Great hotel

Great hotel

Best breakfast services, Thanks.

Best breakfast services, Thanks.

Staff was great. Breakfast was good. Certain items in room were in ill repair.

Staff was great. Breakfast was good. Certain items in room were in ill repair.

AC was off in room and didn’t cool down until late night early morning

AC was off in room and didn’t cool down until late night early morning

Breakfast was awful!! So called “coffee” was like crank case oil. Totally undrinkable. Eggs cold, only a couple of slices of bread and then hunt for the toaster, etc. Avoided it totally on our second morning, went to IHOP and had real coffee and food.

Breakfast was awful!! So called “coffee” was like crank case oil. Totally undrinkable. Eggs cold, only a couple of slices of bread and then hunt for the toaster, etc. Avoided it totally on our second morning, went to IHOP and had real coffee and food.

Upon check-in and during my 2-night stay, the staff (front desk, cleaning staff) were not friendly. I was never greeted, though I spoke to them when checking-in and in passing. When we first got into our room, there were 3 take-out plates of food (presumably left by the last guests) in the mini fridge. There were small bugs in bathroom and the continental breakfast was subpar. The last straw was the cricket I discovered in my sons' hotel bed! I was waking up my younger son when I saw the live cricket walking under his armpit! When I reported the insect to the front desk receptionist and showed her the picture from my phone, she asked me if I "left the window open." I responded, "In this Texas heat? No, I did not leave the window open!" No sense of customer service, bugs in the room, and trash was left in the room. If I could rate this hotel with zero stars, I would.

Upon check-in and during my 2-night stay, the staff (front desk, cleaning staff) were not friendly. I was never greeted, though I spoke to them when checking-in and in passing. When we first got into our room, there were 3 take-out plates of food (presumably left by the last guests) in the mini fridge. There were small bugs in bathroom and the continental breakfast was subpar. The last straw was the cricket I discovered in my sons' hotel bed! I was waking up my younger son when I saw the live cricket walking under his armpit! When I reported the insect to the front desk receptionist and showed her the picture from my phone, she asked me if I "left the window open." I responded, "In this Texas heat? No, I did not leave the window open!" No sense of customer service, bugs in the room, and trash was left in the room. If I could rate this hotel with zero stars, I would.

One room had roaches and spiders in it

One room had roaches and spiders in it

I hardly ever leave bad reviews, but this place warrants a warning for future guests. The property looks NOTHING like the website puctures, it is run down. Our room was dirty and musty. The AC felt more like an evaporate cooler. There were broken tiles in the bathroom, the sink barely drained, and the toilet was wobbly. The pool was locked at 845 pm even though posted hrs are 10-10. The breakfast was a joke. Juice was watered down, barely any assortment of food, and when my husband was in there making his waffle the staff put away all of the utensils and plates, so we had no forks. Staff was rude, housekerpung tried to bardge in 2 hrs before checkout even though we were still in the room with the do not disturb sign on the door. If I could give ZERO stars, I would. Avoid this place at all costs. I just pray we didn't catch bedbugs from this place.

I hardly ever leave bad reviews, but this place warrants a warning for future guests. The property looks NOTHING like the website puctures, it is run down. Our room was dirty and musty. The AC felt more like an evaporate cooler. There were broken tiles in the bathroom, the sink barely drained, and the toilet was wobbly. The pool was locked at 845 pm even though posted hrs are 10-10. The breakfast was a joke. Juice was watered down, barely any assortment of food, and when my husband was in there making his waffle the staff put away all of the utensils and plates, so we had no forks. Staff was rude, housekerpung tried to bardge in 2 hrs before checkout even though we were still in the room with the do not disturb sign on the door. If I could give ZERO stars, I would. Avoid this place at all costs. I just pray we didn't catch bedbugs from this place.

I always stay at the Quality Inn because I loved it everywhere. This time the front desk clerk was no where to be found and she was rude and UNFRIENDLY. I almost went somewhere else.

I always stay at the Quality Inn because I loved it everywhere. This time the front desk clerk was no where to be found and she was rude and UNFRIENDLY. I almost went somewhere else.

Cockroach in bathroom. Breakfast was bad!!! Not ready early… very sparse… white bread only..waffles, sausage , watery eggs or “egg” pieces.. etc No fruit or yogurt. Will not stay here again!!!!

Cockroach in bathroom. Breakfast was bad!!! Not ready early… very sparse… white bread only..waffles, sausage , watery eggs or “egg” pieces.. etc No fruit or yogurt. Will not stay here again!!!!

Stayed overnight to take train from Cedar Park to Burnet with our grandkids. Quality Inn was basically across the street from the depot so an excellent local. Many nearby restaurants for evening meal. Complimentary breakfast was not outstanding but filled us up.

Stayed overnight to take train from Cedar Park to Burnet with our grandkids. Quality Inn was basically across the street from the depot so an excellent local. Many nearby restaurants for evening meal. Complimentary breakfast was not outstanding but filled us up.

Upon arrival the hotel is not very welcoming. The check in lady was not welcoming as well. The room was comfortable and clean, everything worked. They could have provided more big towels but overall inside of room was good. The breakfast was horrible. The eggs were nasty and watery, the apple juice tasted like water and the waffle maker did not work right. Half of the waffle was hard, the other half disintegrated (idk how else to describe it).

Upon arrival the hotel is not very welcoming. The check in lady was not welcoming as well. The room was comfortable and clean, everything worked. They could have provided more big towels but overall inside of room was good. The breakfast was horrible. The eggs were nasty and watery, the apple juice tasted like water and the waffle maker did not work right. Half of the waffle was hard, the other half disintegrated (idk how else to describe it).

Our first room that we were given was not even clean.. moved to new room that was not what we originally booked and should have cost less had a couple roaches and a cricket in it.. bathroom sounded like a hurricane was about to happen when you turned it on.. not to mention the man that sat outside the room in the common area talking on his phone loud and late into the night

Our first room that we were given was not even clean.. moved to new room that was not what we originally booked and should have cost less had a couple roaches and a cricket in it.. bathroom sounded like a hurricane was about to happen when you turned it on.. not to mention the man that sat outside the room in the common area talking on his phone loud and late into the night

Clean, smelled nice, friendly staff

Clean, smelled nice, friendly staff

Clean comfortable beds , very friendly staff, breakfast was ok

Clean comfortable beds , very friendly staff, breakfast was ok

The breakfast was a little lacking on some days. Great area. Easy enough in and out. Close to other amenities.

The breakfast was a little lacking on some days. Great area. Easy enough in and out. Close to other amenities.