The hotel was in a central location and easy to see the rest of the town

The hotel was in a central location and easy to see the rest of the town

A very bad experience. Room poorly furnished and decoration had seen better days. Reminded us of hostel life. We decided to exit 1 day early and told our hosts to eliminate us from breakfast for 2 of the 3 days. They still charged us for all 3 days adding a supplement on day 1 of an additionak 80 Euros. This proved very poor value for money. We complained to reception, who would not listen to our issues and refused access to their management, further recusing to refund at least for the breakfasts we do have. There were other issues if cleanliness too. I will write formally to Hotels.com after leaving this critique

A very bad experience. Room poorly furnished and decoration had seen better days. Reminded us of hostel life. We decided to exit 1 day early and told our hosts to eliminate us from breakfast for 2 of the 3 days. They still charged us for all 3 days adding a supplement on day 1 of an additionak 80 Euros. This proved very poor value for money. We complained to reception, who would not listen to our issues and refused access to their management, further recusing to refund at least for the breakfasts we do have. There were other issues if cleanliness too. I will write formally to Hotels.com after leaving this critique

We had an attic room which required us to climb 3 narrow, twisting flights of stairs to get to. Once we got there, though, the room was quite large, clean, comfortable and quiet, with a good working air conditioner on a hot day. Just be careful to ask for a room on a lower floor if you have issues with stairs. The only other reason I have not give this hotel a top rating is that the breakfast was not as good as at other hotels, thought definitely good enough

We had an attic room which required us to climb 3 narrow, twisting flights of stairs to get to. Once we got there, though, the room was quite large, clean, comfortable and quiet, with a good working air conditioner on a hot day. Just be careful to ask for a room on a lower floor if you have issues with stairs. The only other reason I have not give this hotel a top rating is that the breakfast was not as good as at other hotels, thought definitely good enough

Great location to explore Delft. Room was very tired and needs upgrade. Kitchen cooking utensils in poor shape or not included such as coffee maker. At times no hot water in the morning.

Great location to explore Delft. Room was very tired and needs upgrade. Kitchen cooking utensils in poor shape or not included such as coffee maker. At times no hot water in the morning.

Really great service, friendly staff, excellent location in the center of town. We had a really big room on the 3rd floor with 2 levels and 4 beds. Nice comfy bed and good views out the window. Bathroom and room was a bit small, but for a couple was still really nice and cozy

Really great service, friendly staff, excellent location in the center of town. We had a really big room on the 3rd floor with 2 levels and 4 beds. Nice comfy bed and good views out the window. Bathroom and room was a bit small, but for a couple was still really nice and cozy

Very good hotel in a good location.

Very good hotel in a good location.

We were three couples who stayed in an annex that included kitchenette for each apartment and a sitting area. It was perfect for our group. Breakfast was typical Dutch: coffee machine, fresh cheese and cold cuts, fresh breads. Be aware they have a short cancellation period.

Rooms are in different properties for this accommodation. We were able to book 3 couples in our own “house”, which was made up of single loft bed areas, sitting area on second floor, kitchenette and large bathroom on third floor. Worked out great for us because we had area in any unit to be able to congregate, play games, etc. Breakfast was “down the street” but it was good and staff was helpful and kind.

Rooms are in different properties for this accommodation. We were able to book 3 couples in our own “house”, which was made up of single loft bed areas, sitting area on second floor, kitchenette and large bathroom on third floor. Worked out great for us because we had area in any unit to be able to congregate, play games, etc. Breakfast was “down the street” but it was good and staff was helpful and kind.

The staff at this property are terrible. The property is next to a college. The college kids party in streets all night. You can hear every step the upstairs neighbors take, ALL NIGHT! Staff would not give me a refund, even though they are fully aware of the college kids and upstairs neighbors. I still have not heard back from the manager who I had to email, that was 2.5 weeks ago. The Place is dirty and outdated.

