It was nice and clean room. Great breakfast.

It was nice and clean room. Great breakfast.

Bed was too soft. Great breakfast! No AC. Slightly too stuffy.

Bed was too soft. Great breakfast! No AC. Slightly too stuffy.

Oppholdet var meget bra, men madrassene var alt for myke for oss.

Oppholdet var meget bra, men madrassene var alt for myke for oss.

Everything worked well and the hotel was clean and comfortable

Everything worked well and the hotel was clean and comfortable

We were charged for parking although your hotels.com stated parking was free. Please refund $18 to my acvount

We were charged for parking although your hotels.com stated parking was free. Please refund $18 to my acvount

Great hotel with good views all around. Next door to paid parking. Next door to the war museum and library, with some restaurants and shops nearby. When we were there it was very warm. The whole hotel is glass with only small window openings so the room was very hot. Breakfast was good, a buffet with a good selection. There is no bar but you can get drinks in part of the restaurant.

Great hotel with good views all around. Next door to paid parking. Next door to the war museum and library, with some restaurants and shops nearby. When we were there it was very warm. The whole hotel is glass with only small window openings so the room was very hot. Breakfast was good, a buffet with a good selection. There is no bar but you can get drinks in part of the restaurant.

No soundproofing between bathroom and bedroom. No soundproofing between rooms! No soundproofing in halways.

No soundproofing between bathroom and bedroom. No soundproofing between rooms! No soundproofing in halways.

The hotel itself does not have parking, but there is a parking close by (Park Hall). We hung a ‘Do not disturb’ sign on our door when we went for breakfast, but when we returned we found the door of our room wide open while our luggages were still unpacked - not sure if it was the cleaning staff or the fault of the door itself, but it did make a bad impression

The hotel itself does not have parking, but there is a parking close by (Park Hall). We hung a ‘Do not disturb’ sign on our door when we went for breakfast, but when we returned we found the door of our room wide open while our luggages were still unpacked - not sure if it was the cleaning staff or the fault of the door itself, but it did make a bad impression

Exceptional jotel, staff simply awesome, very helpful. The receptionist at the front desk was hugely helpful and provided us a great introduction to the city. Drinks in the bar at top of hotel in the evening very memorable AAA

Exceptional jotel, staff simply awesome, very helpful. The receptionist at the front desk was hugely helpful and provided us a great introduction to the city. Drinks in the bar at top of hotel in the evening very memorable AAA

Good hotel in a good location in centre of town near to the museum, bus terminal and shopping centre. Staff were super nice and breakfast was great. Given the high price its a little disappointing for what it was. If you're skiing it's not so close to the cable car. You need to take a bus or walk for 30mins up steep hills. Overall a good hotel. But overpriced with some more cleanliness (I presume the room I had was not used for sometime)

Good hotel in a good location in centre of town near to the museum, bus terminal and shopping centre. Staff were super nice and breakfast was great. Given the high price its a little disappointing for what it was. If you're skiing it's not so close to the cable car. You need to take a bus or walk for 30mins up steep hills. Overall a good hotel. But overpriced with some more cleanliness (I presume the room I had was not used for sometime)

A nice hotel in the heart of town and 100 metres from the War Museum. Reception staff very helpful in solving a few issues we had and gave us an upgrade to a superior room on the 9th floor. From here we had magnificent views over the harbour.

A nice hotel in the heart of town and 100 metres from the War Museum. Reception staff very helpful in solving a few issues we had and gave us an upgrade to a superior room on the 9th floor. From here we had magnificent views over the harbour.

We arrived on Monday night 18th March at 10pm to a very quiet hotel and 1 EXTREMELY RUDE blonde female staff member working at reception who seemed very inconvenienced that we interrupted her conversation with her colleague by us simply arriving. We get to our room which had some missing/broken items. We noticed the bed pillows had next to no support and we wished to watch a movie to wind down before bed so after discovering that there was no way to contact reception from the room phone, I proceeded downstairs to kindly request a couple of extra pillows for the bed and to mention the room shortfalls. The rude staff member immediately said no, she did not think there were spare pillows and didn’t seem to care about the room condition, she said she will check the store room for extra pillows. After 20 minutes waiting near the lift I proceeded to return and ask if she had any luck finding some to which she said “no there is none, I checked the store room and we have no spare and the hotel is fully booked”. I let her know that I was waiting off to the side and that could see she didn’t leave the desk the and was talking to another colleague the whole time. So, no only did she lie about going to check and the hotel being full, she simply couldn’t be bothered and was offended that I called her out for her lying, lack of care and customer service. The hotel will know who this is staff member is working at the time on this date. Please follow this up.

We arrived on Monday night 18th March at 10pm to a very quiet hotel and 1 EXTREMELY RUDE blonde female staff member working at reception who seemed very inconvenienced that we interrupted her conversation with her colleague by us simply arriving. We get to our room which had some missing/broken items. We noticed the bed pillows had next to no support and we wished to watch a movie to wind down before bed so after discovering that there was no way to contact reception from the room phone, I proceeded downstairs to kindly request a couple of extra pillows for the bed and to mention the room shortfalls. The rude staff member immediately said no, she did not think there were spare pillows and didn’t seem to care about the room condition, she said she will check the store room for extra pillows. After 20 minutes waiting near the lift I proceeded to return and ask if she had any luck finding some to which she said “no there is none, I checked the store room and we have no spare and the hotel is fully booked”. I let her know that I was waiting off to the side and that could see she didn’t leave the desk the and was talking to another colleague the whole time. So, no only did she lie about going to check and the hotel being full, she simply couldn’t be bothered and was offended that I called her out for her lying, lack of care and customer service. The hotel will know who this is staff member is working at the time on this date. Please follow this up.

Good accomodation and perfect location. Room is very clean and good comfortable.

Good accomodation and perfect location. Room is very clean and good comfortable.

Great place. Right next to a bunch of bus stops

Great place. Right next to a bunch of bus stops

The hotel was nice with lots of options in the included breakfast. Narvik seems nice when the weather is good, but there is little to do when your outdoor activities aren’t possible.

The hotel was nice with lots of options in the included breakfast. Narvik seems nice when the weather is good, but there is little to do when your outdoor activities aren’t possible.

Excellent modern hotel. Views from the room on the 11th floor and the bar on the top floor were amazing. Staff were friendly and efficient. Breakfast was well stocked and plentiful.

Excellent modern hotel. Views from the room on the 11th floor and the bar on the top floor were amazing. Staff were friendly and efficient. Breakfast was well stocked and plentiful.