Recently stayed 7 nights with the wife for our 34th wedding anniversary. Overall stay 5.5 on 10. Front desk staff were friendly and accomodating, but few positive points after that. No bell hops or persons to help with luggage. Disappointed with the hotel itself. Outdated rooms with cheap cabinets and no coffee in room, very plain and unwelcoming. Kitchen sink leaked. I asked a maintenance worker to fix it (and take a look at the phone), he said to talk to front desk. Breakfast buffet was good with good service. Evening buffet for 30 euros was very underwhelming. Phone in the room, didn't work the entire stay. Pool area was from the 90s, many sun chairs were wornout and uncomfortable or were broken. The indoor pool is advertised as heated, both pools were not heated. On the web - Hotel description and pictures are deceptive. The entire property needs a big facelift. And the biggest disappointment was a 10 minute detour walk to get to the ocean, when you can get there in 1 minute, but the hotel blocked access to direct route. Would not stay here again for the money I paid.

Recently stayed 7 nights with the wife for our 34th wedding anniversary. Overall stay 5.5 on 10. Front desk staff were friendly and accomodating, but few positive points after that. No bell hops or persons to help with luggage. Disappointed with the hotel itself. Outdated rooms with cheap cabinets and no coffee in room, very plain and unwelcoming. Kitchen sink leaked. I asked a maintenance worker to fix it (and take a look at the phone), he said to talk to front desk. Breakfast buffet was good with good service. Evening buffet for 30 euros was very underwhelming. Phone in the room, didn't work the entire stay. Pool area was from the 90s, many sun chairs were wornout and uncomfortable or were broken. The indoor pool is advertised as heated, both pools were not heated. On the web - Hotel description and pictures are deceptive. The entire property needs a big facelift. And the biggest disappointment was a 10 minute detour walk to get to the ocean, when you can get there in 1 minute, but the hotel blocked access to direct route. Would not stay here again for the money I paid.

The staff was wonderful. Full buffet breakfast, with a wide variety of food. On site parking. Walking distance to many sites in Cascais, as well as the train station. Refrigerator and microwave, with basic kitchen utensils. Kettle can be obtained on request. The only negative was a sewer smell, however, we noticed this also when out walking so it may just be a city problem, not a hotel problem.

The staff was wonderful. Full buffet breakfast, with a wide variety of food. On site parking. Walking distance to many sites in Cascais, as well as the train station. Refrigerator and microwave, with basic kitchen utensils. Kettle can be obtained on request. The only negative was a sewer smell, however, we noticed this also when out walking so it may just be a city problem, not a hotel problem.

Great stay at the Pestana Cascais. Excellent staff and hotel and good breakfast. We would definitely stay again.

Positives: nice staff, lovely swimming pool area, room was clean Negatives: outdated room, there was a kitchenette but it was a total waste of space as nothing was provided not even a kettle, overpriced drinks at the pool bar (€22 for double whiskey),

Positives: nice staff, lovely swimming pool area, room was clean Negatives: outdated room, there was a kitchenette but it was a total waste of space as nothing was provided not even a kettle, overpriced drinks at the pool bar (€22 for double whiskey),

Most of the pictures online are very old. The rooms looked better before...they are basic, cheap, with badly fitting furniture. Very basic kitchenette with extremely stupid cupboard handles that make the fridge VERY awkward to open. Dining options are basically just a 30 euro buffet every night. There is a lack of attention to detail throughout. COVID notices still around from 3 years ago. Instructions on a safe that made no sense because they were from a previous model. The staff are nice and it is clean BUT the rooms are most definitely not sound proofed