ciomfy room great bed clean room

Overall this day was good breakfast was good staff was friendly other than the door to the bathroom fell off the track and after we told the front desk and no one was to enter the room until we got back and they went ahead and did it anyways was kind of unsettling but they fixed it overall good place what I do it again probably not

Overall this day was good breakfast was good staff was friendly other than the door to the bathroom fell off the track and after we told the front desk and no one was to enter the room until we got back and they went ahead and did it anyways was kind of unsettling but they fixed it overall good place what I do it again probably not

I had a good experience with my stay

I had a good experience with my stay

I will not be returning ro this hotel. You get what you pay for. I arrived at 4 pm on a thursday. I checked in but did not go up to room, i was running late to meet peopl. Upon my arrival at 9 pm, i went to my room with my two large cases to find the room not cleaned from the previous guest. I went to front desk that told me there was noone from house keeping to clean it, would i like to cancel my reservation. I said no i wanted another room. I was given another room which the keys did not work so i had to make another trip to the front desk. Finally got into my room at 9:30. It smelled very musty, super tired looking, the second security lock was missing. Even though i asked to have fixed, they "could not". I asked for daily house keeping, they showed up 2 out of 4 days. The buffet room area was filthy. Your shoes stuck to the floor. The entire hotel needs to be throughly cleaned. The buffet was all pre packaged muffins, 1 type of ceral. 1 type of fruit. The cream cheese and butter was frozen. I eould actually shoe pictures, but it is not letting me add them.

I will not be returning ro this hotel. You get what you pay for. I arrived at 4 pm on a thursday. I checked in but did not go up to room, i was running late to meet peopl. Upon my arrival at 9 pm, i went to my room with my two large cases to find the room not cleaned from the previous guest. I went to front desk that told me there was noone from house keeping to clean it, would i like to cancel my reservation. I said no i wanted another room. I was given another room which the keys did not work so i had to make another trip to the front desk. Finally got into my room at 9:30. It smelled very musty, super tired looking, the second security lock was missing. Even though i asked to have fixed, they "could not". I asked for daily house keeping, they showed up 2 out of 4 days. The buffet room area was filthy. Your shoes stuck to the floor. The entire hotel needs to be throughly cleaned. The buffet was all pre packaged muffins, 1 type of ceral. 1 type of fruit. The cream cheese and butter was frozen. I eould actually shoe pictures, but it is not letting me add them.

The clerk that checked my group in was extremely helpful and friendly. We enjoyed our stay. The hotel was conveniently located near the cruise port.