Overall nice hotel with wonderful staff and amazing food. When you take a closer look the rooms are a little tired with sheets and towels on the hard side for a 5* resort. They also have an insect problem. You may find something scary in your room like a cockroach or a swam flies blocking the entry to your room which really lets it down.

Overall nice hotel with wonderful staff and amazing food. When you take a closer look the rooms are a little tired with sheets and towels on the hard side for a 5* resort. They also have an insect problem. You may find something scary in your room like a cockroach or a swam flies blocking the entry to your room which really lets it down.

Carlisle Bay never disappoints, the setting is beautiful, the rooms are absolutely gorgeous and have spectacular views over a wonderful bay and immaculate gardens. Having travelled and stayed on the island for over 30 years I can honesty say that the food and service is the best that we have experienced. This has been our third consecutive visit and we can’t wait to come back. Hopefully the summer refurbishment will not take away any if it’s charm. Thank you for the most welcomed relaxing break.

Carlisle Bay never disappoints, the setting is beautiful, the rooms are absolutely gorgeous and have spectacular views over a wonderful bay and immaculate gardens. Having travelled and stayed on the island for over 30 years I can honesty say that the food and service is the best that we have experienced. This has been our third consecutive visit and we can’t wait to come back. Hopefully the summer refurbishment will not take away any if it’s charm. Thank you for the most welcomed relaxing break.

Great stay, very child friendly. The service can be a bit hit or miss but overall a very nice place for families.

Property is beautiful! Rooms very clean and modern. Everyone we encountered at resort were very friendly and welcoming.

Property is beautiful! Rooms very clean and modern. Everyone we encountered at resort were very friendly and welcoming.

Great stay, very child friendly. The service can be a bit hit or miss but overall a very nice place for families.

After a small hiccup at the beginning regarding our package. I would like to rave about this resort. The management should be very proud of their staff. They were all very special. Courteous, happy, helpful and went above and beyond their duties. Thank you for making our holiday amazing!!

After a small hiccup at the beginning regarding our package. I would like to rave about this resort. The management should be very proud of their staff. They were all very special. Courteous, happy, helpful and went above and beyond their duties. Thank you for making our holiday amazing!!

Location is beautiful. It all feels a little tired though and needs a general spruce up to keep up with the competition both on the island and elsewhere. Food is OK bur seems silly to have a sushi restaurant when every ingredient has to be flown in. As a result it’s a bit like buying it from Waitrose! As others have pointed out the breakfast buffet is identical every day and the pastry cabinet looks like something picked out of a skip. Water sports excellent. Some of the staff were a bit miserable but mostly very good. Caribbean I guess. In summary we enjoyed our stay and would go back but some real improvements needed to keep up with the competition and justify the price. Oh and whilst you can eat off site Jolly Harbour is 20 mins and English Harbour 30 minutes so it’s not that easy.

Location is beautiful. It all feels a little tired though and needs a general spruce up to keep up with the competition both on the island and elsewhere. Food is OK bur seems silly to have a sushi restaurant when every ingredient has to be flown in. As a result it’s a bit like buying it from Waitrose! As others have pointed out the breakfast buffet is identical every day and the pastry cabinet looks like something picked out of a skip. Water sports excellent. Some of the staff were a bit miserable but mostly very good. Caribbean I guess. In summary we enjoyed our stay and would go back but some real improvements needed to keep up with the competition and justify the price. Oh and whilst you can eat off site Jolly Harbour is 20 mins and English Harbour 30 minutes so it’s not that easy.

The beach is gorgeous and the staff are fantastic. Good selection of non-motorised water sports, bed is comfy and the free minibar (soft drinks only) is a nice touch. Only reasons for 4 not 5 star rating was that I thought the on site restaurants were a little over priced for the food as were the drinks, and shower gels etc we’re not replenished (minor touch I appreciate).

The beach is gorgeous and the staff are fantastic. Good selection of non-motorised water sports, bed is comfy and the free minibar (soft drinks only) is a nice touch. Only reasons for 4 not 5 star rating was that I thought the on site restaurants were a little over priced for the food as were the drinks, and shower gels etc we’re not replenished (minor touch I appreciate).

Great setting but in need of a complete renovation.

Great setting but in need of a complete renovation.

Great hotel for a family holiday, the food and location were great

Great hotel for a family holiday, the food and location were great

I can’t say enough good things about this property the staff is so kind the kids club so amazing the food delicious and the room spacious. Currently our flight is delayed and they made it easy for us to stay and feel welcome. You will be so happy you chose to stay here!

