The stay overall was good. The front desk was helpful. Unfortunately, the room had a mildew odor, and the carpet felt damp. The humidity in the area impacted the quality of the room's condition. Otherwise, the room was nice.

The stay overall was good. The front desk was helpful. Unfortunately, the room had a mildew odor, and the carpet felt damp. The humidity in the area impacted the quality of the room's condition. Otherwise, the room was nice.

Not-so-good. The breakfast was not up to par and the lights went out on me twice in the bathroom as well as the desk lights dimmed why working. Both of the elevator was broken and had to take stairs to carry luggage.

Not-so-good. The breakfast was not up to par and the lights went out on me twice in the bathroom as well as the desk lights dimmed why working. Both of the elevator was broken and had to take stairs to carry luggage.

The hotel was good, but customer service could be better

The hotel was good, but customer service could be better

the smell on every area of the hotel, the room was very clean and comfortable, we breakfast was ok to star the day, wonderful coffee, and the staff was amazing on every opportunity we had to talk. This was a great choice.

Nice place to stay.

Amazing

Great seri d very nice rooms

Great seri d very nice rooms

It was awesome. I got a little worried when read other reviews. It was nice and cool in our room, the bed was soft. The clerk at the front desk was very nice and helpful, especially knowing the layout of the rooms. Our only concern were the lights. Every once in a while the lights and tv would go out and come back on. We let the front desk know about the issue. Hopefully the can find and fix the issue. When first told they were willing to move us, but we were getting ready for bed and weren’t willing to change rooms at that hour. I would definitely stay here again. We recently drove to NY from TX it’s unbelievable how much we paid for rooms on the road that weren’t as nice as this was and cost was far more than what we paid for this room.

It was awesome. I got a little worried when read other reviews. It was nice and cool in our room, the bed was soft. The clerk at the front desk was very nice and helpful, especially knowing the layout of the rooms. Our only concern were the lights. Every once in a while the lights and tv would go out and come back on. We let the front desk know about the issue. Hopefully the can find and fix the issue. When first told they were willing to move us, but we were getting ready for bed and weren’t willing to change rooms at that hour. I would definitely stay here again. We recently drove to NY from TX it’s unbelievable how much we paid for rooms on the road that weren’t as nice as this was and cost was far more than what we paid for this room.

This is my account of the hotel, good and bad. Before arriving, I attempted to call the hotel directly and it was difficult to speak to a person. It rang and rang 20 times with no answer or voicemail. I would reach someone 1 out of 5 times I called. When someone answered, they were extremely kind and helpful. I want to mention Holly, especially. Walking in, the hotel looks new and aesthetically pleasing. Same for the rooms. The first room didn't have a working mini fridge, so we were given a different room. A few downers were the towels not being soft and we saw 3 roaches in the room. Like yikes! The shower door wouldn't stay closed. It was off-balanced. The free breakfast was the standard make your waffle and mediocre options I wouldn't pay money for. I ate at a diner 2000 feet away, the next day. They have 6 restaurants in walking distance which was so nice for dinner and an extensive breakfast. The bar was not open, as far as I could see. The TV was on, but the bar was used to hold Amazon packages. The gym was enough. I went once, and it was one other person there, so one broken treadmill is no big deal. The vinyl floor in the gym needs to be replaced. We enjoyed the swimming pool. The water was room temp. Check out was literally 60 seconds. It was a good place, but I don't do roaches.

This is my account of the hotel, good and bad. Before arriving, I attempted to call the hotel directly and it was difficult to speak to a person. It rang and rang 20 times with no answer or voicemail. I would reach someone 1 out of 5 times I called. When someone answered, they were extremely kind and helpful. I want to mention Holly, especially. Walking in, the hotel looks new and aesthetically pleasing. Same for the rooms. The first room didn't have a working mini fridge, so we were given a different room. A few downers were the towels not being soft and we saw 3 roaches in the room. Like yikes! The shower door wouldn't stay closed. It was off-balanced. The free breakfast was the standard make your waffle and mediocre options I wouldn't pay money for. I ate at a diner 2000 feet away, the next day. They have 6 restaurants in walking distance which was so nice for dinner and an extensive breakfast. The bar was not open, as far as I could see. The TV was on, but the bar was used to hold Amazon packages. The gym was enough. I went once, and it was one other person there, so one broken treadmill is no big deal. The vinyl floor in the gym needs to be replaced. We enjoyed the swimming pool. The water was room temp. Check out was literally 60 seconds. It was a good place, but I don't do roaches.

Property was in great shape. Well kept...the breakfast was amazing..so many options...i will definitely come back

It's my fourth time chiloiced living

The hotel was convenient to the highways to get around but the pool was very small my refrigerator in the my room did not work I thought my room was going to be cleaned it was not the room attendant only pulled up the blanket I had to go every day to get clean towels and wash cloths The breakfast was okay the fruit was not fresh every day and water was only given out in a dispenser that was on the front desk I had no clue as to when and how long it was in the dispenser the equipment in the gym was broken I know every hotel is different but usually I have been given bottles of water when I have stayed abroad or not to have water in a dispenser and it not be cold in Texas is ludicrous and to have a pool outside in Texas is ludicrous to me it was 100 degrees if I wanted hot water to swim in I could have taken a hot shower or bath Really

The hotel was convenient to the highways to get around but the pool was very small my refrigerator in the my room did not work I thought my room was going to be cleaned it was not the room attendant only pulled up the blanket I had to go every day to get clean towels and wash cloths The breakfast was okay the fruit was not fresh every day and water was only given out in a dispenser that was on the front desk I had no clue as to when and how long it was in the dispenser the equipment in the gym was broken I know every hotel is different but usually I have been given bottles of water when I have stayed abroad or not to have water in a dispenser and it not be cold in Texas is ludicrous and to have a pool outside in Texas is ludicrous to me it was 100 degrees if I wanted hot water to swim in I could have taken a hot shower or bath Really

It's my fourth time chiloiced living

Property was in great shape. Well kept...the breakfast was amazing..so many options...i will definitely come back

The hotel was nice, clean, and safe. The staff was super nice, friendly, and helpful. Unfortunately all of the lounge chairs by the pool are all broken.

The hotel was nice, clean, and safe. The staff was super nice, friendly, and helpful. Unfortunately all of the lounge chairs by the pool are all broken.

Excellent

Excellent

The AC in the room did not work correctly. The 6 did not get below 75

The AC in the room did not work correctly. The 6 did not get below 75

My Room was hot for both nights we stayed. Spoke with the front desk person, she couldn’t move us due to the hotel was fully booked. I wouldn’t stay her again even if it was the last place to stay. Only one elevator was working. My bathroom door was off track the wall in our room was peeling. It’s so much more I can type here, but I won’t just don’t waste your time.

My Room was hot for both nights we stayed. Spoke with the front desk person, she couldn’t move us due to the hotel was fully booked. I wouldn’t stay her again even if it was the last place to stay. Only one elevator was working. My bathroom door was off track the wall in our room was peeling. It’s so much more I can type here, but I won’t just don’t waste your time.

The rooms are spacious with a pull-out couch sleeper. The staff is friendly. The rooms are very clean. I stayed for 1 week and I enjoyed every minute of it.

The rooms are spacious with a pull-out couch sleeper. The staff is friendly. The rooms are very clean. I stayed for 1 week and I enjoyed every minute of it.

Just ok ( not good not bad)