Illusion Boutique Hotel By BFH
Hotel em Playa del Carmen
2 hóspedes · 1 quarto · 1 banheiro
Motivos para reservar
Inclui itens essenciaisPiscina, Ar-condicionado, Internet/Wi-Fi e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Hotel with free breakfast, a quick walk to Central Square
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a library, tour/ticket assistance, and multilingual staff assistance are onsite.
Illusion Boutique Hotel By BFH offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Cable television is provided.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a library, tour/ticket assistance, and multilingual staff assistance are onsite.
Illusion Boutique Hotel By BFH offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Cable television is provided.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
TV
Mapa de Playa del Carmen
Atrações próximas
Quartos disponíveis
Standard Quadruple Room
Camas não especificadas • 25 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Junior Room
Camas não especificadas • 28 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Superior Room, Partial Ocean View (Cabanas Vision)
Camas não especificadas • 34 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Deluxe Room
Camas não especificadas • 40 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Premium Room
Camas não especificadas • 58 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
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Avaliações e comentários
2.0 / 5.0
This hotel is in the center of the nightlife and a half a block to the beach. Very spacious rooms. However the first night I did not have hot water but they quickly fix that problem. My only complaint was the elevator did not work and I had to walk up 5 flights of stairs with heavy luggage and no one to assist. Other than that I would recommend.
2.5 / 5.0
My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen.
Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you.
Not everyone speaks English, so Google Translate or a dictionary is handy.
A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day.
I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again.
Yes, and you need earplugs to sleep.
2.5 / 5.0
My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen.
Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you.
Not everyone speaks English, so Google Translate or a dictionary is handy.
A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day.
I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again.
Yes, and you need earplugs to sleep.
1.0 / 5.0
Very inconvenient.
The shower broke and never got fixed
-anytime i will take a shower water will be all over the room .
- i requested clean towels and they say there is a feed for new towels
- didn’t have room clean the first 3 days
- the location is good
- the price is average
- the cleaning crew was good once they got to the room
1.0 / 5.0
Didn’t like anything. Very dirty, mold on the walls, dirty towels, no hot water, didn’t look anything like the photos on Epedia.
Fortunately they were able to transfer is to a different hotel
Expedia should drop them as a client
1.0 / 5.0
Didn’t like anything. Very dirty, mold on the walls, dirty towels, no hot water, didn’t look anything like the photos on Epedia.
Fortunately they were able to transfer is to a different hotel
Expedia should drop them as a client
1.0 / 5.0
Would not stay here again, sheets were dirty, I ask for towels and they rold me the towel get clean every 3 days and i would have to wait 3 days. Roaches on my bed, the toulet backed up and they could do anything, lucky im a maintenance person and i had to plunge toilet becausethe person clog there toilet. They have cats and the lobby smells like cat litter.
1.0 / 5.0
Would not stay here again, sheets were dirty, I ask for towels and they rold me the towel get clean every 3 days and i would have to wait 3 days. Roaches on my bed, the toulet backed up and they could do anything, lucky im a maintenance person and i had to plunge toilet becausethe person clog there toilet. They have cats and the lobby smells like cat litter.
3.0 / 5.0
For the price I’m not sure what I expected. The staff was very nice and friendly and the room was clean, and the AC was cold. The elevator does work and the towels were very old and they didn’t “look clean.” Our sliding door to the balcony and the safe did not work. The housekeeping was inconsistent (one time we did not get the full bedding, one time we did not get new towels, when we arrived all the water was left on in the shower). The location great by the ocean but for me being by Senior Frogs made it hard to sleep, it was loud until about 3 AM. I won’t stay there again but for the right type of trip it’s just fine for the price.
3.0 / 5.0
For the price I’m not sure what I expected. The staff was very nice and friendly and the room was clean, and the AC was cold. The elevator does work and the towels were very old and they didn’t “look clean.” Our sliding door to the balcony and the safe did not work. The housekeeping was inconsistent (one time we did not get the full bedding, one time we did not get new towels, when we arrived all the water was left on in the shower). The location great by the ocean but for me being by Senior Frogs made it hard to sleep, it was loud until about 3 AM. I won’t stay there again but for the right type of trip it’s just fine for the price.
2.0 / 5.0
Staff
2.0 / 5.0
Staff
1.0 / 5.0
The hotel doesn’t have a working elevator, and the room we were assigned (in the fifth floor) did not have a working AC unit. The towels and bed sheets are no longer white, and the whole place smells like mold. The condition of this hotel is so poor that we asked the manager to cancel our reservation and proceed to reserve a room in the hotel next door.
The manager told us it will be no problem but Expedia was the one that will need to cancel it.
Now Expedia is claiming the manager refuses to cancel, so stay away from this place.
2.0 / 5.0
The bathroom smelt like piss. Could not bear to be in the bathroom for long. The water in the shower sprinkled out in a tiny stream - low water pressure too. The “included breakfast” is literally bread and butter or tiny packs of jam. Would not be returning.
