I have already made a complaint via your chat after spending 3 hours in total trying to make a complaint on two separate occasions. Wrong description of room type, soaked carpet, dirty room, dogs barking constantly in the room below us. Would not recommend this hotel at all.

Staff and breakfast was brilliant. Clean and tidy. Great value for money and easy parking

Staff and breakfast was brilliant. Clean and tidy. Great value for money and easy parking

Lovely helpful, friendly staff. All areas seen very clean and tidy.

Lovely helpful, friendly staff. All areas seen very clean and tidy.

The rooms are OK but nothing special. The main criticisms are: 1. No lift which, if you're on an upper floor is a major downside. 2. Breakfast finishes at 10am at weekends.

The rooms are OK but nothing special. The main criticisms are: 1. No lift which, if you're on an upper floor is a major downside. 2. Breakfast finishes at 10am at weekends.

Overall we had a good stay. We were a bit concerned after reading some of the reviews but we had no issues.

Overall we had a good stay. We were a bit concerned after reading some of the reviews but we had no issues.

I wasn't in my room for more than 7 hours. It really was a drop in over night to break up a long journey. Everything was provided that you could need in a basic hotel room. Clean, tidy room and bathroom. I didn't have time for breakfast so I can't comment on that. The staff on reception were very friendly , welcoming and helpful. My only 2 negatives were that I found it really cheap to have a payment system to park overnight given that the hotel really is not in a busy commercial area. I think closed barriers and an intercom system would be better to keep it hotel users only. My second negative was probably the rain why they have a pay system and that is the night club opposite the hotel which on a Saturday out more accurately early Sunday morning was in full force. I was very lucky to have room on the opposite side of the building but as I was checking out I was hearing various people complaining annoy the noise levels keeping them awake till 3am. So to sum up I probably wouldn't risk staying there again just incase I wasn't so lucky. The second which

I wasn't in my room for more than 7 hours. It really was a drop in over night to break up a long journey. Everything was provided that you could need in a basic hotel room. Clean, tidy room and bathroom. I didn't have time for breakfast so I can't comment on that. The staff on reception were very friendly , welcoming and helpful. My only 2 negatives were that I found it really cheap to have a payment system to park overnight given that the hotel really is not in a busy commercial area. I think closed barriers and an intercom system would be better to keep it hotel users only. My second negative was probably the rain why they have a pay system and that is the night club opposite the hotel which on a Saturday out more accurately early Sunday morning was in full force. I was very lucky to have room on the opposite side of the building but as I was checking out I was hearing various people complaining annoy the noise levels keeping them awake till 3am. So to sum up I probably wouldn't risk staying there again just incase I wasn't so lucky. The second which

Business trip - usual very high standard, I’ll be returning agsin.

Not a bad nights stay for the price.. many thanks

This hotel is good value for money it provides large rooms that are always kept to a high standard and the staff are very professional.My only criticism is that you're expected to pay for parking at almost £10 for two nights.

This hotel is good value for money it provides large rooms that are always kept to a high standard and the staff are very professional.My only criticism is that you're expected to pay for parking at almost £10 for two nights.

Not a bad nights stay for the price.. many thanks

Extremely noisy. Loud doors banging into the early hours. Wafer thin walls. Stained carpets everywhere. Rude checkin staff.

Paying to park car overnight in hotel carpark was a surprise. Not being given full info about breakfast. Won’t be back

Paying to park car overnight in hotel carpark was a surprise. Not being given full info about breakfast. Won’t be back

Very noisy room ... door banging tho e midnight ... They now charge for parking !! Totally ridiculous - last time I will stay here

Very tired and dirty

Very tired and dirty

You need to pay additional fees for parking when on site. The room is horribly dated, "clean" though ive never seen so many stains and marks in a carpet. The matresses are very uncomfortable. The room smelled like ammonia. Bathroom was dirty. Staff werent helpful with getting additional towles. I really wouldnt reccomend, myself and my partner didnt touch the carpet with even our socks it was an experience, but an experience you dont want to repeat again.

You need to pay additional fees for parking when on site. The room is horribly dated, "clean" though ive never seen so many stains and marks in a carpet. The matresses are very uncomfortable. The room smelled like ammonia. Bathroom was dirty. Staff werent helpful with getting additional towles. I really wouldnt reccomend, myself and my partner didnt touch the carpet with even our socks it was an experience, but an experience you dont want to repeat again.

Ivetried to contact several times but no replies. Needs an upgrade, carpets in particular are dirty. Stayed a couple of times, if you stay in a room facing the front its nosiy also all bedroom doors slam, woken up several times from guests bedroom doors. Breakfast was ok, need more staff working. And now have to pay extra for parking too.

We were here for a family wedding. It was value for money, we have no problems with staying at this hotel in the future. Thank you.

On arrival chwck in was good but suprised to see they now operate a parking charge system, this was being instaled on our day of arrival so they did not on this occasion charge us but something to consider for future planned visits. Breakfast was good value for money and fair choice of food available, hot food cooked to order so much better than off a hot plate servery.

On arrival chwck in was good but suprised to see they now operate a parking charge system, this was being instaled on our day of arrival so they did not on this occasion charge us but something to consider for future planned visits. Breakfast was good value for money and fair choice of food available, hot food cooked to order so much better than off a hot plate servery.

Good value a little noisey at night

Good value a little noisey at night

The bed was seriously uncomfortable. It’s a noisy building and the carpet not pleasant. Needs some updating. But, for the price, it’s good value

The bed was seriously uncomfortable. It’s a noisy building and the carpet not pleasant. Needs some updating. But, for the price, it’s good value