Terrific. Clean, spacious, modern and quiet. The breakfast was high quality. I recommend people take it as there isn't much around for dining. The only small thing I would have liked was a cooler temperature in the room. My room was 23C and there was a digital thermostat but it didn't do much and when I inquired it was recommended I open window. When I went to breakfast they had all the doors open to the outside as the place was so warm so I recommend just bringing down the temperature. Otherwise place was great.

Terrific. Clean, spacious, modern and quiet. The breakfast was high quality. I recommend people take it as there isn't much around for dining. The only small thing I would have liked was a cooler temperature in the room. My room was 23C and there was a digital thermostat but it didn't do much and when I inquired it was recommended I open window. When I went to breakfast they had all the doors open to the outside as the place was so warm so I recommend just bringing down the temperature. Otherwise place was great.

Upon arrival we were told that breakfast and parking were not included even though I paid extra to Expedia in order to have Breakfast. The receptionist demanded that I show him the email that was sent to me for confirmation. To my surprise it did not say breakfast was included even though I did pay for it on Expedia website when I booked the room. Parking is self parking on the street and not their parking and this is also confusing. So we did not get free breakfast and had to struggle to park outside the hotel. I do t know if this is Expedia’s fault or the hotels miss communication with clients. I did tell the receptionist that I am a VIP gold member and if there is a chance to upgrade my room. He said that there was none. Not event the next few days as I booked for 4 nights. He continued to say that I’ve already asked for a room far away from the elevator . The access to the room was exhausting because we had to carry the luggage to the third floor by the elevator then carry them to the 4th floor. The access was very narrow. The room was tight and the shower drain was blocked. There was no shower gel. They said that they did not have someone to clear the drain and the next day, again no technicians and the receptionist tried to clear the drain. The bedding / pillows were uncomfortable. There was no milk or cream for the coffee in the room and coffee was decaf only. We had to go downstairs to get the regular coffee and wait until the morning to get the cream from reception

Upon arrival we were told that breakfast and parking were not included even though I paid extra to Expedia in order to have Breakfast. The receptionist demanded that I show him the email that was sent to me for confirmation. To my surprise it did not say breakfast was included even though I did pay for it on Expedia website when I booked the room. Parking is self parking on the street and not their parking and this is also confusing. So we did not get free breakfast and had to struggle to park outside the hotel. I do t know if this is Expedia’s fault or the hotels miss communication with clients. I did tell the receptionist that I am a VIP gold member and if there is a chance to upgrade my room. He said that there was none. Not event the next few days as I booked for 4 nights. He continued to say that I’ve already asked for a room far away from the elevator . The access to the room was exhausting because we had to carry the luggage to the third floor by the elevator then carry them to the 4th floor. The access was very narrow. The room was tight and the shower drain was blocked. There was no shower gel. They said that they did not have someone to clear the drain and the next day, again no technicians and the receptionist tried to clear the drain. The bedding / pillows were uncomfortable. There was no milk or cream for the coffee in the room and coffee was decaf only. We had to go downstairs to get the regular coffee and wait until the morning to get the cream from reception

Nice room and nice hotel close to the Council of Europe. Convientient in that way, but a bitt dull and boring area. Not many restaurants and bars. Unfortunately very unfriendly and unhelpful staff: I asked for wake up call at 6AM. Not possible, since there was no one in reception before 7AM. I then asked for 7AM. Not possible, as the first person on job had to attend other things that early. Hotels.com Gold service told me "Guranteed 2 hours late check out". The hotel said "No, not possible since it is fully booked the day after". No restaurant or bar late in the evening/night. Not impressive.

Nice room and nice hotel close to the Council of Europe. Convientient in that way, but a bitt dull and boring area. Not many restaurants and bars. Unfortunately very unfriendly and unhelpful staff: I asked for wake up call at 6AM. Not possible, since there was no one in reception before 7AM. I then asked for 7AM. Not possible, as the first person on job had to attend other things that early. Hotels.com Gold service told me "Guranteed 2 hours late check out". The hotel said "No, not possible since it is fully booked the day after". No restaurant or bar late in the evening/night. Not impressive.

Wifi was terrible. Wanted to watch F1 and the TV service didn't work. Otherwise stay was nice. Disappointing that all the extras were charged e.g. swimming pool

Wifi was terrible. Wanted to watch F1 and the TV service didn't work. Otherwise stay was nice. Disappointing that all the extras were charged e.g. swimming pool

This was a near perfect stay. I loved this hotel. It was so clean and beautiful. The nature around it was simply serene. The folks at the front desk were super nice. The breakfast was so delicious with numerous options as well as refreshing water selections (sparkling, mint infused, citrus, etc). The SPA was very relaxing - I only wish the hot tub was a bit warmer (it may have been down but was Luke warm I guess). I would stay there again!!

This was a near perfect stay. I loved this hotel. It was so clean and beautiful. The nature around it was simply serene. The folks at the front desk were super nice. The breakfast was so delicious with numerous options as well as refreshing water selections (sparkling, mint infused, citrus, etc). The SPA was very relaxing - I only wish the hot tub was a bit warmer (it may have been down but was Luke warm I guess). I would stay there again!!

Excellent hotel. Very welcoming staff. I will Be back for summer.

Excellent hotel. Very welcoming staff. I will Be back for summer.

Excellent hotel with welcoming staff. Easy to get around a beautiful city. The room was more than we expected.

Excellent hotel with welcoming staff. Easy to get around a beautiful city. The room was more than we expected.

Very comfortable hotel close to the EU and embassy area, clean and nicely decorated rooms, excellent facilities including pool and spa access

Quiet and clean.

Quiet and clean.

Clementine at the reception was exceptionally good. Encourages us to use this hotel again in the near future.

Clementine at the reception was exceptionally good. Encourages us to use this hotel again in the near future.

The rooms were very large and easily accommodated an extra bed for our young daughter. Nice sized bathroom. Very friendly front desk. About 25mins walk from center of Strasbourg.

The rooms were very large and easily accommodated an extra bed for our young daughter. Nice sized bathroom. Very friendly front desk. About 25mins walk from center of Strasbourg.

We loved the superb king sized bed. The spa was spotlessly clean with an amazing swim spa and sauna. We received a very friendly welcome. It is located in a quiet and peaceful neighbourhood with an easy walk into the centre of the city.

We loved the superb king sized bed. The spa was spotlessly clean with an amazing swim spa and sauna. We received a very friendly welcome. It is located in a quiet and peaceful neighbourhood with an easy walk into the centre of the city.

I'm so please to stay in this hotel,I was all around the world but never like this staff and hotel I didn't see,room so big and clean,staff so friendly etc.. Five star definitely

I'm so please to stay in this hotel,I was all around the world but never like this staff and hotel I didn't see,room so big and clean,staff so friendly etc.. Five star definitely

Amazing villa in a quiet area, very comfortable and with top amenities. I liked everything about my stay but I felt the staff, though nice, could be more efficient.

Amazing villa in a quiet area, very comfortable and with top amenities. I liked everything about my stay but I felt the staff, though nice, could be more efficient.