Greats stay

This is advertised as a 5 star establishment however the rooms and facilities are no more than 3 star. The hotel us dates and so are the rooms. It needs uptated to keep up with 5 star standards. The staff though are incredible and couldn’t do enough for guests.

This is advertised as a 5 star establishment however the rooms and facilities are no more than 3 star. The hotel us dates and so are the rooms. It needs uptated to keep up with 5 star standards. The staff though are incredible and couldn’t do enough for guests.

I like the service of the staff but I really like if they have a proper gym service and jacuzzis

Very friendly staff. I felt welcomed Good was great

Very friendly staff. I felt welcomed Good was great

We had a great stay in Pucallpa. The hotel was very clean and comfortable, and the staff was very friendly and professional.

We had a great stay in Pucallpa. The hotel was very clean and comfortable, and the staff was very friendly and professional.

Nice place to stay, staff no to friendly, costumer service need to be more efficient

Nice place to stay, staff no to friendly, costumer service need to be more efficient

**Outstanding Review for Costa del Sol Pucallpa** During my extended stay at Costa del Sol Pucallpa, I experienced hospitality at its finest. The staff at this magnificent establishment truly went above and beyond to ensure that my time there was nothing short of exceptional. Let me begin by praising Dinko, the remarkable bus driver and doorman, whose warm greetings and helpful demeanor made me feel welcomed from the moment I arrived. His kindness and professionalism set the tone for the rest of my stay. Carolina and the entire front desk staff, along with the other doormen, were outstanding. Their attentiveness and willingness to assist with any request made me feel truly valued as a guest. I must also mention John and the restaurant staff, who always served with a smile and made each dining experience delightful. The housekeeping team deserves special recognition for the impeccable cleanliness of my accommodations. Every corner of my room was spotless, reflecting the hotel's commitment to maintaining high standards of hygiene. Despite my minimal knowledge of Spanish, the fluency in English displayed by Dinko, Carolina, and Ester was a tremendous help. Their ability to communicate effectively ensured that I felt comfortable and understood throughout my stay. The close proximity of Costa del Sol Pucallpa to the Mercado, Plaza de Armas, and the port was incredibly convenient. Additionally, the abundance of shopping options and restaurants nearby made exploring the local

**Outstanding Review for Costa del Sol Pucallpa** During my extended stay at Costa del Sol Pucallpa, I experienced hospitality at its finest. The staff at this magnificent establishment truly went above and beyond to ensure that my time there was nothing short of exceptional. Let me begin by praising Dinko, the remarkable bus driver and doorman, whose warm greetings and helpful demeanor made me feel welcomed from the moment I arrived. His kindness and professionalism set the tone for the rest of my stay. Carolina and the entire front desk staff, along with the other doormen, were outstanding. Their attentiveness and willingness to assist with any request made me feel truly valued as a guest. I must also mention John and the restaurant staff, who always served with a smile and made each dining experience delightful. The housekeeping team deserves special recognition for the impeccable cleanliness of my accommodations. Every corner of my room was spotless, reflecting the hotel's commitment to maintaining high standards of hygiene. Despite my minimal knowledge of Spanish, the fluency in English displayed by Dinko, Carolina, and Ester was a tremendous help. Their ability to communicate effectively ensured that I felt comfortable and understood throughout my stay. The close proximity of Costa del Sol Pucallpa to the Mercado, Plaza de Armas, and the port was incredibly convenient. Additionally, the abundance of shopping options and restaurants nearby made exploring the local

The staff was super friendly, respectful and generous with the service

The staff was super friendly, respectful and generous with the service

Everything was very good

Everything was very good

Nice

Nice

Visiting Pucallpa was a good experience, staying a this hotel it just enhance it. Very happy we pick this place. My only recommendation is probably with breakfast that was included. Perhaps a little more variety of food and the attention of the staff needs improvement.

Visiting Pucallpa was a good experience, staying a this hotel it just enhance it. Very happy we pick this place. My only recommendation is probably with breakfast that was included. Perhaps a little more variety of food and the attention of the staff needs improvement.

The public spaces like lobby aren’t air conditioned which can take a little getting used to.

Avoid this place at all costs. Rude workers. Bad Service. I tipped one Room Service $5. The next time I ordered, the worker stood there after I paid my bill, obviously expecting a tip. After that, they screwed up my next 3 orders, obviously on purpose. I did not feel safe, comfortable nor welcome here.

Avoid this place at all costs. Rude workers. Bad Service. I tipped one Room Service $5. The next time I ordered, the worker stood there after I paid my bill, obviously expecting a tip. After that, they screwed up my next 3 orders, obviously on purpose. I did not feel safe, comfortable nor welcome here.

Very nice hotel with very little a/c in public areas. So dress lightly.

Very nice hotel with very little a/c in public areas. So dress lightly.

I’m really appreciate they letting me stay until I’am ready for my flight thanks MSs Carolina from costa del sol pucallpa Perú 🇵🇪

I’m really appreciate they letting me stay until I’am ready for my flight thanks MSs Carolina from costa del sol pucallpa Perú 🇵🇪

Very nice place and good breakfast

Very nice place and good breakfast

Friendly staff, breakfast buffet was good. Very clean rooms.

Friendly staff, breakfast buffet was good. Very clean rooms.

Did it receive anything different from any regular guests. I went for a meeting and I found stains in the bedsheet. Long strings of hair in the bathtub. Therefore not very clean as it used to be.