Staff was kind, rooms were very clean, and it was in a very convenient location.

Staff was kind, rooms were very clean, and it was in a very convenient location.

Right when opening the door to our room there was a bad odor, very musty smelling. There was no fan in the bathroom. Despite using our own box fan in the room and having the window open the smell wouldn’t go away. There was only one roll of toilet paper, it was not re-stocked after previous guest, and empty roll was left. Only one remote worked for the two TVs. The continental breakfast was out of most hot food on Saturday morning when we tried to eat at 9am. We waited for a little while for more to be stocked but just decided to go find breakfast somewhere else. Overall, we just thought it would be a little nicer and feel more comfortable for what we were paying.

Right when opening the door to our room there was a bad odor, very musty smelling. There was no fan in the bathroom. Despite using our own box fan in the room and having the window open the smell wouldn’t go away. There was only one roll of toilet paper, it was not re-stocked after previous guest, and empty roll was left. Only one remote worked for the two TVs. The continental breakfast was out of most hot food on Saturday morning when we tried to eat at 9am. We waited for a little while for more to be stocked but just decided to go find breakfast somewhere else. Overall, we just thought it would be a little nicer and feel more comfortable for what we were paying.

very clean and well maintained hotel. Very cozy as well!

very clean and well maintained hotel. Very cozy as well!

The pool was hot! Not the hot tub, the actual pool. Felt gross, plus there was clumps of hair and candy wrappers floating around in it like it hadnt been skimmed for days. The shower in our room was a trickle, it took me 10 minutes just to get my body wet. The toilet in our room you had to hold the handle down for a 30 solid seconds for it to flush even just a pee! We were told there would be cookies served in the lobby after 7 PM. But when we showed up at 7:30 to get some the dish was empty and the girl at the counter looked at us, then the dish, then back to whatever she was doing under the counter (phone??). Breakfast was ok, but I waited for the omelette things to be refilled for a solid 15 minutes while my kids had waffles and it was never refilled. This was at 8am-ish, so its not like they were close to being done serving breakfeast. We've stayed here before, but will probably go another route next time.

The pool was hot! Not the hot tub, the actual pool. Felt gross, plus there was clumps of hair and candy wrappers floating around in it like it hadnt been skimmed for days. The shower in our room was a trickle, it took me 10 minutes just to get my body wet. The toilet in our room you had to hold the handle down for a 30 solid seconds for it to flush even just a pee! We were told there would be cookies served in the lobby after 7 PM. But when we showed up at 7:30 to get some the dish was empty and the girl at the counter looked at us, then the dish, then back to whatever she was doing under the counter (phone??). Breakfast was ok, but I waited for the omelette things to be refilled for a solid 15 minutes while my kids had waffles and it was never refilled. This was at 8am-ish, so its not like they were close to being done serving breakfeast. We've stayed here before, but will probably go another route next time.

Great hotel, very clean, breakfast was good.

Great hotel, very clean, breakfast was good.

Not real impressed. There were stains on the chair in the room, animal hair in the room and no fan in the bathroom.

Not real impressed. There were stains on the chair in the room, animal hair in the room and no fan in the bathroom.

Nice location. Everything is nearby; shopping, restaurants, etc.

Nice location. Everything is nearby; shopping, restaurants, etc.

Checked into our room after a long day at lagoon, and headed to the pool and hot tub to relax. Surrounding the hot tub were clumps of hair, and not just a few. We went to shower in our room, and along the tub/shower was visible mold and mildew with hair and dirt in the corners. The walls were dirty, and had streaks of something running down them. The beds were comfortable at least. Would not recommend or stay again.

Checked into our room after a long day at lagoon, and headed to the pool and hot tub to relax. Surrounding the hot tub were clumps of hair, and not just a few. We went to shower in our room, and along the tub/shower was visible mold and mildew with hair and dirt in the corners. The walls were dirty, and had streaks of something running down them. The beds were comfortable at least. Would not recommend or stay again.

The staff was very pleasant, however our room smelled like body odor and was quite dirty. The dining area was also not clean. We won't be staying here again.

The staff was very pleasant, however our room smelled like body odor and was quite dirty. The dining area was also not clean. We won't be staying here again.

The onsite manager was so helpful and accommodations were good.

The onsite manager was so helpful and accommodations were good.

It was clean and safe feeling. Easy check in. Great service. The bed were not all that great and the breakfast was not up to part. Everything was gone and not refilled for the duration of said breakfast hours. The breakfast area was also dirty and garbages overflowing. There were kids rubbing through the lobby and breakfast areas soaking wet from the pool. They were taking breakfasts back into the pool area. The front desk clean just let it all happen. Gross and unsafe for wet floors. Otherwise it beats the hotel across the street that's under renovation without any warning. That's how we ended up at Hampton Inn. This particular Hampton Inn is a little ghetto compared to other Hampton Inns reputations.

It was clean and safe feeling. Easy check in. Great service. The bed were not all that great and the breakfast was not up to part. Everything was gone and not refilled for the duration of said breakfast hours. The breakfast area was also dirty and garbages overflowing. There were kids rubbing through the lobby and breakfast areas soaking wet from the pool. They were taking breakfasts back into the pool area. The front desk clean just let it all happen. Gross and unsafe for wet floors. Otherwise it beats the hotel across the street that's under renovation without any warning. That's how we ended up at Hampton Inn. This particular Hampton Inn is a little ghetto compared to other Hampton Inns reputations.

Nice place to stay, bfk ok,

Nice place to stay, bfk ok,

Great place to stay! We had a large family group and the staff were awesome.

Great place to stay! We had a large family group and the staff were awesome.

Our bathroom was pretty dirty upon check in, to include hair all over the toilet seat, front of toilet and inside and out of the bathtub/shower. We had friends staying in 2 rooms next to ours and they had the same experience. When shared with the staff, the did not offer much of an anything aside from an apology and an explanation that their staff that cleans the 3rd floor was known for this.

Our bathroom was pretty dirty upon check in, to include hair all over the toilet seat, front of toilet and inside and out of the bathtub/shower. We had friends staying in 2 rooms next to ours and they had the same experience. When shared with the staff, the did not offer much of an anything aside from an apology and an explanation that their staff that cleans the 3rd floor was known for this.

The staff at this property were really nice and helpful. I also really liked the hand soap and lotion on our room. The 7pm cookies and continental breakfast were delicious. The pool and spa were closed and the beds weren’t the most comfortable, but all in all we had a good stay.

The staff at this property were really nice and helpful. I also really liked the hand soap and lotion on our room. The 7pm cookies and continental breakfast were delicious. The pool and spa were closed and the beds weren’t the most comfortable, but all in all we had a good stay.

There were hair ties in the bathtub from the last people who stayed, one light was burned out in the room and the mini fridge didn’t work. Otherwise it was okay.

The clerk, Brianna was wonderful. Very helpful and nice. Wish all your properties had a Brianna