Michael was very helpful.He provided information on how to go around and good restaurants. Lanterna is very easy to find close to Rialto and the Vaporreti. It was a memorable stay. There was no lift so prepare to carry your luggages and go up and down the stairs. It was a memorable stay.

Michael was very helpful.He provided information on how to go around and good restaurants. Lanterna is very easy to find close to Rialto and the Vaporreti. It was a memorable stay. There was no lift so prepare to carry your luggages and go up and down the stairs. It was a memorable stay.

The location was great. Friendly service at the front desk. Several issues wrong with the room. The refrigerator in the room didn’t work, the toilet seat was not properly secured to the toilet and kept moving. Pinching hazard. The carpet was old, spotted and very disgusting. The shower was filthy and didn’t seem to be cleaned in a long time. Dirt stains on tiles including mold in the bottom tiles. There was never a mention of endless steep stairs up to our room!! When the issues were reported, there was nothing corrected. The price for our room was way over priced!! Low end Hotel!! Not fit for dog and we will definitely not recommend this hotel to anyone!!

The location was great. Friendly service at the front desk. Several issues wrong with the room. The refrigerator in the room didn’t work, the toilet seat was not properly secured to the toilet and kept moving. Pinching hazard. The carpet was old, spotted and very disgusting. The shower was filthy and didn’t seem to be cleaned in a long time. Dirt stains on tiles including mold in the bottom tiles. There was never a mention of endless steep stairs up to our room!! When the issues were reported, there was nothing corrected. The price for our room was way over priced!! Low end Hotel!! Not fit for dog and we will definitely not recommend this hotel to anyone!!

We enjoyed our stay at Lanterna di Marco Polo. It was initially a bit confusing as there was no check-in staff for our arrival around 6pm. However, we did receive an email with instructions to help us get access into the building. The staff member the next morning was very helpful & kind—thank you! Room bedding & decor is quite outdated, but the room was clean & the air conditioning was great. There are no elevators, so if I were staying here again I would request a room in a lower level especially if one is traveling with heavy luggage &/or has a hard time with stairs in general. It’s conveniently located within a 3-4 minute walk to water transportation. Everything is fairly walkable in Venice, and we found excellent restaurants & shopping within minutes of the hotel.

We enjoyed our stay at Lanterna di Marco Polo. It was initially a bit confusing as there was no check-in staff for our arrival around 6pm. However, we did receive an email with instructions to help us get access into the building. The staff member the next morning was very helpful & kind—thank you! Room bedding & decor is quite outdated, but the room was clean & the air conditioning was great. There are no elevators, so if I were staying here again I would request a room in a lower level especially if one is traveling with heavy luggage &/or has a hard time with stairs in general. It’s conveniently located within a 3-4 minute walk to water transportation. Everything is fairly walkable in Venice, and we found excellent restaurants & shopping within minutes of the hotel.

very nice staff plumbing was modernized

very nice staff plumbing was modernized

It’s old but ok and in a good spot.

It’s old but ok and in a good spot.

Office is only open until 1:00 pm but I was sent several messages from Anna on how to get in the property which was straight forward and easy. Michael and Anna were extremely helpful throughout our stay and the hotel is on the Centre of Rialto which was walking distance to everything. The Rialto bridge is a 5 minute walk. Great location and super helpful staff.

Office is only open until 1:00 pm but I was sent several messages from Anna on how to get in the property which was straight forward and easy. Michael and Anna were extremely helpful throughout our stay and the hotel is on the Centre of Rialto which was walking distance to everything. The Rialto bridge is a 5 minute walk. Great location and super helpful staff.

We had a wonderful stay! Very helpful.

We had a wonderful stay! Very helpful.

The check-in was easy and the receptionist was extremely pleasant and helpful when we had questions.

The check-in was easy and the receptionist was extremely pleasant and helpful when we had questions.

I booked a room last minute for one night. The location was very convenient. The front desk staff was lovely and very welcoming. The room had a historic look/feel but was comfortable, private and nice. The bathroom looked like it had been recently renovated - very nice. I would stay here again!

I booked a room last minute for one night. The location was very convenient. The front desk staff was lovely and very welcoming. The room had a historic look/feel but was comfortable, private and nice. The bathroom looked like it had been recently renovated - very nice. I would stay here again!

Excellent traditional room in the heart of the busy tourist area of Venice. Close to St Marks. Comfortable room. Very clean. Staff were extremely friendly and helpful

Excellent traditional room in the heart of the busy tourist area of Venice. Close to St Marks. Comfortable room. Very clean. Staff were extremely friendly and helpful

Very good place to stay. Really comfort and nice. We had our room on the fifth floor and terrace was wonderful.

Very good place to stay. Really comfort and nice. We had our room on the fifth floor and terrace was wonderful.

Location was great close to everything, easy check in, very nice staff very friendly, make sure you read the instructions they provide if you aren’t familiar with European air conditioners haha. Definitely recommend this place and will come back!

Location was great close to everything, easy check in, very nice staff very friendly, make sure you read the instructions they provide if you aren’t familiar with European air conditioners haha. Definitely recommend this place and will come back!

Good location but coffee machine & continental breakfast as mention on my reservation was not included..... I don't know if Expedia not first time.....

Good location but coffee machine & continental breakfast as mention on my reservation was not included..... I don't know if Expedia not first time.....

Anna was great! She communicated with us the whole time and was very accommodating to our timeframe and requests. The room was great as well! Windows for fresh air, coffee and tea options, extra pillows. Literally a minutes time to a main transportation area. Close to great shopping, and great food options! Highly recommend

Fotos and description not matching the reality. Dirty and filthy. Carpet disgusting stains. Door to the room was marked as „Privat“?? Bathroom not in the room but on the floor - extremely small. No tables in the breakfast room. Coffee machine was marked with „out of order“. Reception was never occupied therefore a personal complaint was not possible. The most horrible experience with a Hotels.com booking! I expect a full refund. Remove this hotel from your website and app!

Fotos and description not matching the reality. Dirty and filthy. Carpet disgusting stains. Door to the room was marked as „Privat“?? Bathroom not in the room but on the floor - extremely small. No tables in the breakfast room. Coffee machine was marked with „out of order“. Reception was never occupied therefore a personal complaint was not possible. The most horrible experience with a Hotels.com booking! I expect a full refund. Remove this hotel from your website and app!

Staff was very helpful and accommodating W check in and out. Only stayed one night.

Very friendly and helpful staff, great location. Definitely recommend it

We stayed here for 4 nights. The location was perfect, staff was friendly and the room was cleaned everyday. I really liked the decor, the air conditioning worked perfectly and there’s a fan. Only complain is we stayed at the top of the building so there were many steps however we really enjoyed our stay here.