Very disappointed that for the price the room was sub standard. There was one bottle of water for two people, one electric plug for the whole room which had the tv plugged into one socket and the tv receiver into the other therefore I had to plug one phone and one ipad into the only other socket which was in the bathroom. The shower curtain had mildew on the bottom and the towel bar was barely hanging into the wall. The paint in the bathroom was very stained. The door to the adjoining room did not have a sweep on the bottom so all noises next door were loud in our room. The shower gave intermittent warm not hot water. They crammed two beds into one room so not much space available not even room for a suitcase stand or chair. I understand they are under construction and renewal but not worth the price we paid for sure

Very disappointed that for the price the room was sub standard. There was one bottle of water for two people, one electric plug for the whole room which had the tv plugged into one socket and the tv receiver into the other therefore I had to plug one phone and one ipad into the only other socket which was in the bathroom. The shower curtain had mildew on the bottom and the towel bar was barely hanging into the wall. The paint in the bathroom was very stained. The door to the adjoining room did not have a sweep on the bottom so all noises next door were loud in our room. The shower gave intermittent warm not hot water. They crammed two beds into one room so not much space available not even room for a suitcase stand or chair. I understand they are under construction and renewal but not worth the price we paid for sure

This is a bar and a bad restaurant that rents out condominium rooms on the side. As a result there is no service. There are nice swimming pools, but none of the amenities that you would expect at a resort. The rooms are in fair to poor condition.

This is a bar and a bad restaurant that rents out condominium rooms on the side. As a result there is no service. There are nice swimming pools, but none of the amenities that you would expect at a resort. The rooms are in fair to poor condition.

Its was last minute but it stood out from the rest

Its was last minute but it stood out from the rest

This property was horrible. The facility was under construction, the rental unit was dirty, had no hot water, the unit was in need of touch ups of paint, the closet doors were jammed. No mini fridge and the Resturant and bar closed at 4pm during the week. The only saving grace was the resort property next door Wikkid dive resort. Their staff and owners were more than welcoming and their facilities stayed open late. Las Palmas is not close to any other amenities for food or leisure. So u must rent a car. Never stay their again. Poor management.

This property was horrible. The facility was under construction, the rental unit was dirty, had no hot water, the unit was in need of touch ups of paint, the closet doors were jammed. No mini fridge and the Resturant and bar closed at 4pm during the week. The only saving grace was the resort property next door Wikkid dive resort. Their staff and owners were more than welcoming and their facilities stayed open late. Las Palmas is not close to any other amenities for food or leisure. So u must rent a car. Never stay their again. Poor management.

All was good.

All was good.

Interesting place. Room was large and clean enough, but poorly appointed. No desk, no glasses, only ceiling lights and just one switch, only one elec. outlet. Facility is large with two nice swimming pools but restaurant open only for couple of hours for breakfast. I was told the place was full but I only saw 3 or 4 others over my three days there and was alone each day at breakfast. After initial check-in I never saw anyone in reception and left key with a worker when I departed. All room drapes were 12-14 inches too long and ends were tied in a loose knot to keep them off the floor. A curious place (and business model). I can't recommend it!

Interesting place. Room was large and clean enough, but poorly appointed. No desk, no glasses, only ceiling lights and just one switch, only one elec. outlet. Facility is large with two nice swimming pools but restaurant open only for couple of hours for breakfast. I was told the place was full but I only saw 3 or 4 others over my three days there and was alone each day at breakfast. After initial check-in I never saw anyone in reception and left key with a worker when I departed. All room drapes were 12-14 inches too long and ends were tied in a loose knot to keep them off the floor. A curious place (and business model). I can't recommend it!

very great customer service. Rooms are okay if you want to save some cash, air doesnt even cool room.

very great customer service. Rooms are okay if you want to save some cash, air doesnt even cool room.

