It was fine. Exactly what I needed.

We come to Gulfport this same time every year. I booked through Hotels.com and we stay at Hampton Inn as we have previously. We booked the same room type and have never had a problem until this visit. The room we booked is not the room we got and the air-conditioned was not working properly. We were actually sweating. The hotel receptionist stated that there was nothing she could do since we booked through a third party (hotels.com) and that Hampton Inn/Hilton was not affiliated with this third-party whatsoever. She stated Hotels.com most likely "screen shot" pictures of their rooms and offered it to their customers. I am very disappointed. As a customer of Hotels.com and a Hilton Honors member. I should be able to receive the same quality and service whether I book through Hilton or Hotels.com.

Staff was extremely friendly. My wife had left her phone and they called us less than 10 minutes after leaving our room to let us know!

We come to Gulfport this same time every year. I booked through Hotels.com and we stay at Hampton Inn as we have previously. We booked the same room type and have never had a problem until this visit. The room we booked is not the room we got and the air-conditioned was not working properly. We were actually sweating. The hotel receptionist stated that there was nothing she could do since we booked through a third party (hotels.com) and that Hampton Inn/Hilton was not affiliated with this third-party whatsoever. She stated Hotels.com most likely "screen shot" pictures of their rooms and offered it to their customers. I am very disappointed. As a customer of Hotels.com and a Hilton Honors member. I should be able to receive the same quality and service whether I book through Hilton or Hotels.com.

Staff was extremely friendly. My wife had left her phone and they called us less than 10 minutes after leaving our room to let us know!

The hall smelled of smoke. The toilet was not clean. The sink water stopper was broken and peice was sitting on sink. Everything that consisted of wood was dusty. Including the Headboard, and the chair that was at the table. On my way down, on the elevator, there was a housekeeping associate. Who was getting off on the floor that I was staying on, I asked if she would leave more towels, after I gave her my room number, she agreed to do so. Well guess what! No towels was left in the room! This Hotel use too be one of the cleanest and Best CustomerService around. Now it feels Robotic! The Table and chairs in waiting/Breakfast area are stained and in need of some deep cleaning! I would always recommend the Hampton Inn too my Family and friends who were traveling. As a matter of fact, several of my Family came in this weekend from different locations. When I asked them how was their room? Each of them had a compliant. Hampton Inn, Get It Together! Or I will be in search of a Better Hotel!

The hall smelled of smoke. The toilet was not clean. The sink water stopper was broken and peice was sitting on sink. Everything that consisted of wood was dusty. Including the Headboard, and the chair that was at the table. On my way down, on the elevator, there was a housekeeping associate. Who was getting off on the floor that I was staying on, I asked if she would leave more towels, after I gave her my room number, she agreed to do so. Well guess what! No towels was left in the room! This Hotel use too be one of the cleanest and Best CustomerService around. Now it feels Robotic! The Table and chairs in waiting/Breakfast area are stained and in need of some deep cleaning! I would always recommend the Hampton Inn too my Family and friends who were traveling. As a matter of fact, several of my Family came in this weekend from different locations. When I asked them how was their room? Each of them had a compliant. Hampton Inn, Get It Together! Or I will be in search of a Better Hotel!

Hotel Was AWESOME! EXPEDIA.COM SUCKS ON INFECTED DONKEY BALLS!!!