Restaurant staff was very good while the checking in staff need more understanding about hotel facilities. Room establishment was old and required some attention.

Restaurant staff was very good while the checking in staff need more understanding about hotel facilities. Room establishment was old and required some attention.

The hotel is a beautiful building, with wallpapered rooms, solid wooden furniture and a balcony in each room. Unfortunately, all this is ruined by the current running of the hotel. The receptionist did not even greet us as we arrived, sopping wet from the rain. He assigned us to rooms that needed fixing, when over 90% of the hotel was empty. This makes us question whether those rooms were the best they had, or if reception was unaware of the issues. We were too intimidated to ask for a change of rooms. The receptionist's attitude was completely contrasted by the maitre d's. He was helpful, polite and well-mannered.

The hotel is a beautiful building, with wallpapered rooms, solid wooden furniture and a balcony in each room. Unfortunately, all this is ruined by the current running of the hotel. The receptionist did not even greet us as we arrived, sopping wet from the rain. He assigned us to rooms that needed fixing, when over 90% of the hotel was empty. This makes us question whether those rooms were the best they had, or if reception was unaware of the issues. We were too intimidated to ask for a change of rooms. The receptionist's attitude was completely contrasted by the maitre d's. He was helpful, polite and well-mannered.

The facility and staff were so awesome, that we stayed an extra night. The proximity to the mountaintop village of Palmi was a plus. Be sure to visit it when staying at this hotel. The hotel is also known as – Sala Madame Lilla Use these coordinates for GPS location: Contrada Traviano 89015 Lido d'Palmi or 38º 3880' X 15º 8686'

The facility and staff were so awesome, that we stayed an extra night. The proximity to the mountaintop village of Palmi was a plus. Be sure to visit it when staying at this hotel. The hotel is also known as – Sala Madame Lilla Use these coordinates for GPS location: Contrada Traviano 89015 Lido d'Palmi or 38º 3880' X 15º 8686'

I very much enjoyed my stay and this luxury hotel in late September, very few guests so I was the only one using an excellent pool. Ate in a small restaurant/ hotel on the beach and was one of just three customers to enjoy a good dinner and spectacular sunset over the see with Scicily and it's island clearly seen against the red sky.

I very much enjoyed my stay and this luxury hotel in late September, very few guests so I was the only one using an excellent pool. Ate in a small restaurant/ hotel on the beach and was one of just three customers to enjoy a good dinner and spectacular sunset over the see with Scicily and it's island clearly seen against the red sky.

Beautiful hotel with great facilities. The entelman on reception was friendly and welcoming, spoke fluent english and helpful. Did not get clear reception with wifi in the rooms so had to be in common areas to use it. The restaurant, pool are and te balcony overlooking the clean really made it fell like a 5 star resort. The rooms were ok but they did have a musty smell about them other than that great experience.

Beautiful hotel with great facilities. The entelman on reception was friendly and welcoming, spoke fluent english and helpful. Did not get clear reception with wifi in the rooms so had to be in common areas to use it. The restaurant, pool are and te balcony overlooking the clean really made it fell like a 5 star resort. The rooms were ok but they did have a musty smell about them other than that great experience.

Staff was absolutely wonderful! Spoke English very well! Great view! Meals were very tasty. Bed was very hard!

Staff was absolutely wonderful! Spoke English very well! Great view! Meals were very tasty. Bed was very hard!

This is a really top hotel but the surrounding town is very down at heel. The hotel is rather hard to find and we arrived on a Sunday when there was a wedding reception on , so very busy. Staff very friendly and helpful. Food at night in restaurant was very good but limited menu, not expensive. Breakfast was not quite up to the usual standard but OK. Good size room but hard bed. Room well equipped for Italy. Pool is fantastic. Good size secure carpark with 24 hour surveillance.

This is a really top hotel but the surrounding town is very down at heel. The hotel is rather hard to find and we arrived on a Sunday when there was a wedding reception on , so very busy. Staff very friendly and helpful. Food at night in restaurant was very good but limited menu, not expensive. Breakfast was not quite up to the usual standard but OK. Good size room but hard bed. Room well equipped for Italy. Pool is fantastic. Good size secure carpark with 24 hour surveillance.

Service: Friendly, Courteous;

Service: Friendly, Courteous;