Nicely located comfortable and friendly. Condition of the hotel is a bit dated these days but the room was comfortable and quiet. There was no proper shower in the room only a jacuzzi bath (who uses those these days). Having a shower was difficult with a short lead shower hose.

Nicely located comfortable and friendly. Condition of the hotel is a bit dated these days but the room was comfortable and quiet. There was no proper shower in the room only a jacuzzi bath (who uses those these days). Having a shower was difficult with a short lead shower hose.

This is a basic Italian hotel stuck in the 1970s with some fundamental failures, either in staff or procedures. There were unnecessary confusion and complications checking in caused by the front desk being inconsistent over documentation. None of the VIP access amenities were offered: no room upgrade despite a low occupancy, no late checkout (unless we wanted to pay …. So exactly the same as everyone else then), and we had to inquire about the bar discount (which was no more than a discount on the room mini-bar) With no late checkout available, we chose to leave luggage, but were not offered any check. Asking for one we were told the luggage area was for any guest access, and the hotel took no responsibility. We elected to remove one of the items and the staff member shouted at us for taking the bag ourselves as “that was something the staff did”. On our return later in the day, asking for the one bag we left, we were told to get it ourselves. It felt they were mocking us! Breakfast was basic, the shower was very dirty - hairs everywhere! No return for us thank you.

This is a basic Italian hotel stuck in the 1970s with some fundamental failures, either in staff or procedures. There were unnecessary confusion and complications checking in caused by the front desk being inconsistent over documentation. None of the VIP access amenities were offered: no room upgrade despite a low occupancy, no late checkout (unless we wanted to pay …. So exactly the same as everyone else then), and we had to inquire about the bar discount (which was no more than a discount on the room mini-bar) With no late checkout available, we chose to leave luggage, but were not offered any check. Asking for one we were told the luggage area was for any guest access, and the hotel took no responsibility. We elected to remove one of the items and the staff member shouted at us for taking the bag ourselves as “that was something the staff did”. On our return later in the day, asking for the one bag we left, we were told to get it ourselves. It felt they were mocking us! Breakfast was basic, the shower was very dirty - hairs everywhere! No return for us thank you.

It was fine for one night.

It was fine for one night.

Second time staying here. All OK but a little different to the first time. The water stopped working one morning (which I suspect was a hotel wide issue) but no updates provided by the hotel at all and a waiting game for it to come on. Not great when trying to get to meetings. Additionally, the hotel has renovation work taking place and we were not told about this. It can make using the hotel facilities in the day for calls etc problematic especially when they offer business services.

Second time staying here. All OK but a little different to the first time. The water stopped working one morning (which I suspect was a hotel wide issue) but no updates provided by the hotel at all and a waiting game for it to come on. Not great when trying to get to meetings. Additionally, the hotel has renovation work taking place and we were not told about this. It can make using the hotel facilities in the day for calls etc problematic especially when they offer business services.