Venlo is a beautiful place. Lots of places to eat and drink. Very friendly.

Venlo is a beautiful place. Lots of places to eat and drink. Very friendly.

Everything about this hotel is great in theory. Town centre location, plenty of cafes/food outlets/shopping right outside & the hotel is spotlessly clean. Sadly, this was a disappointing experience for us. We arrived to find that the resaurant was not open on Mondays (a minor inconvenience so not a big problem). We were then given the keys to our room which was as described but it's only window pointed to a small enclosed area where neighbouring windows facing you were only around 2 metres away. The bathroom was part of the room, seperated only by a glass panel with very little privacy (Maybe it's me but I don't like to see a sillhouette of my fiancee sat on the toilet & no soundproofing). The hotel is situated next door to the town church which is charming in theory but you're going to need your windows open in June & the hourly chiming of the bells gets tiresome late into the evening & early in the morning. Finally, I didn't enjoy being waken at 7am by the fire alarm. I appreciate that fire alarms are there for safety but after quickly rushing to get dressed & run outside we waited for 10mins before a member of staff explained that the fire alarm had only been activated because a guest had "set the shower too warm". This is so frustrating and is a direct result of the flawed design of the bathrooms which are built without extractor fans. It's worth noting that no apologies were offered by staff. This may be a language or cultural barrier but it was still poor.

Everything about this hotel is great in theory. Town centre location, plenty of cafes/food outlets/shopping right outside & the hotel is spotlessly clean. Sadly, this was a disappointing experience for us. We arrived to find that the resaurant was not open on Mondays (a minor inconvenience so not a big problem). We were then given the keys to our room which was as described but it's only window pointed to a small enclosed area where neighbouring windows facing you were only around 2 metres away. The bathroom was part of the room, seperated only by a glass panel with very little privacy (Maybe it's me but I don't like to see a sillhouette of my fiancee sat on the toilet & no soundproofing). The hotel is situated next door to the town church which is charming in theory but you're going to need your windows open in June & the hourly chiming of the bells gets tiresome late into the evening & early in the morning. Finally, I didn't enjoy being waken at 7am by the fire alarm. I appreciate that fire alarms are there for safety but after quickly rushing to get dressed & run outside we waited for 10mins before a member of staff explained that the fire alarm had only been activated because a guest had "set the shower too warm". This is so frustrating and is a direct result of the flawed design of the bathrooms which are built without extractor fans. It's worth noting that no apologies were offered by staff. This may be a language or cultural barrier but it was still poor.

Super clean and great indoor cleanliness. The hotel is also good. Had a very hard time for the taxi guy to locate this place. People around it had not heard and there were other people whom we met who also had trouble locating this place. They better provide some landmarks like next to City Hall or so.

Super clean and great indoor cleanliness. The hotel is also good. Had a very hard time for the taxi guy to locate this place. People around it had not heard and there were other people whom we met who also had trouble locating this place. They better provide some landmarks like next to City Hall or so.

Great hotel located in the Square Venlo. Ideally located for bars and eateries

Great hotel located in the Square Venlo. Ideally located for bars and eateries