The pitiful thing is was not able to change towels although i have used it for wellness. But also dinner was a buffet with all similar ingredients so if you stay more than 2nights you will see how much things are mutual from yesterday.

The pitiful thing is was not able to change towels although i have used it for wellness. But also dinner was a buffet with all similar ingredients so if you stay more than 2nights you will see how much things are mutual from yesterday.

Close to thelake and to all shopiing and dining options in Hefiz.

Close to thelake and to all shopiing and dining options in Hefiz.

Calm, adult only gastro and wellness hotel, just 5-min walk from the Hévíz thermal lake entrance. 2nd time here (oct2022 and jun2023), simply unbeatable.

Calm, adult only gastro and wellness hotel, just 5-min walk from the Hévíz thermal lake entrance. 2nd time here (oct2022 and jun2023), simply unbeatable.

The hotel was very nice and clean. It even had a spa world with many different saunas and pools that was included in your hotel stay. I would come back!

The hotel was very nice and clean. It even had a spa world with many different saunas and pools that was included in your hotel stay. I would come back!

Excellent food facilities & staff great location

Excellent food facilities & staff great location

This was our 5th stay in the hotel and it will be the last one. Hotel service and personnel went from Ok to terrible. Employees barely speak English and because of that they are trying to avoid any coversation. Alternatively they just speak to you in German like it is the same thing. As a result they can't and won't handle any issurs during your stay. Hotel marks as pet friendly offering dog beds, bowls and snacks. Nothing was provided even we asked several times for it throughout the and when asked at check out the only answer was wait we will bring it. Hotel rips you off on all charges as all the bills are converted to EUR and when you ask to pay in HUF they just convert the final sum.

This was our 5th stay in the hotel and it will be the last one. Hotel service and personnel went from Ok to terrible. Employees barely speak English and because of that they are trying to avoid any coversation. Alternatively they just speak to you in German like it is the same thing. As a result they can't and won't handle any issurs during your stay. Hotel marks as pet friendly offering dog beds, bowls and snacks. Nothing was provided even we asked several times for it throughout the and when asked at check out the only answer was wait we will bring it. Hotel rips you off on all charges as all the bills are converted to EUR and when you ask to pay in HUF they just convert the final sum.

Everything was great especially the dinners

Everything was great especially the dinners

This hotel is very far away from a 4 star hotel, the rooms, furniture, the variety and the quality of the food in the restaurant is far far away from a 4 star hotel. Only few parking spots, no underground garage.

This hotel is very far away from a 4 star hotel, the rooms, furniture, the variety and the quality of the food in the restaurant is far far away from a 4 star hotel. Only few parking spots, no underground garage.

If I could have stayed longer I would! Best staff, nice big room, and bath, with shower! Breakfast and dinner was good for everyone, lot to chose from at the buffé. Quite, and not long from the Heviz bath. Lot of bicyclerouts in the surroundings. What more can you ask for?

If I could have stayed longer I would! Best staff, nice big room, and bath, with shower! Breakfast and dinner was good for everyone, lot to chose from at the buffé. Quite, and not long from the Heviz bath. Lot of bicyclerouts in the surroundings. What more can you ask for?

Very nice. Good location, clean room and nice stuff. We want to stay it again.

Very nice. Good location, clean room and nice stuff. We want to stay it again.

Great experience! Hotel was super well located and the spa was amazing. I really enjoyed the restaurant and the food was good, the menu and breakfast was limited due to COVID-19, but I did not lack anything and was pleased with the selection.

Great experience! Hotel was super well located and the spa was amazing. I really enjoyed the restaurant and the food was good, the menu and breakfast was limited due to COVID-19, but I did not lack anything and was pleased with the selection.

We had a good experience overall. The room was small but clean. The food was very good every day during our four day stay. The only really frustrating issue was the quality of wifi; totally unreliable.

We had a good experience overall. The room was small but clean. The food was very good every day during our four day stay. The only really frustrating issue was the quality of wifi; totally unreliable.

The hotel is in a pedestrian street mere steps away for Lake Heviz. Rooms clean and comfortable. Management sent a bottle of sparkling wine for my birthday. A very nice touch.

The hotel is in a pedestrian street mere steps away for Lake Heviz. Rooms clean and comfortable. Management sent a bottle of sparkling wine for my birthday. A very nice touch.

Yet again a fabulous stay in a superior clean and staff friendly hotel. Excellent buffet breakfasts and dinners, large bedrooms, great pool and spa, and super friendly helpful staff.

Yet again a fabulous stay in a superior clean and staff friendly hotel. Excellent buffet breakfasts and dinners, large bedrooms, great pool and spa, and super friendly helpful staff.

We had terrible experience as our room was in the middle of rooms where a company of young idiots got their xmas party. So we could not sleep until 5 a.m. They were evrywere , in the hallway, smoking and screaming in front of the hotel, in the restaurant...we called reception desk at 3 am, but nothing changed. And we realized that hotel.com got no customer service phone number on web !!!

Perfect location, nice and very clean wellness facilities! Our family had a very good time in Heviz, thanks!

Perfect location, nice and very clean wellness facilities! Our family had a very good time in Heviz, thanks!

I did expected more from the food. It's called Gastro Hotel so you understand they really make efforts on providing an excellent service. Breakfast was enough and good., but the dinner time was disappointing. the fist of 3 nights we had choice of breaded chicken or not breaded chicken and fish. The rice was overcooked and they also had potatoes for sides. It could be much better. The quality of food for the dinner could really improve, not just because of buffet type it needs to be bad.