Needs repair,needs more lighting,some walls on the beach are broken unsafe,no hot water,the dirt road to get to the hotel is bad

Needs repair,needs more lighting,some walls on the beach are broken unsafe,no hot water,the dirt road to get to the hotel is bad

The resort has an awesome beachfront with nice shaded seating areas at the beach to enjoy the view and take a swim in the gulf. The staff is great and will do anything to make your stay enjoyable. There are two large pools with plenty of space and seating to relax. The food and drinks were good as well. Highly recommend.

The resort has an awesome beachfront with nice shaded seating areas at the beach to enjoy the view and take a swim in the gulf. The staff is great and will do anything to make your stay enjoyable. There are two large pools with plenty of space and seating to relax. The food and drinks were good as well. Highly recommend.

Ok

Ok

Pool was dirty . Started a lot of upgrades but needed allot more . Hard to communicate for English

Pool was dirty . Started a lot of upgrades but needed allot more . Hard to communicate for English

Awesome!! Great service and staff very friendly. Great food. Pools also were enjoyed by all ages

Awesome!! Great service and staff very friendly. Great food. Pools also were enjoyed by all ages

The property was very clean. Not many staff members spoke english. Food services were wierd hours and nobody at the desk when i had a early departure plus absolutely no lighting on the stairs or anywhere making it unsafe leaving at early hours. Staff was very friendly and the food was good.

The property was very clean. Not many staff members spoke english. Food services were wierd hours and nobody at the desk when i had a early departure plus absolutely no lighting on the stairs or anywhere making it unsafe leaving at early hours. Staff was very friendly and the food was good.

When we left the motel to go to the airport no lightning on stairway pitch black . And walkway. Could of used some employees that spoke English

When we left the motel to go to the airport no lightning on stairway pitch black . And walkway. Could of used some employees that spoke English

Loved this place. Awesome views and extremely attentive staff. Will recommend to anyone that is looking to relax at a fair price.

Loved this place. Awesome views and extremely attentive staff. Will recommend to anyone that is looking to relax at a fair price.

Resort was an excellent place to stay. Staff was also excellent. Thank you for our stay

Resort was an excellent place to stay. Staff was also excellent. Thank you for our stay

Staff lovely. Palapa architecture great, pool area excellent. Beach eroded. Resort is older but charming. Hurricane damage never fixed. Land beside it condo construction..

Staff lovely. Palapa architecture great, pool area excellent. Beach eroded. Resort is older but charming. Hurricane damage never fixed. Land beside it condo construction..

Great resort, the room was recently renovated. Restaurant was varied and really good, drinks also very nice, staff was friendly, the pool was beautiful and clean, the beach was small but enjoyable, the show was also fun. Only downside was the lack of wifi in the room

Great resort, the room was recently renovated. Restaurant was varied and really good, drinks also very nice, staff was friendly, the pool was beautiful and clean, the beach was small but enjoyable, the show was also fun. Only downside was the lack of wifi in the room

The property was overall dirty, the area where people eat had not been clean in awhile. This property allows Carnival Cruise ships to bring up to 200 guest twice a week and each time they would arrive they would take control of all the beach chairs and throw food and drinks all over the property (the staff would wait till almost 6pm to clean up the area). There were also dogs in both the pool area and eating area. Finally, when I booked this trip it was Reserve Now, Pay later, to secure their money they charge your card up front. When I tried to leave they gave me a piece of paper indicating they would credit my account but never did, so I had to dispute this with my credit card company. Picture look fantastic but the overall view is terrible.

The property was overall dirty, the area where people eat had not been clean in awhile. This property allows Carnival Cruise ships to bring up to 200 guest twice a week and each time they would arrive they would take control of all the beach chairs and throw food and drinks all over the property (the staff would wait till almost 6pm to clean up the area). There were also dogs in both the pool area and eating area. Finally, when I booked this trip it was Reserve Now, Pay later, to secure their money they charge your card up front. When I tried to leave they gave me a piece of paper indicating they would credit my account but never did, so I had to dispute this with my credit card company. Picture look fantastic but the overall view is terrible.

To expensive for a little

The staff were just brilliant, so friendly and accommodating. Special shout out to Alex, Reyes, Luis, Benni, Josjue and Gerardo (sorry if any names are spelt wrong!). Hotel was really great, not Riviera Maya little-US vibes - felt a lot more authentic

DO NOT STAY HERE! this is a 1 star resort at max. All inclusive? The food was what I imagine prison food is like. Beers were flat, alcohol is below bottom shelf quality. There is no internet in the rooms, barely any internet in public areas. I have stayed in multiple all inclusive, from bad to 5 star, this is the worst by far. At the cost you are paying this is not worth it

DO NOT STAY HERE! this is a 1 star resort at max. All inclusive? The food was what I imagine prison food is like. Beers were flat, alcohol is below bottom shelf quality. There is no internet in the rooms, barely any internet in public areas. I have stayed in multiple all inclusive, from bad to 5 star, this is the worst by far. At the cost you are paying this is not worth it

Super nice

Staff was wonderful. The hotel itself needs some attention.

We got the worst room ever had. The ac was only one option no warm water. No chairs in the room. TV channels was no working just for while. We need to ask for towels every day. This hotel needs remodeling as urgently. The bridge is falling in parts and no beach the all. The food was ok. But is pretty much the same every day. It to sad that there was a the only resort Hotel in the area. Hope really improves in all the aéreas. On price wise are highly expensive for the services and the conditions of the hotel.

Excellent service