I can’t say enough good things about this property the staff is so kind the kids club so amazing the food delicious and the room spacious. Currently our flight is delayed and they made it easy for us to stay and feel welcome. You will be so happy you chose to stay here!

This is a lovely beach hotel. The staff are very pleasant and extremely helpful. The beach is amazing: soft sand and the water is pretty calm. The pool is big and well-designed. The pickleball courts and tennis courts are in great shape. We only tried the non-mechanized water sports like kayaking, sailing, water-bike, but these were all very nice. The cocktails from the different bars were all very good, and the food is excellent; all the restaurants are good, but the two restaurants we liked in particular were East and Indigo. Unless you are planning on going off-property to restaurants outside the hotel, I would strongly recommend the all-inclusive; otherwise the food and drink can get somewhat expensive. The meet-and-greet at the airport (which you get automatically if you are using the taxi service through the hotel) was helpful; we went through both immigration and customs in less time. The Ocean Suites are big and comfortable, everything works well. The only slight negative I would mention is that from the Ocean Suite you do get a view of the sea, but it is not a clear view; there are a lot of coconut trees and the Ocean Suites are set back quite a bit from the water, so you are mostly looking at the beach. I would not call this an Ocean Suite. As Expedia gold customers, we were told we could get a free update, and we requested to be moved to Balcony Beach Suites (which have a much better view) but this never happened. But all in all, we strongly recommend Carlisle Bay

This is a lovely beach hotel. The staff are very pleasant and extremely helpful. The beach is amazing: soft sand and the water is pretty calm. The pool is big and well-designed. The pickleball courts and tennis courts are in great shape. We only tried the non-mechanized water sports like kayaking, sailing, water-bike, but these were all very nice. The cocktails from the different bars were all very good, and the food is excellent; all the restaurants are good, but the two restaurants we liked in particular were East and Indigo. Unless you are planning on going off-property to restaurants outside the hotel, I would strongly recommend the all-inclusive; otherwise the food and drink can get somewhat expensive. The meet-and-greet at the airport (which you get automatically if you are using the taxi service through the hotel) was helpful; we went through both immigration and customs in less time. The Ocean Suites are big and comfortable, everything works well. The only slight negative I would mention is that from the Ocean Suite you do get a view of the sea, but it is not a clear view; there are a lot of coconut trees and the Ocean Suites are set back quite a bit from the water, so you are mostly looking at the beach. I would not call this an Ocean Suite. As Expedia gold customers, we were told we could get a free update, and we requested to be moved to Balcony Beach Suites (which have a much better view) but this never happened. But all in all, we strongly recommend Carlisle Bay

Very rustic

Very rustic

Beautiful beach. Good beach “toys” such as hobi cats, paddle boards, kayaks etc. Tennis courts excellent. Staff very nice and friendly and breakfast options and quality in particular is really good. I think a great place to go if you have kids as there is a family atmosphere. When we left, the place was packed with young families. A bit lacking if you want a luxury break as the property overall feels a bit tired and in need of investment. This includes the common areas as well gym and rooms. The staff are super nice but the service level would be a bit inconsistent for a more demanding traveller.

Beautiful beach. Good beach “toys” such as hobi cats, paddle boards, kayaks etc. Tennis courts excellent. Staff very nice and friendly and breakfast options and quality in particular is really good. I think a great place to go if you have kids as there is a family atmosphere. When we left, the place was packed with young families. A bit lacking if you want a luxury break as the property overall feels a bit tired and in need of investment. This includes the common areas as well gym and rooms. The staff are super nice but the service level would be a bit inconsistent for a more demanding traveller.

I stayed at Carlisle Bay with 7 other friends to celebrate my and one others birthdays. The staff were amazing and I would rate them 5/5. The hotel is not the typical all inclusive hotel and a bit dated. It appeared to cater to a specific group of persons as well as a specific age range.

I stayed at Carlisle Bay with 7 other friends to celebrate my and one others birthdays. The staff were amazing and I would rate them 5/5. The hotel is not the typical all inclusive hotel and a bit dated. It appeared to cater to a specific group of persons as well as a specific age range.

We loved our stay. It was exactly what we were looking for. Perfect setting, intimately laid out, terrific service from pre-arrival, greeting and checking in, bar and food service, and checking out. We will be recommending to our family and friends. A great place for families, groups, singles or couples.

We loved our stay. It was exactly what we were looking for. Perfect setting, intimately laid out, terrific service from pre-arrival, greeting and checking in, bar and food service, and checking out. We will be recommending to our family and friends. A great place for families, groups, singles or couples.

The bed low pillows uncomfortable

The bed low pillows uncomfortable