Average accommodation Food was not very good

Average accommodation Food was not very good

Disappointed that the is no kettle or in room tea and coffee. Directions to room confusing, hotel needs a route map, especially when disability access is required.

Disappointed that the is no kettle or in room tea and coffee. Directions to room confusing, hotel needs a route map, especially when disability access is required.

Amazing stay, we’re an English couple with Spanish family in the area, nothing was to much trouble, Luis in the restaurant was always so helpful, all staff very happy and always ready to help..😍

Amazing stay, we’re an English couple with Spanish family in the area, nothing was to much trouble, Luis in the restaurant was always so helpful, all staff very happy and always ready to help..😍

Service from service desk was horrific. We asked to be moved as our room was very noisy due to the staff leaving and entering the premises via the back door next to our room, and that we were placed by the staff parking lot. Our request was met by a very impolite man who said we got what we payed for (302 Euros for 3 nights off season) and if we wanted to move we’d have to pay more money. The hotel wasn’t even half full! Food was varied and good and the scenery beautiful.

Service from service desk was horrific. We asked to be moved as our room was very noisy due to the staff leaving and entering the premises via the back door next to our room, and that we were placed by the staff parking lot. Our request was met by a very impolite man who said we got what we payed for (302 Euros for 3 nights off season) and if we wanted to move we’d have to pay more money. The hotel wasn’t even half full! Food was varied and good and the scenery beautiful.

Barcelona hotels are always a favourite for us. The staff are brilliant. The service/ food choices/amenities/ entertainment programmes were just what we needed on an extended road trip.We enjoyed the lovely relaxed atmosphere at the hotel as well as its positioning in such a beautiful part of Spain. We will definitely return to this beautiful gem.

Barcelona hotels are always a favourite for us. The staff are brilliant. The service/ food choices/amenities/ entertainment programmes were just what we needed on an extended road trip.We enjoyed the lovely relaxed atmosphere at the hotel as well as its positioning in such a beautiful part of Spain. We will definitely return to this beautiful gem.

Very nice resort, with direct beach access, very friendly and helpful staff, excellent buffet for breakfast. We had a room towards the west, overlooking the pine trees, and delightful sunset every evening.

Very nice resort, with direct beach access, very friendly and helpful staff, excellent buffet for breakfast. We had a room towards the west, overlooking the pine trees, and delightful sunset every evening.

Lovely hotel - right on beach. Beautiful rooms and grounds - great pool - great food. Bar prices for soft drinks a little on expensive side.

Lovely hotel - right on beach. Beautiful rooms and grounds - great pool - great food. Bar prices for soft drinks a little on expensive side.

Very good

Very good

The facilities are nice but the room wasn’t clean

The facilities are nice but the room wasn’t clean

Excellent weekend spent with family cannot fault anything from the moment we arrived to leaving. Staff were very friendly and helpful, hotel and rooms clean and tidy. The standard of food at all meals was great, choices for everyone. Great quiet location next to a stunning beach, other friends not staying there were impressed.

The location is great and the hotel is clean and very well run. Staff are helpful if required. The views from some rooms leave a lot to be desired so be careful to book the room you want. Changing room can be expensive if not impossible as it’s a very busy place. A car park view is not what you expect!

The location is great and the hotel is clean and very well run. Staff are helpful if required. The views from some rooms leave a lot to be desired so be careful to book the room you want. Changing room can be expensive if not impossible as it’s a very busy place. A car park view is not what you expect!

The free breakfast was very tasty. Our view from our room was nice. We had the double seaview room. It was very spacious. This was the only hotel we'ved stayed in with a kettle. It is right on the beach. 30 minute drive from Benagil caves. Highly recommend. Would stay here again.

The free breakfast was very tasty. Our view from our room was nice. We had the double seaview room. It was very spacious. This was the only hotel we'ved stayed in with a kettle. It is right on the beach. 30 minute drive from Benagil caves. Highly recommend. Would stay here again.

great location. Right by very good sandy beach. Staff didn't necessarily endear themselves on first contact on day one but over the course of the stay staff were very helpful

great location. Right by very good sandy beach. Staff didn't necessarily endear themselves on first contact on day one but over the course of the stay staff were very helpful

Not much happening in November in Punta Umbria except a beautiful deserted beach and warm sunny days. Based on the attitude of the staff at the Barcelo, it is not surprising that there were very few guests staying at the hotel. We had booked a superior room; reception staff assigned us a room with a 'basement' style window facing the hotel entrance. We noted that the hotel had rooms with terraces, rooms facing the street, the pool and the beach - most of which were not occupied; staff announced that the hotel believes that 'superior' means basic with a window one could not see out of. The hotel seems to be managed with a 'no need to consider the guest' philosophy. No information on amenities or activities; no acknowledgement or appreciation - twice the staff ignored guests standing in front of them, in favour of a ringing phone caller. With its parking lot empty, the hotel sent guests to park off-site. We would not go back.

Not much happening in November in Punta Umbria except a beautiful deserted beach and warm sunny days. Based on the attitude of the staff at the Barcelo, it is not surprising that there were very few guests staying at the hotel. We had booked a superior room; reception staff assigned us a room with a 'basement' style window facing the hotel entrance. We noted that the hotel had rooms with terraces, rooms facing the street, the pool and the beach - most of which were not occupied; staff announced that the hotel believes that 'superior' means basic with a window one could not see out of. The hotel seems to be managed with a 'no need to consider the guest' philosophy. No information on amenities or activities; no acknowledgement or appreciation - twice the staff ignored guests standing in front of them, in favour of a ringing phone caller. With its parking lot empty, the hotel sent guests to park off-site. We would not go back.

The only problem with this hotel and it's a big one is that the walls to the rooms are paper thin meaning there is a great deal of noise pollution

The only problem with this hotel and it's a big one is that the walls to the rooms are paper thin meaning there is a great deal of noise pollution

I book a superior triple through expedia for two people. I and a colleague were going to the region to work and thought to share a room to save on costs. However to make it comfortable we decided to book a triple rather r=than a double room. The hotel staff then gave us a double because we were only two people they said. I complained saying we had booked a triple and they said where is the third person. They then called expedia, pointlessly and I spent half an hour going foreman person to the other before the line cut. After an hour another room, just the same size but with a small table was offered next to a children';s play area. In the end we stayed in the double room and just pulled the beds apart ourselves. The lesson seems to be that even if a triple room is offered in the website pull-down menu to purchase, you are as well to pay for a double as that is all you will get if only two people turn up. Otherwise the hotel was pretty good and the location terrific.

I book a superior triple through expedia for two people. I and a colleague were going to the region to work and thought to share a room to save on costs. However to make it comfortable we decided to book a triple rather r=than a double room. The hotel staff then gave us a double because we were only two people they said. I complained saying we had booked a triple and they said where is the third person. They then called expedia, pointlessly and I spent half an hour going foreman person to the other before the line cut. After an hour another room, just the same size but with a small table was offered next to a children';s play area. In the end we stayed in the double room and just pulled the beds apart ourselves. The lesson seems to be that even if a triple room is offered in the website pull-down menu to purchase, you are as well to pay for a double as that is all you will get if only two people turn up. Otherwise the hotel was pretty good and the location terrific.

The positive: included meals were buffet, and very enjoyable. The indoor pool is small but warm and pleasant. And the beach goes on forever. Negatives: I have to downgrade amenities at any hotel in this price range that doesn't include free in-room wifi, however. Like many upscale hotels, this one has a 24 hour plan which doesn't come cheap, or one can use their computers (also for a fee), or use the lobby where the wifi is free.