Beautiful location and hotel, room staff was great but knocked on your door every day asking if you need anything. Room service messed up order but quickly fixed them. The service at the restaurant was below average because of the wait times and restaurant was empty. Cannot order different drinks at sky bar only set menu of 4 drinks, and could not get into the 2nd pool or restaurant because it was club access only. Spa was pretty but massages weren’t up to par. Transportation was easy and drivers friendly. Pools close by 8pm, did not allow drinks or food near it, and beach access was restricted for the week we stayed here. All the game rooms closed by 8:30pm also. I enjoyed my stay but do not think I’ll stay here again.

Beautiful location and hotel, room staff was great but knocked on your door every day asking if you need anything. Room service messed up order but quickly fixed them. The service at the restaurant was below average because of the wait times and restaurant was empty. Cannot order different drinks at sky bar only set menu of 4 drinks, and could not get into the 2nd pool or restaurant because it was club access only. Spa was pretty but massages weren’t up to par. Transportation was easy and drivers friendly. Pools close by 8pm, did not allow drinks or food near it, and beach access was restricted for the week we stayed here. All the game rooms closed by 8:30pm also. I enjoyed my stay but do not think I’ll stay here again.

Amazing hotel, beautiful property. Service was wonderful. They truly spoil and pamper you here.

Amazing hotel, beautiful property. Service was wonderful. They truly spoil and pamper you here.

Unavailability of uber services limited my mobility a little . Other than that the stay was excellent .

Unavailability of uber services limited my mobility a little . Other than that the stay was excellent .

Good

Good

Will stay again here

As a solo female traveler, I found that restaurant staff had some issues understanding it and communicating directly. They will always ask is Sir joining? They will not care to ask my preference, etc. when a male cousin of mine joined for meal together they further will only come and just check with him. Even after giving two separate room numbers, they made one bill and put it on my cousins room first and had to ask a few times to make them understand. Third day another female cousin joined and she was to share room with me and I had not told hotel about any one joining but they did give her my room key and moved her luggage in my room without my consent or checking with me. It was one of the worst Leela experience for me

As a solo female traveler, I found that restaurant staff had some issues understanding it and communicating directly. They will always ask is Sir joining? They will not care to ask my preference, etc. when a male cousin of mine joined for meal together they further will only come and just check with him. Even after giving two separate room numbers, they made one bill and put it on my cousins room first and had to ask a few times to make them understand. Third day another female cousin joined and she was to share room with me and I had not told hotel about any one joining but they did give her my room key and moved her luggage in my room without my consent or checking with me. It was one of the worst Leela experience for me

The Leela Kovalam is one of the best hotels I've ever stayed at. The hotel staff go over and beyond to make your stay and experience a very comfortable one. The dining experience is also fantastic where you get to savour local Kerala delicacies. This place is highly recommended whilst visiting Trivandrum.

The Leela Kovalam is one of the best hotels I've ever stayed at. The hotel staff go over and beyond to make your stay and experience a very comfortable one. The dining experience is also fantastic where you get to savour local Kerala delicacies. This place is highly recommended whilst visiting Trivandrum.

Chaotic on arrival. Billing was a mess during checkout. Complimentary water bottles (the only available drinking water in the room) could not be opened the day we arrived. And the phone didn’t work so no calls could go through. And no safe in the room. Overall, disappointing.

Chaotic on arrival. Billing was a mess during checkout. Complimentary water bottles (the only available drinking water in the room) could not be opened the day we arrived. And the phone didn’t work so no calls could go through. And no safe in the room. Overall, disappointing.

Lovely resort and great food and facilities. Staff werre all really helpful. Beautiful location to relaxe and unwind.

Lovely resort and great food and facilities. Staff werre all really helpful. Beautiful location to relaxe and unwind.

I cannot say enough good things about this gorgeous property! From the time we checked in, to our checkout, we were treated like royalty! The front office manager Reshma T. Made our entire stay very pleasant and was always available with a helping hand! A new intern by the name of Olivia brought a smile to our faces each time she greeted us warmly! The dining was amazing and the sightseeing around the property left us totally captivated! Kerala is truly God’s own country!

Beautiful property. A bit older, but well maintained. Great staff and service and food

I cannot say enough good things about this gorgeous property! From the time we checked in, to our checkout, we were treated like royalty! The front office manager Reshma T. Made our entire stay very pleasant and was always available with a helping hand! A new intern by the name of Olivia brought a smile to our faces each time she greeted us warmly! The dining was amazing and the sightseeing around the property left us totally captivated! Kerala is truly God’s own country!

Beautiful property. A bit older, but well maintained. Great staff and service and food

It is a beautiful place the staff were amazing everyone were so nice made our stay perfect can’t wait to come back

It is a beautiful place the staff were amazing everyone were so nice made our stay perfect can’t wait to come back

Very tiny beach. Harrased by beach staff members questioning our status as Leela's guests. Sea view is blocked by coconut trees

Very tiny beach. Harrased by beach staff members questioning our status as Leela's guests. Sea view is blocked by coconut trees

The location, the food and service are top class. Would stay there again. So many choices of nutritious, healthy and tasty vegetarian food in every meal. Walk to the beach is a bonus. The staff are not being themselves when on the job; the customers and the upper management don’t seem to treat the hard working staff well; they are being treated like robots. This issue is not particular to this property but applicable to many other resorts.

The location, the food and service are top class. Would stay there again. So many choices of nutritious, healthy and tasty vegetarian food in every meal. Walk to the beach is a bonus. The staff are not being themselves when on the job; the customers and the upper management don’t seem to treat the hard working staff well; they are being treated like robots. This issue is not particular to this property but applicable to many other resorts.

Staff service are great Staff was phenomenal butler n breakfast great All helped me great All were attending our family with heart n they all was their 24/7 for us at the hotel Vishal

Staff service are great Staff was phenomenal butler n breakfast great All helped me great All were attending our family with heart n they all was their 24/7 for us at the hotel Vishal

Great staff, yoga and food.

Great staff, yoga and food.

The staff, beachfront, very clean, always goes out of their way to be helpful, the grounds, front desk manager, (can’t remember her name)! I highly recommend this hotel.