When I first arrived I discovered there was no bathroom in the lobby. Once in the room it smelled clean but in the morning there were several roaches in the bathroom. I made the mistake of leaving my luggage on the floor so hopefully I did not take any roaches home with me. Both front desk staff were very friendly and accommodating. There was also no ice maker in the hotel. There were ice trays in the freezer which I filled up at 9:00pm when I arrived and they were almost frozen when I left at 9 am. They provided instant oatmeal, muffins, coffee and tea for breakfast.

When I first arrived I discovered there was no bathroom in the lobby. Once in the room it smelled clean but in the morning there were several roaches in the bathroom. I made the mistake of leaving my luggage on the floor so hopefully I did not take any roaches home with me. Both front desk staff were very friendly and accommodating. There was also no ice maker in the hotel. There were ice trays in the freezer which I filled up at 9:00pm when I arrived and they were almost frozen when I left at 9 am. They provided instant oatmeal, muffins, coffee and tea for breakfast.

Room was clean and bed was comfortable. However the ac unit did not work well at all. After night 2 of sweating and being unable to sleep i went to the front desk at 2am aaking to switch rooms. I was told to come back after 7am! I explained i am a travel OR nurse there for assignment and had to be at work at 0630 sp 7am wasnt an option. She stated she didnt know how to switch my room and id have to call the manager. The # on the managers card was the # to the front desk.....i was told the maintenance man looked at the unit and adjusted the intetnal thermometer. It cooled off maybe a couple degrees that day. Finally on my last day i was offered to switch rooms after calling the desk 3 times. Amanda at the front desk was amazing. Room 420 needs to have the ac unit replaced.

Room was clean and bed was comfortable. However the ac unit did not work well at all. After night 2 of sweating and being unable to sleep i went to the front desk at 2am aaking to switch rooms. I was told to come back after 7am! I explained i am a travel OR nurse there for assignment and had to be at work at 0630 sp 7am wasnt an option. She stated she didnt know how to switch my room and id have to call the manager. The # on the managers card was the # to the front desk.....i was told the maintenance man looked at the unit and adjusted the intetnal thermometer. It cooled off maybe a couple degrees that day. Finally on my last day i was offered to switch rooms after calling the desk 3 times. Amanda at the front desk was amazing. Room 420 needs to have the ac unit replaced.

Destiny was our check in hostess and she was very pleasant and helpful. 👍 The hotel however, was sketchy at best. We rented a king suite and we ended up being in the basement which was the first floor. The room was spacious and comfortable but the breakfast was non existent. (No hot breakfast just a packaged muffin and a small granola bar. No coffee.🙁

Destiny was our check in hostess and she was very pleasant and helpful. 👍 The hotel however, was sketchy at best. We rented a king suite and we ended up being in the basement which was the first floor. The room was spacious and comfortable but the breakfast was non existent. (No hot breakfast just a packaged muffin and a small granola bar. No coffee.🙁

Easy check in and clean.

Easy check in and clean.

The breakfast needs to Improve. They longer breakfast time No ice machine.

The breakfast needs to Improve. They longer breakfast time No ice machine.

This place was awful. The suite was filthy dirty- the floor hadn’t been mopped- maybe ever. My kids’ socks were black after walking around the room for just a few minutes. The door to the bedroom was off of the hinges so it didn’t close. No batteries in any of the remotes. No overhead lights or lamps in the living space so you couldn’t sit there after dark. The knob on the faucet fell off. The entire hotel smelled of weed. The staff person who checked us in was pleasant but she shared that there is no breakfast and that they falsely advertise. Even the hotel TV ad boasts a free breakfast just like home- that’s only if you eat a Nutrigrain bar and instant grits. We tried to get a cart to check out this morning and there were no staff members in sight. Most of the time they just put a sign up on the counter that they were out and the phone was off the hook. No one arrived until 6:30 today for check out and then they couldn’t print a receipt. I shared all of these complaints with the staff person and didn’t even get an “I’m sorry.” Do NOT choose this hotel.

This place was awful. The suite was filthy dirty- the floor hadn’t been mopped- maybe ever. My kids’ socks were black after walking around the room for just a few minutes. The door to the bedroom was off of the hinges so it didn’t close. No batteries in any of the remotes. No overhead lights or lamps in the living space so you couldn’t sit there after dark. The knob on the faucet fell off. The entire hotel smelled of weed. The staff person who checked us in was pleasant but she shared that there is no breakfast and that they falsely advertise. Even the hotel TV ad boasts a free breakfast just like home- that’s only if you eat a Nutrigrain bar and instant grits. We tried to get a cart to check out this morning and there were no staff members in sight. Most of the time they just put a sign up on the counter that they were out and the phone was off the hook. No one arrived until 6:30 today for check out and then they couldn’t print a receipt. I shared all of these complaints with the staff person and didn’t even get an “I’m sorry.” Do NOT choose this hotel.

