(fraud) charges went through my account, whereas, she not only threatened to call the police, she actually called the police. The police came,whereas, he spoke to her. I only heard some of the conversation, and I think she was not truthful, so I continued to talk to my banker in which she verified the fraud charges. I returned to her the keys and I took the receipt. I left the premise.

The overall stay went well. Staff were polite and respectful , however I do feel as though it should be noted that $75 deposits are required at the time of arrival. This isn’t noted anywhere until you arrive and well policy is policy.

The overall stay went well. Staff were polite and respectful , however I do feel as though it should be noted that $75 deposits are required at the time of arrival. This isn’t noted anywhere until you arrive and well policy is policy.

I liked how quiet it was and how safe it looked

Customer service was not good at all in the afternoon, i was willing to stay longer and the response from the receptionist was that i couldnt because i had to pay ANOTHER deposit, when the only thing she needed to do was to renew my stay for more days

Customer service was not good at all in the afternoon, i was willing to stay longer and the response from the receptionist was that i couldnt because i had to pay ANOTHER deposit, when the only thing she needed to do was to renew my stay for more days

Terrible

Terrible

We had a few small plumbing issues, but nothing more than that. We did arrive just about 1 week after Beryl. But cleanliness needs help inside the rooms. Slamming doors by guests is an issue.

good

We had a few small plumbing issues, but nothing more than that. We did arrive just about 1 week after Beryl. But cleanliness needs help inside the rooms. Slamming doors by guests is an issue.

good

The pool was green.. no vending machines..no blankets… not enough towels… could hear people walking around upstairs of our room

The pool was green.. no vending machines..no blankets… not enough towels… could hear people walking around upstairs of our room

good

good

I never stayed at the property, power to the house was connected before we could check in.

I never stayed at the property, power to the house was connected before we could check in.

Overall, I was pleased with the room and the cleanliness. Staff was great and helpful. I was, however, disappointed with the television in the room. The TV is obviously older, which is fine, but there was a white line that went entirely through the the viewing screen vertically and the reception was not good on a lot of the channels. The other issue with the TV was the channel line up. There was not really anything good to watch. Did not even have Netflix or any movie channels.

Overall, I was pleased with the room and the cleanliness. Staff was great and helpful. I was, however, disappointed with the television in the room. The TV is obviously older, which is fine, but there was a white line that went entirely through the the viewing screen vertically and the reception was not good on a lot of the channels. The other issue with the TV was the channel line up. There was not really anything good to watch. Did not even have Netflix or any movie channels.

The property is close to restaurants and 290. The room, although spacious, had a big hole in the wall, damp carpeting, and cigarette burned out holes in the comforters.

The property is close to restaurants and 290. The room, although spacious, had a big hole in the wall, damp carpeting, and cigarette burned out holes in the comforters.

location was excellent

location was excellent

The room smelled so bad, flying bugs didn’t let me and my family sleep, we had to cancel reservations next day early morning, yeti was charged for the night plus cancellation fees. I showed the front disk a picture of the flying bugs on my bed. Never again