The hotel is great. The only problem was that there is a lot of wood and becomes noisy when people walks up the stairs. Also, the door locks are nice and rustic but very difficult and noisy to operate. Finally, the hotel failed to maintain a quite environnent during the night. A lot of people talking and shouting, coming from partying in the middle of the night without any consideration for other guests. Other than that the hotel is great.

The hotel is great. The only problem was that there is a lot of wood and becomes noisy when people walks up the stairs. Also, the door locks are nice and rustic but very difficult and noisy to operate. Finally, the hotel failed to maintain a quite environnent during the night. A lot of people talking and shouting, coming from partying in the middle of the night without any consideration for other guests. Other than that the hotel is great.

The hotel has retained the rustic charm while updating the essential infastucture, such as, all new plumbing fixtures and electrical outlets.

The hotel has retained the rustic charm while updating the essential infastucture, such as, all new plumbing fixtures and electrical outlets.

Everything was neat and clean. Convenient to transportation. Good breakfast.

Everything was neat and clean. Convenient to transportation. Good breakfast.

All good

The property was nice needs some app dates the bathrooms need some up date, other wise is really nice hotel good location.

The property was nice needs some app dates the bathrooms need some up date, other wise is really nice hotel good location.

The location, service and breakfast was great. The only thing they need to work on is the bathroom cleanliness. The shower head was rusted and the water was everywhere. Also the smell of the drain was intense.

The location, service and breakfast was great. The only thing they need to work on is the bathroom cleanliness. The shower head was rusted and the water was everywhere. Also the smell of the drain was intense.

Nice old historical hotel in central town

Nice old historical hotel in central town

The hotel is good to just sleep, need more cleanliness and food options for the buffet.

The hotel is good to just sleep, need more cleanliness and food options for the buffet.

Don't forget your earpods, this place is noisy... We stayed in two different rooms in different sides and floors of the building and both were extremely noisy. They should provide complementary earpods. Other than that, the breakfast was good, friendly staff and good location. The building is nice too.

Don't forget your earpods, this place is noisy... We stayed in two different rooms in different sides and floors of the building and both were extremely noisy. They should provide complementary earpods. Other than that, the breakfast was good, friendly staff and good location. The building is nice too.

Good location walking distance to center. A beautiful park just across the street.

Good location walking distance to center. A beautiful park just across the street.

Lovely decor, very attentive and kind staff, clean, good breakfast which was included. Only but was that noise travels easily through walls/doors/windows. As long as neighbors go to bed and wake up at the same time as u do, nk issues. Our neighbors were awake past midnight chatting and walls did not mute this. Must be material used for construction (adobe?). Unfortunately, not much hotel can do but ask patrons to be mindful.

Lovely decor, very attentive and kind staff, clean, good breakfast which was included. Only but was that noise travels easily through walls/doors/windows. As long as neighbors go to bed and wake up at the same time as u do, nk issues. Our neighbors were awake past midnight chatting and walls did not mute this. Must be material used for construction (adobe?). Unfortunately, not much hotel can do but ask patrons to be mindful.

Nice hotel great staff

Nice hotel great staff

It is a small hotel, well situated, the staff is nice and helpful close to many museums. The main problem is the noise.

It is a small hotel, well situated, the staff is nice and helpful close to many museums. The main problem is the noise.

Great location for town. Very friendly people who work in hotel. Google translate very handy. Room lovely & clean.

Great location for town. Very friendly people who work in hotel. Google translate very handy. Room lovely & clean.

We almost didnt book Casa Indigo because of some negative reviews...but I am glad we pushed ahead and went in our own direction...First...Casa Indigo isnt the Ritz or Hilton...it is a traditional San Cristobol hotel...in a old area of town, just a few blocks from the centre...which is a huge bonus!...across the street is a beautiful park and Amber Museum....driving in San Cristobel isnt for everyone...quite confusing but Casa has secure parking just around the corner....Second....Arturo the manager and all the staff are amazing...very helpful...polite...accomadating...enough said....Third...breakfast was no frills but eggs, freshly chopped veggies...hot tortillas, coffee, fresh fruit...very very nice..and the lady who prepares, was super nice....the room was comfortable, clean...yes it is an old place and even the keys are like they came from a castle, but this is the charm about Casa Indigo...Lastly, the price is unheard of, for this location...at least half of what any other place goes for...we spent 2 nights and wish we could have spent another, as San Cristobel has a magical feel and is so different from any other place we have visited in Mexico!

We almost didnt book Casa Indigo because of some negative reviews...but I am glad we pushed ahead and went in our own direction...First...Casa Indigo isnt the Ritz or Hilton...it is a traditional San Cristobol hotel...in a old area of town, just a few blocks from the centre...which is a huge bonus!...across the street is a beautiful park and Amber Museum....driving in San Cristobel isnt for everyone...quite confusing but Casa has secure parking just around the corner....Second....Arturo the manager and all the staff are amazing...very helpful...polite...accomadating...enough said....Third...breakfast was no frills but eggs, freshly chopped veggies...hot tortillas, coffee, fresh fruit...very very nice..and the lady who prepares, was super nice....the room was comfortable, clean...yes it is an old place and even the keys are like they came from a castle, but this is the charm about Casa Indigo...Lastly, the price is unheard of, for this location...at least half of what any other place goes for...we spent 2 nights and wish we could have spent another, as San Cristobel has a magical feel and is so different from any other place we have visited in Mexico!

I sat on bed when arriving at 12 midnight...bed collapsed! Nobody around to fix it. Very strange. Slept aideqays on top half of bed

I sat on bed when arriving at 12 midnight...bed collapsed! Nobody around to fix it. Very strange. Slept aideqays on top half of bed