The worst thing I've experienced because they insist so much on service is the worst

The worst thing I've experienced because they insist so much on service is the worst

Great place to stay in roatan

Great place to stay in roatan

We booked a Quadruple room with 2 queen beds and actually were given a Lookout room with one queen bed. There is no hot water in these rooms. We did not see that on hotels.com only that they had a shower (and the handles fell off when turned). No safe in the room as was advertised. There are no vending or ice machines on site or a gift shop. It is not within walking distance of anything. You must take a taxi to go off site. Plenty of negatives. However, the property landscaping is well kept. Multiple beautiful pools. However, our service was outstanding. Sebastian was incredible and hooked us up with some off site activities. Ask for extra towels for the beach, extra water, no problem. If you are looking for a tourist spot with on site activities, this is not for you. Looking for a place to relax and enjoy some quiet beautiful scenery, then you are in luck. Just be warned that cruise ships use Las Palmas as an excursion. So check that schedule if you want to avoid crowds. All in all, a nice experience, but the ammenities are lacking. Friendly staff made up for that.

We booked a Quadruple room with 2 queen beds and actually were given a Lookout room with one queen bed. There is no hot water in these rooms. We did not see that on hotels.com only that they had a shower (and the handles fell off when turned). No safe in the room as was advertised. There are no vending or ice machines on site or a gift shop. It is not within walking distance of anything. You must take a taxi to go off site. Plenty of negatives. However, the property landscaping is well kept. Multiple beautiful pools. However, our service was outstanding. Sebastian was incredible and hooked us up with some off site activities. Ask for extra towels for the beach, extra water, no problem. If you are looking for a tourist spot with on site activities, this is not for you. Looking for a place to relax and enjoy some quiet beautiful scenery, then you are in luck. Just be warned that cruise ships use Las Palmas as an excursion. So check that schedule if you want to avoid crowds. All in all, a nice experience, but the ammenities are lacking. Friendly staff made up for that.

Overall the hotel was very nice and the people were friendly as well. Our Villa the pool was dirty but it was ok since they had the community pool very clean. You also receive a 40% off the restaurant next to the Villa. Can’t complain also this was the only Hotel that the price of the Stay was very decent compared to others.

Not worth it! The room spelled of mildew, the shower was dirty (moldy), there was no toile set, there was not hot water, staff was not there most of the time to help, they let the beach out to groups from cruises, so it is over around. The only nice thing was the pool.

Not worth it! The room spelled of mildew, the shower was dirty (moldy), there was no toile set, there was not hot water, staff was not there most of the time to help, they let the beach out to groups from cruises, so it is over around. The only nice thing was the pool.

Overall the hotel was very nice and the people were friendly as well. Our Villa the pool was dirty but it was ok since they had the community pool very clean. You also receive a 40% off the restaurant next to the Villa. Can’t complain also this was the only Hotel that the price of the Stay was very decent compared to others.

Pool is very nice and rooms were new. Short handed on staff. No refrigerator, internet did not work, tv had no picture, restaurant was not good! Food was bland no flavor and only place to eat close by unless you got a taxi to go somewhere else.

Pool is very nice and rooms were new. Short handed on staff. No refrigerator, internet did not work, tv had no picture, restaurant was not good! Food was bland no flavor and only place to eat close by unless you got a taxi to go somewhere else.

The property is under renovations and our room was unfinished

The property is under renovations and our room was unfinished

When we got to the hotel they did inform us that they had no water. When we discovered we had no running water in our room we went to the office and they said they were working on it. By the next day we still had no water and when we went to the office to see what was going on no one was there We found a maintenance man and he informed us that they might either have some either today or the next day. We were quite upset so we left and had to go to another hotel

When we got to the hotel they did inform us that they had no water. When we discovered we had no running water in our room we went to the office and they said they were working on it. By the next day we still had no water and when we went to the office to see what was going on no one was there We found a maintenance man and he informed us that they might either have some either today or the next day. We were quite upset so we left and had to go to another hotel

Ppl utilizing the place have no respect for other guests. Noise all night with load music and singing. To make things worst there is one door that separates the rooms and all the pot that they where smoking filled my room as well. Terrible experience.

Ppl utilizing the place have no respect for other guests. Noise all night with load music and singing. To make things worst there is one door that separates the rooms and all the pot that they where smoking filled my room as well. Terrible experience.