Smelled like powder and cleaning supplies. Almost like they were trying to cover up something. The room was very run down. The bathroom was a disaster. I had to wear flip flops in the shower. It was disgusting and falling apart. The bathroom floor was cracked and dirty looking. The walls were crumbling in the entire room and the carpet smelled like something happened in there and it was being covered up with powder. Very hard to sleep with the smells!! I actually can’t believe this was a Hilton

Smelled like powder and cleaning supplies. Almost like they were trying to cover up something. The room was very run down. The bathroom was a disaster. I had to wear flip flops in the shower. It was disgusting and falling apart. The bathroom floor was cracked and dirty looking. The walls were crumbling in the entire room and the carpet smelled like something happened in there and it was being covered up with powder. Very hard to sleep with the smells!! I actually can’t believe this was a Hilton

Great place to stay, I'd recommend it to anyone!

Great place to stay, I'd recommend it to anyone!

We love it here!

I like how when you walk in , you can smell the cleanliness.

I like how when you walk in , you can smell the cleanliness.

Loved everything!

Loved everything!

The hotel itself was very nice. The room was clean except one bedside lamp frame was broken and one of the window drapes were partially hanging down from their hooks. I reported those conditions to the front desk and we were asked if we wanted another room which I thought was accommodating. We liked the bar in the evening and the morning buffet fruit bar was so good. The outside property could use some sprucing up.

The hotel itself was very nice. The room was clean except one bedside lamp frame was broken and one of the window drapes were partially hanging down from their hooks. I reported those conditions to the front desk and we were asked if we wanted another room which I thought was accommodating. We liked the bar in the evening and the morning buffet fruit bar was so good. The outside property could use some sprucing up.

I am satisfied of the hotel service Me

I am satisfied of the hotel service Me

I like that everything was nice and clean

no food at restaurant and breakfast was very bland better food means more people

no food at restaurant and breakfast was very bland better food means more people

I like that everything was nice and clean

Great

Great

Check in was easy

Nice beds, good sleep, enjoyed the hottub. Staff was unprofessional in the evening but kind in the morning.

Nice beds, good sleep, enjoyed the hottub. Staff was unprofessional in the evening but kind in the morning.

Check in was easy

it was need and quiel

it was need and quiel

Good

Good

Everything was ok toilet was broken keep running all night and jacuzzi was dirty

Everything was ok toilet was broken keep running all night and jacuzzi was dirty

Terrible customer relations. I just ask why didn’t straighten the room was told every other day,not even to empty the garbage or re place any thing for the room,I had to aslk for towels. Toilet would. Not flush,t.v. Would not go on. Don’t answer with negative answers. Very poor I’m sorry I stayed at that so called Hilton.I should get a refund.

Terrible customer relations. I just ask why didn’t straighten the room was told every other day,not even to empty the garbage or re place any thing for the room,I had to aslk for towels. Toilet would. Not flush,t.v. Would not go on. Don’t answer with negative answers. Very poor I’m sorry I stayed at that so called Hilton.I should get a refund.

Very difficult to access entrance from a busy intersection off Thruway and Rt. 59. It should actually say you have to use the same entrance as the Hampton Inn. It sits overlooking the Thruway off ramp and Home Depot. Understaffed at time of check in. You should not have to download the Hilton app to access WiFi and amenities. I did a second party booking and who knows when I was checked in. Pleasant experience with bar tender and ordering food. Food was delicious. This location is geared towards men traveling. Not a place to bring a family. Room 422: Running toilet Bathtub needs to be replaced and not repainted Poor lighting for my needs Pump soaps and shampoos needed to be refilled Fan in bathroom didn’t work No waste basket in room No menu No instructions on TV use- not intuitive Worst excuse for pillows I have ever see n, they were obviously from the 1990’s Rough not soft bedding I stayed in 3 hotels over the course of 2 weeks and only booked this one at the referral of a friend. I would not recommend this hotel to anyone