We booked 7 rooms in this hotel but our 2 rooms (Annex) were in next block not in same building. A little inconvenient for us.

We booked 7 rooms in this hotel but our 2 rooms (Annex) were in next block not in same building. A little inconvenient for us.

It was great. Customer service could use improvement, but this is a small boutique type hotel. The annex rooms are not in the same building or square as the main hotel. This should be explained in more detail in the reservation. The annex rooms do not have an elevator. Also not disclosed.

It was great. Customer service could use improvement, but this is a small boutique type hotel. The annex rooms are not in the same building or square as the main hotel. This should be explained in more detail in the reservation. The annex rooms do not have an elevator. Also not disclosed.

So friendly and so clean. Close to so many things. We had a great time

So friendly and so clean. Close to so many things. We had a great time

This property was amazing! Loved every moment of our stay

This property was amazing! Loved every moment of our stay

Hi our rooms were in another building Anex did not realize at the time of booking. So it was a bit disappointing since we booked 7 rooms and 2 were in another building. It should have been mentioned on the website. Overall experience was great reception was closed in the evenings so had to what’s app for any issue. Rooms were clean and very comfortable beautifully decorated and all the rooms were excellent. My mother’s room on the 3rd level AC didn’t work properly and it wasn’t as cool as others rooms. Overall we had a great stay and they arranged taxis for us from the hotel to the airport. Staff were co operative and replied to our what’s app message quickly. Reception area should be improved since the rooms were so nice.

Hi our rooms were in another building Anex did not realize at the time of booking. So it was a bit disappointing since we booked 7 rooms and 2 were in another building. It should have been mentioned on the website. Overall experience was great reception was closed in the evenings so had to what’s app for any issue. Rooms were clean and very comfortable beautifully decorated and all the rooms were excellent. My mother’s room on the 3rd level AC didn’t work properly and it wasn’t as cool as others rooms. Overall we had a great stay and they arranged taxis for us from the hotel to the airport. Staff were co operative and replied to our what’s app message quickly. Reception area should be improved since the rooms were so nice.

This is a very small hotel and the people that work the desk are in a back room. You are lucky if you catch them there and they let you know that they are very busy and get put out if you ask for anything. They are difficult to understand and rude. The woman that we had the second day was better and walked us to the water taxi after my son in law called the hotel for me. I would not recommend. There are better lodging options.

This is a very small hotel and the people that work the desk are in a back room. You are lucky if you catch them there and they let you know that they are very busy and get put out if you ask for anything. They are difficult to understand and rude. The woman that we had the second day was better and walked us to the water taxi after my son in law called the hotel for me. I would not recommend. There are better lodging options.

This is a great little hotel in a really good location just a 10 minute walk to St Marks Square. Very clean and comfortable. We had a mezzanine room which had a bathroom and living room area with sofa and TV down stairs and a very comfortable bed upstairs. Our son had a sofa bed downstairs which he said was very comfortable too. Toiletries, bath robe and slippers were provided as was a complimentary mini bar which we found handy after a day out sightseeing in mid thirty degree temperatures. Breakfast is not available but this didn't matter as only a two minute walk away is a little place you can buy croissants etc! Staff were very friendly. Would highly recommend this lovely hotel.

This is a great little hotel in a really good location just a 10 minute walk to St Marks Square. Very clean and comfortable. We had a mezzanine room which had a bathroom and living room area with sofa and TV down stairs and a very comfortable bed upstairs. Our son had a sofa bed downstairs which he said was very comfortable too. Toiletries, bath robe and slippers were provided as was a complimentary mini bar which we found handy after a day out sightseeing in mid thirty degree temperatures. Breakfast is not available but this didn't matter as only a two minute walk away is a little place you can buy croissants etc! Staff were very friendly. Would highly recommend this lovely hotel.

Great facilities and very friendly staff. Would certainly stay there again.

Couzy room at the 5 th floor. But the toilet has little privacy.

Couzy room at the 5 th floor. But the toilet has little privacy.

Great location. Perfectly maintained property. Highly recommended.

Great location. Perfectly maintained property. Highly recommended.

Very clean and great location!

Very clean and great location!

This is a lovely hotel situated a 1 min walk from Giglio water bus stop on line 1. It is only a 10 minute walk from St Mark's Square. The area around the hotel is very quiet and the room was lovely. The only downside was the bathroom is made from frosted glass walls so not as much privacy if you're sharing the room while you're using it!

This is a lovely hotel situated a 1 min walk from Giglio water bus stop on line 1. It is only a 10 minute walk from St Mark's Square. The area around the hotel is very quiet and the room was lovely. The only downside was the bathroom is made from frosted glass walls so not as much privacy if you're sharing the room while you're using it!

The location of the hotel was fabulous, walking distances to all the major attractions. Love the fact the mini bar is included, plenty juices, water and even Prosecco as night cap.

The location of the hotel was fabulous, walking distances to all the major attractions. Love the fact the mini bar is included, plenty juices, water and even Prosecco as night cap.

Beautiful Hotel, walk to everything, Vaporettos and Gandolas a walk away. Hotel is amazing!

Beautiful Hotel, walk to everything, Vaporettos and Gandolas a walk away. Hotel is amazing!

Beautiful

Beautiful

Had a penthouse room which was unusual. No room in bathroom to put out anything. Bath gel soap was out. King bed was extra large do that was nice. No extra blankets. Small room although the booking said it was a double room. Not sure what that meant. When checking in, there was one man on the bottom level. He leaves at 6pm so there is no one there to help with questions, etc. Only way to get help was to call a number. We did do this and got a response but found the whole process rather strange.

Had a penthouse room which was unusual. No room in bathroom to put out anything. Bath gel soap was out. King bed was extra large do that was nice. No extra blankets. Small room although the booking said it was a double room. Not sure what that meant. When checking in, there was one man on the bottom level. He leaves at 6pm so there is no one there to help with questions, etc. Only way to get help was to call a number. We did do this and got a response but found the whole process rather strange.

Very good and clean room. Nice shower space and good amount of amenities such as toothbrush, toothpaste and mini bar was free. For this price in Venice is very good consider most hotels are old and dirty.