1.0 / 5.0
The hotel doesn’t have a working elevator, and the room we were assigned (in the fifth floor) did not have a working AC unit. The towels and bed sheets are no longer white, and the whole place smells like mold. The condition of this hotel is so poor that we asked the manager to cancel our reservation and proceed to reserve a room in the hotel next door.
The manager told us it will be no problem but Expedia was the one that will need to cancel it.
Now Expedia is claiming the manager refuses to cancel, so stay away from this place.
2.0 / 5.0
The bathroom smelt like piss. Could not bear to be in the bathroom for long. The water in the shower sprinkled out in a tiny stream - low water pressure too. The “included breakfast” is literally bread and butter or tiny packs of jam. Would not be returning.
2.0 / 5.0
The location is great and the staff are friendly, but the rooms are a different story. There's mold growing on the ceilings, the bathroom door doesn't close, shower is horrible, and the AC leaks water everywhere. The hotel's name seems to fit perfectly. Don't be fooled by the photos—they're just illusions.
2.0 / 5.0
The location is great and the staff are friendly, but the rooms are a different story. There's mold growing on the ceilings, the bathroom door doesn't close, shower is horrible, and the AC leaks water everywhere. The hotel's name seems to fit perfectly. Don't be fooled by the photos—they're just illusions.
3.0 / 5.0
I like that the person at front desk,( Paulo) was very friendly and helpful with whatever I need
3.0 / 5.0
I like that the person at front desk,( Paulo) was very friendly and helpful with whatever I need
3.0 / 5.0
The service is good but the property requires maintenance. Dont like me when wakes up and the water don’t works
3.0 / 5.0
The service is good but the property requires maintenance. Dont like me when wakes up and the water don’t works
3.0 / 5.0
The walls are thin - I could hear the noise from outside and next door loudly. I stayed for 5 days and they never replaced my bath towels. There was a stain on my bedsheet that was always there so the sheets were never replaced.
Otherwise, great location, helpful staff and beautiful garden.
3.0 / 5.0
The walls are thin - I could hear the noise from outside and next door loudly. I stayed for 5 days and they never replaced my bath towels. There was a stain on my bedsheet that was always there so the sheets were never replaced.
Otherwise, great location, helpful staff and beautiful garden.
5.0 / 5.0
Getting up to 5th floor was a trek eith no elevator service.
2.0 / 5.0
I liked that the Frida Museo was right actoss the street and we could see the ocean from either room. I did not love that we were out of water for the last two days and thst we were only offered toast for breakfast.
5.0 / 5.0
Getting up to 5th floor was a trek eith no elevator service.
2.0 / 5.0
I liked that the Frida Museo was right actoss the street and we could see the ocean from either room. I did not love that we were out of water for the last two days and thst we were only offered toast for breakfast.
3.0 / 5.0
The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.
3.0 / 5.0
The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.
4.0 / 5.0
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
4.0 / 5.0
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
2.0 / 5.0
I only gave this a 4 star because of the location and the front desk staff Gabriela and Housekeeper. The location is perfect for the beach. But there is absolutely nothing else this property has to offer. They said breakfast was included. But their breakfast was a stale toast, coffee, juice and tea. Nothing else, everything was a la carte in a different location. The bed was extremely hard and I am not one to complain. Noise level extremely high, as it is very close to Senior Frog's restaurant and they party until 3am.
2.0 / 5.0
I only gave this a 4 star because of the location and the front desk staff Gabriela and Housekeeper. The location is perfect for the beach. But there is absolutely nothing else this property has to offer. They said breakfast was included. But their breakfast was a stale toast, coffee, juice and tea. Nothing else, everything was a la carte in a different location. The bed was extremely hard and I am not one to complain. Noise level extremely high, as it is very close to Senior Frog's restaurant and they party until 3am.
1.5 / 5.0
I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.
1.5 / 5.0
I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.
3.0 / 5.0
We arrive air conditioner need to be recharge, the last night we stayed the room was SUPER hot the air conditioner went out again… very uncomfortable night with no sleep at all…
3.0 / 5.0
We arrive air conditioner need to be recharge, the last night we stayed the room was SUPER hot the air conditioner went out again… very uncomfortable night with no sleep at all…
5.0 / 5.0
I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all
5.0 / 5.0
I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Playa del Carmen?
O preço médio dos aluguéis em Playa del Carmen é R$ 785 por noite. Esta acomodação é R$ 62 mais barata do que a média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Illusion Boutique Hotel By BFH. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em Illusion Boutique Hotel By BFH. Dê um mergulho!
Illusion Boutique Hotel By BFH aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Illusion Boutique Hotel By BFH?
Encontramos 4 comodidades para esta locação. Isso inclui piscina, ar-condicionado, internet/wi-fi e tv.
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