Awesome experience. At first the refrigerator didn’t work. But staff handled me with special care and replaced with another refrigerator before my stay was up. The older front desk lady is awesome. She handles every situation that comes up professionally. I do plan to return next year

Awesome experience. At first the refrigerator didn’t work. But staff handled me with special care and replaced with another refrigerator before my stay was up. The older front desk lady is awesome. She handles every situation that comes up professionally. I do plan to return next year

The size of the studio was good. There were little ants everywhere. There were no extras in the room, 1 small bar of hand soap, no paper towels, no utinsels, or anything in the kitchen. The TVs did not work in any of the rooms. They did send a guy who came twice and finally got the living room TV to work. The lady at the front desk was really nice, the lady who brought us extra blankets and a roll of t. paper was really nice.

The size of the studio was good. There were little ants everywhere. There were no extras in the room, 1 small bar of hand soap, no paper towels, no utinsels, or anything in the kitchen. The TVs did not work in any of the rooms. They did send a guy who came twice and finally got the living room TV to work. The lady at the front desk was really nice, the lady who brought us extra blankets and a roll of t. paper was really nice.

Our room did not look like the one in the picture but it was very decent (just throwing that in there cause I know it may be a deal breaker for others) our fire alarm was beeping constantly until we had to poke at it to stop it but either way the beeping would come back, besides that everything was good

The stuff that they had prior was absolutely rude and horrible. It’s gotten a little better but now there’s issues with the plumbing and they’re charging full price with the plumbing is not good and there’s no maintenance to fix the problem.

The stuff that they had prior was absolutely rude and horrible. It’s gotten a little better but now there’s issues with the plumbing and they’re charging full price with the plumbing is not good and there’s no maintenance to fix the problem.

It's been 3 weeks and my deposit has still not been returned. No notice has been given of complaints of condition I left it in. I left it in pristine condition but my deposit has been withheld. Very dishonest business.

It's been 3 weeks and my deposit has still not been returned. No notice has been given of complaints of condition I left it in. I left it in pristine condition but my deposit has been withheld. Very dishonest business.

Large room at a good price

Large room at a good price

Nice Place close to Army Base

Nice Place close to Army Base

This was an interesting stay for sure. First off, check in and out is not smooth at all. Then we got to the rooms and the beds were not made, so we assisted the poor girl who was not only the front desk clerk but the one that had to make the beds? She was nice though and overworked so I am not blaming her, I think it could just be understaffing. It seems like the people staying there are long term workers in the area perhaps, but a bit sketchy (sitting outside the rooms smoking, openly staring at the ladies unloading). I'm not too picky, the rooms were clean enough for me, but I know a lot of people would have issues. Also, no ice machine, just empty ice trays in the freezer. Full size refrigerator/freezer so I have to give credit for that. And finally, a fifty dollar deposit on the rooms, and better check your cards because four days later I still had the deposit charges and had to call to rectify the situation. I'm not saying I wouldn't stay here again as the price was good, but I would just beware it's not going to be a very basic place to stay.

This was an interesting stay for sure. First off, check in and out is not smooth at all. Then we got to the rooms and the beds were not made, so we assisted the poor girl who was not only the front desk clerk but the one that had to make the beds? She was nice though and overworked so I am not blaming her, I think it could just be understaffing. It seems like the people staying there are long term workers in the area perhaps, but a bit sketchy (sitting outside the rooms smoking, openly staring at the ladies unloading). I'm not too picky, the rooms were clean enough for me, but I know a lot of people would have issues. Also, no ice machine, just empty ice trays in the freezer. Full size refrigerator/freezer so I have to give credit for that. And finally, a fifty dollar deposit on the rooms, and better check your cards because four days later I still had the deposit charges and had to call to rectify the situation. I'm not saying I wouldn't stay here again as the price was good, but I would just beware it's not going to be a very basic place to stay.

Need more cleaning

Need more cleaning

This room was not accessible as it stated and also there was NO hot water and I was overcharged and I’m Fighting to get my money back

This room was not accessible as it stated and also there was NO hot water and I was overcharged and I’m Fighting to get my money back

Unsafe - a break in during our stay … the room we reserved wasn’t available and we had to accept a downgrade… ant infestation in the bathroom which had a weak floor and was dirty… maintenance loudly fixed a broken bed next door at 10 pm… smokers smoked cigarettes and weed in front of our non-smoking room throughout our stay

Unsafe - a break in during our stay … the room we reserved wasn’t available and we had to accept a downgrade… ant infestation in the bathroom which had a weak floor and was dirty… maintenance loudly fixed a broken bed next door at 10 pm… smokers smoked cigarettes and weed in front of our non-smoking room throughout our stay

Hotel is being converted from a residence to a hotel so only some rooms are available. Our king room with the kitchenette did not come with any utensils plates, cups, glasses, etc. But the manager gave us a set of dishes, glasses, utensils, and pots that usually go with a queen deluxe room. Wi-Fi did not work in our section of the hotel and it was not going to be fixed till the next day so it was not available for our stay. Bathrooms need to be totally renovated, but the main room and kitchen was good.

Hotel is being converted from a residence to a hotel so only some rooms are available. Our king room with the kitchenette did not come with any utensils plates, cups, glasses, etc. But the manager gave us a set of dishes, glasses, utensils, and pots that usually go with a queen deluxe room. Wi-Fi did not work in our section of the hotel and it was not going to be fixed till the next day so it was not available for our stay. Bathrooms need to be totally renovated, but the main room and kitchen was good.

Quiet room. Has kitchen facilities. Comfortable bed. Ok for cleanliness.

Quiet room. Has kitchen facilities. Comfortable bed. Ok for cleanliness.

It was very convenient. It was close by, but it was very noisy and dirty.

It was very convenient. It was close by, but it was very noisy and dirty.

One complaint was our inability to be given a ground floor room in this building. We are in our 80's and there was no elevator. It was hard to carry our stuff up the stairs. The next day the manager explained that we had bought a category of room that was restricted to the upstairs and suggested that in future we explicitly request ground floor accommodations. In addition we were not provided with bath or dish soap, cloths to wash and wipe the dishes, or sufficient utensils. On the plus side the view of the mountains was superb and we were able to make our own breakfast. We would stay here again.

One complaint was our inability to be given a ground floor room in this building. We are in our 80's and there was no elevator. It was hard to carry our stuff up the stairs. The next day the manager explained that we had bought a category of room that was restricted to the upstairs and suggested that in future we explicitly request ground floor accommodations. In addition we were not provided with bath or dish soap, cloths to wash and wipe the dishes, or sufficient utensils. On the plus side the view of the mountains was superb and we were able to make our own breakfast. We would stay here again.

This was one of the most comfortable hotels me and my family have stayed at. The employees were very nice and professional. We will definitely stay again when in the area. Highly recommend.

This was one of the most comfortable hotels me and my family have stayed at. The employees were very nice and professional. We will definitely stay again when in the area. Highly recommend.

Customer service was incredible! I had a terrible week, but the kindness I received upon check-in gave me hope!