Property a little outdated but the amenities, free breakfast and the restaurant/bar inside had great delicious options. Overall would stay there again

N/A

All staff were excellent and cheerful. The breakfast staff were outstanding. Their demeanor seemed authentic and sincere. My team stayed for 13 days on a work assignment, and the lodging was a good experience on all counts.

Good service, clean. Breakfast above average

There is no way to call the front desk! The phones in the rooms don’t work and there is no way to communicate with anyone at the hotel unless you walk to the front desk. The staff that is there is great! But you have to go find them. The pool is small, but otherwise this is a sufficient property if you’re in town for a weekend soccer tournament. It’s fairly clean.

A horrible customer service experience. I made a reservation through Hotels.com. The reservation was prepaid, and I checked in electronically because I was a Hilton Honors member (had been Platinum for nearly 25 years), My flight was cancelled, and I contacted Hotels.com to let them know. I fully expected to lose the prepaid room charge. The next morning, I discovered that the Hotel had billed my credit card submitted for incidentals for ANOTHER additional night! When I contacted the hotel, they had no explanation for how this happened (they told me it was a ‘system error’) As of the writing of this review, I have received no electronic receipt that the improper charge on my card had been refunded, and have not been contacted by anyone at the hotel despite several attempts to resolve the issue. The hotel personnel were rude and dismissive, and offered no information as to why my card was billed again for a room that I had already been charged for. Beware!

A horrible customer service experience. I made a reservation through Hotels.com. The reservation was prepaid, and I checked in electronically because I was a Hilton Honors member (had been Platinum for nearly 25 years), My flight was cancelled, and I contacted Hotels.com to let them know. I fully expected to lose the prepaid room charge. The next morning, I discovered that the Hotel had billed my credit card submitted for incidentals for ANOTHER additional night! When I contacted the hotel, they had no explanation for how this happened (they told me it was a ‘system error’) As of the writing of this review, I have received no electronic receipt that the improper charge on my card had been refunded, and have not been contacted by anyone at the hotel despite several attempts to resolve the issue. The hotel personnel were rude and dismissive, and offered no information as to why my card was billed again for a room that I had already been charged for. Beware!

Room was to cold and does not let you change the temperature. Breakfast was great. Couch had stuffing coming out. Restaurant needs a beer variety of food.

Nice rooms and breakfast. Very good and attending stuff.

Nice rooms and breakfast. Very good and attending stuff.

LOVE STAYING AT THIS PLACE

LOVE STAYING AT THIS PLACE

The only thing wrong was the room was warm. We were unable to adjust the thermostat. Everyone else was great!

The only thing wrong was the room was warm. We were unable to adjust the thermostat. Everyone else was great!

The staff were helpful, courteous and friendly. Room was clean and the bed was comfortable.

The staff were helpful, courteous and friendly. Room was clean and the bed was comfortable.

Wonderful staff

Wonderful staff

Breakfast, bar, and service were outstanding!! If I return to Tampa, I will return!

Breakfast, bar, and service were outstanding!! If I return to Tampa, I will return!

Last week checking in was not the best. They didn’t have a room for us and was transferred to next door Home2 Suites for the first night. But once we were accommodated the following day, everything went well. The breakfast is always the best. This week check in was smooth. They have a room for us. Hoping next check in at West Palm would run smooth as well.

Last week checking in was not the best. They didn’t have a room for us and was transferred to next door Home2 Suites for the first night. But once we were accommodated the following day, everything went well. The breakfast is always the best. This week check in was smooth. They have a room for us. Hoping next check in at West Palm would run smooth as well.

Very helpful hotel staff

Very helpful hotel staff

Clean rooms, bathroom. Friendly staff. Close to I-75.

Clean rooms, bathroom. Friendly staff. Close to I-75.

It was so comfortable and peaceful

It was so comfortable and peaceful

Very good, breakfast is awesome, service is the best.

Enjoyed the breakfast each morning. Clean and quiet hotel.

Very good, breakfast is awesome, service is the best.

Enjoyed the breakfast each morning. Clean and quiet hotel.