Good stay, no breakfast provided

Good stay, no breakfast provided

Check in went well. The water ran a bit in the toilet. Every thing else was fine.

Check in went well. The water ran a bit in the toilet. Every thing else was fine.

The clerks were new

The clerks were new

Too Dirty

Too Dirty

Very pleasant and enjoyable time. Nice size room on the ground floor wuth a small kitchen. They have onsite shampoo, conditioner, hand soap, and lotion by DOVE😉. The trash cans were LARGE. Staff was so helpful and friendly always with a smile🙂. Easy in/out. They keep their floors cleaned daily with shampooing. It's an extended stay so no breakfast as you have a kitchen, but complimentary coffee. The oilfield workers are there and the hotel was still clean overall.

Very pleasant and enjoyable time. Nice size room on the ground floor wuth a small kitchen. They have onsite shampoo, conditioner, hand soap, and lotion by DOVE😉. The trash cans were LARGE. Staff was so helpful and friendly always with a smile🙂. Easy in/out. They keep their floors cleaned daily with shampooing. It's an extended stay so no breakfast as you have a kitchen, but complimentary coffee. The oilfield workers are there and the hotel was still clean overall.

Everything fine….. just the at conditioning was a bit noising….

Everything fine….. just the at conditioning was a bit noising….

We arrived earlier then check in time. And they still found us a room available to check in early!! Very happy

We arrived earlier then check in time. And they still found us a room available to check in early!! Very happy

We reserved a handicap cap room with two queen beds several weeks in advance and called the hotel in the early pm to let them know that we were going to arrive late. We arrived late to find out that they had given our room to someone that arrived earlier than us is what we were told. This incident reminds me of that episode in Seinfeld that they know how to take a reservation but not how to keep it. The room had been paid for even if we hadn't shown up at all. They ended up giving us a king size bed for a family of 4 with a kid in a wheelchair and said they didn't have a roll away bed or anything else to make up for their own mistake. I ended up sleeping on a recliner. Terrible customer service. Trying to get them to give us extra pillows was a laughing matter as well since I was told they could only provide one extra pillow and that is it.

We reserved a handicap cap room with two queen beds several weeks in advance and called the hotel in the early pm to let them know that we were going to arrive late. We arrived late to find out that they had given our room to someone that arrived earlier than us is what we were told. This incident reminds me of that episode in Seinfeld that they know how to take a reservation but not how to keep it. The room had been paid for even if we hadn't shown up at all. They ended up giving us a king size bed for a family of 4 with a kid in a wheelchair and said they didn't have a roll away bed or anything else to make up for their own mistake. I ended up sleeping on a recliner. Terrible customer service. Trying to get them to give us extra pillows was a laughing matter as well since I was told they could only provide one extra pillow and that is it.

Rude staff. Dirty bathroom. Did not fulfill

Rude staff. Dirty bathroom. Did not fulfill

It was good

Due to an extended stay in Cotulla for work I chose to stay at Candlewood for the suite style rooms. It was nice to have ample space and amenities during my stay. The hotel was clean and the cleaning service came by daily to tidy up while I was at work. Will stay here again.

Very Clean and had everything I needed to make my husbands bday dinner special.

Very Clean and had everything I needed to make my husbands bday dinner special.

Very nice rooms. Clean, spacious and a very nice kitchen setup

Very nice rooms. Clean, spacious and a very nice kitchen setup

The receptionist started asking me personal questions and it made me feel uncomfortable and unsafe. The location is full of oil workers and I arrived late at night, I couldn’t sleep at all.

The receptionist started asking me personal questions and it made me feel uncomfortable and unsafe. The location is full of oil workers and I arrived late at night, I couldn’t sleep at all.

Everything's good help desk is really helpful well

Everything's good help desk is really helpful well