The staff at this property are terrible. The property is next to a college. The college kids party in streets all night. You can hear every step the upstairs neighbors take, ALL NIGHT! Staff would not give me a refund, even though they are fully aware of the college kids and upstairs neighbors. I still have not heard back from the manager who I had to email, that was 2.5 weeks ago. The Place is dirty and outdated.

It was superbly located close to the centre and convenient for everything. Perfectly comfortable but we had to take our recycling to a neighbouring bin. We also never quite managed to get shower gel, although plenty of body lotion was provided! But that was such a small matter and we loved our stay nevertheless.

It was superbly located close to the centre and convenient for everything. Perfectly comfortable but we had to take our recycling to a neighbouring bin. We also never quite managed to get shower gel, although plenty of body lotion was provided! But that was such a small matter and we loved our stay nevertheless.

Very convenient to train station and to old Delft attractions. Nice view of canal from windows. Staff was particularly helpful.

Very convenient to train station and to old Delft attractions. Nice view of canal from windows. Staff was particularly helpful.

Great price / quality ratio. People are super friendly and hospitable.

Great price / quality ratio. People are super friendly and hospitable.

Perfect , the arrival was very welcoming so was enjoying the cosy corner of the lobby İt gives you the feeling being at home

Perfect , the arrival was very welcoming so was enjoying the cosy corner of the lobby İt gives you the feeling being at home

Arrived a bit after 10pm at night after dinner so reception was already closed which was my fault - however I didn't realise the process if arriving after 10pm. I tried calling th reception number which was listed in case of emergency many times but no-one answered then finally looked at emails and found a separate email with the process. It didn't clearly specify that my room was in another building two roads down so I then spent 30min going up and down the narrow stairs of all the floors in the first building with my luggage. Some youngsters going up and down the stairs and felt a bit unsafe and dodgy but ok. After doing this twice, I sat at the dark reception and re-read all the emails realised it's in another building, walked there in the rain finally found my 'flat'. Very spacious but also very dated and the bathroom smelled of mould. Bed was ok comfortable but there was no drinkable water in the room and not sure the tap water was safe. I can't say it felt unclean but not my standard of clean either but maybe it was the old tiles and such. Breakfast in the morning was very basic only had coffee and scrambled egg. Breakfast staff were the only staff I saw and they were extra polite and smiley at least.

Arrived a bit after 10pm at night after dinner so reception was already closed which was my fault - however I didn't realise the process if arriving after 10pm. I tried calling th reception number which was listed in case of emergency many times but no-one answered then finally looked at emails and found a separate email with the process. It didn't clearly specify that my room was in another building two roads down so I then spent 30min going up and down the narrow stairs of all the floors in the first building with my luggage. Some youngsters going up and down the stairs and felt a bit unsafe and dodgy but ok. After doing this twice, I sat at the dark reception and re-read all the emails realised it's in another building, walked there in the rain finally found my 'flat'. Very spacious but also very dated and the bathroom smelled of mould. Bed was ok comfortable but there was no drinkable water in the room and not sure the tap water was safe. I can't say it felt unclean but not my standard of clean either but maybe it was the old tiles and such. Breakfast in the morning was very basic only had coffee and scrambled egg. Breakfast staff were the only staff I saw and they were extra polite and smiley at least.

The location is excellent, and I enjoyed the beautiful canal. In my room, however, wi-fi did not work well.

Cute breakfast room. Hotel is walking distance to train. Typical old narrow building with no elevator and we were on the top floor. Dated rooms, updated bathroom. Decent stay.

Cute breakfast room. Hotel is walking distance to train. Typical old narrow building with no elevator and we were on the top floor. Dated rooms, updated bathroom. Decent stay.

The smoke alarm was removed from the room, making it a sleep on the razor's edge. It was also two flights of narrow steps, with no lift access. This was not made clear in the listing.

The smoke alarm was removed from the room, making it a sleep on the razor's edge. It was also two flights of narrow steps, with no lift access. This was not made clear in the listing.