I enjoyed my stay. Only complaint was I had to kill few bugs.

I enjoyed my stay. Only complaint was I had to kill few bugs.

The staff was not accustomed to working with a business traveler. This hotel largely caters to unhoused families. The police were in the lobby on a call when I arrived. They assured me that it was safe to check in. My week's stay was not terrible, but the staff was rather curt with their communications and seemed more accustomed to shutting noisy people down than to being helpful and providing the little courtesies that make business travel more agreeable. When I asked to speak with a manager, I just got the run around. An Expedia rep called and asked for a manager and also got run around. The "grab and go" breakfast was packaged muffins, cheap granola bars, or instant oatmeal and coffee. That was all. No fruit, no bagels, no juice, no water, no anything else. There were lots of families with lots of kids and lots of dogs and lots of noise.

The staff was not accustomed to working with a business traveler. This hotel largely caters to unhoused families. The police were in the lobby on a call when I arrived. They assured me that it was safe to check in. My week's stay was not terrible, but the staff was rather curt with their communications and seemed more accustomed to shutting noisy people down than to being helpful and providing the little courtesies that make business travel more agreeable. When I asked to speak with a manager, I just got the run around. An Expedia rep called and asked for a manager and also got run around. The "grab and go" breakfast was packaged muffins, cheap granola bars, or instant oatmeal and coffee. That was all. No fruit, no bagels, no juice, no water, no anything else. There were lots of families with lots of kids and lots of dogs and lots of noise.

I did not get a chance to stay here as my reservation was canceled , the lobby was closed ,no one was there to speak with me left out in the cold with four young children try to find another room on a holiday weekend which took hours to find another one as hotels.com would not help locate another one.

I did not get a chance to stay here as my reservation was canceled , the lobby was closed ,no one was there to speak with me left out in the cold with four young children try to find another room on a holiday weekend which took hours to find another one as hotels.com would not help locate another one.

The hallway smelled like weed and I had a headache. The people upstairs had children the were jumping. The people in the next room were loud until 4 in the morning and I could not sleep. Checked out at 6 am and complained to the front desk. I will not stay here again.

The hallway smelled like weed and I had a headache. The people upstairs had children the were jumping. The people in the next room were loud until 4 in the morning and I could not sleep. Checked out at 6 am and complained to the front desk. I will not stay here again.

Beds were comfortable and while you can see some use in the appliances and tub they were clean and the room is spacious i would definitely stay again the front desk clerks were so sweet and friendly i really enjoyed my first night so we stayed a 2nd night come visit they're great here

Beds were comfortable and while you can see some use in the appliances and tub they were clean and the room is spacious i would definitely stay again the front desk clerks were so sweet and friendly i really enjoyed my first night so we stayed a 2nd night come visit they're great here

Most hotels in the area are good and have good stuff, but this one is probably the worst. After time consuming check in, we entered the room where found dead ants in the bed. While in the kitchen area, I saw a cockroach scatter from the microwave. The bathroom was cramped. When checking for more possible bugs, can tell the place was not dusted in awhile.

Most hotels in the area are good and have good stuff, but this one is probably the worst. After time consuming check in, we entered the room where found dead ants in the bed. While in the kitchen area, I saw a cockroach scatter from the microwave. The bathroom was cramped. When checking for more possible bugs, can tell the place was not dusted in awhile.

Not bad for the money.

Not bad for the money.

No idea under construction. Hotel is dirty. To expensive. Disappointed

No idea under construction. Hotel is dirty. To expensive. Disappointed

Lobby smelled of sewage, lobby elevator was severely damaged interior, dogs barking on all floors, security checkin was strenuous, many families congregating in the hallways, lights in room flickered, ceiling above shower leaked spectacularly, thought there were 2 showerheads, volume was loud, Rooms were not clean, used towels in the bathrooms, and smelled strongly of aerosol spray.

Lobby smelled of sewage, lobby elevator was severely damaged interior, dogs barking on all floors, security checkin was strenuous, many families congregating in the hallways, lights in room flickered, ceiling above shower leaked spectacularly, thought there were 2 showerheads, volume was loud, Rooms were not clean, used towels in the bathrooms, and smelled strongly of aerosol spray.

The night staff was really nice and helpful. But I have never been called on my checkout morning an hour before checkout to tell me when checkout was. Just found that rude.

The night staff was really nice and helpful. But I have never been called on my checkout morning an hour before checkout to tell me when checkout was. Just found that rude.