Perfect location

Perfect location

1. Way too overcrowded and not even nearly enough staff to meet their guests expectations. The longest queues I’ve ever experienced to everything from elevators, reception, bars, sunbeds & restaurants. 2. Rooms are «cleaned» every day, but are still dirty. Hair & dust on bathroomfloors and in the shower. Bins not emptied for days. Cockroaches in our room on 14th floor. On the plusside the rooms look nice and the beds are comfy. 3. ELEVATORS=worst experience ever! 3 of 5 elevators functioning, but were still supersmall, slow & HOT! Completely hopeless and the queues were endless. 4. Beachtowels could be hired for a 10 euro deposit + a 2 euro cost. Cash only offcourse. Smallest & worst towels the size of a napkin. Just don’t. 5. Food in the main-restaurant were mostly OK, but not a lot of variety for kids. Noisy & overcrowded, and I’m not even going to start mentioning the snackbar. 6. Tokens! To get a drink in a reusable plasticcup, you had to cling on to your token for the whole stay. Again: worst queues ever because of people standing in line after finishing their drinks to exhange their cups back into tokens again. Ridiculous. 7. Clientele&area. As we arrived we learned from talking to locals that we were staying in the «drunken-Brits-area» of Benidorm. Enough said. Just a whole lot of Brits and also Spanish guests, which is totally fine, but these were the noisy and drunk ones. Supernoisy area. Stay away if you don’t enjoy falling asleep to the false tones of karaoke.

1. Way too overcrowded and not even nearly enough staff to meet their guests expectations. The longest queues I’ve ever experienced to everything from elevators, reception, bars, sunbeds & restaurants. 2. Rooms are «cleaned» every day, but are still dirty. Hair & dust on bathroomfloors and in the shower. Bins not emptied for days. Cockroaches in our room on 14th floor. On the plusside the rooms look nice and the beds are comfy. 3. ELEVATORS=worst experience ever! 3 of 5 elevators functioning, but were still supersmall, slow & HOT! Completely hopeless and the queues were endless. 4. Beachtowels could be hired for a 10 euro deposit + a 2 euro cost. Cash only offcourse. Smallest & worst towels the size of a napkin. Just don’t. 5. Food in the main-restaurant were mostly OK, but not a lot of variety for kids. Noisy & overcrowded, and I’m not even going to start mentioning the snackbar. 6. Tokens! To get a drink in a reusable plasticcup, you had to cling on to your token for the whole stay. Again: worst queues ever because of people standing in line after finishing their drinks to exhange their cups back into tokens again. Ridiculous. 7. Clientele&area. As we arrived we learned from talking to locals that we were staying in the «drunken-Brits-area» of Benidorm. Enough said. Just a whole lot of Brits and also Spanish guests, which is totally fine, but these were the noisy and drunk ones. Supernoisy area. Stay away if you don’t enjoy falling asleep to the false tones of karaoke.

Lifts need sorting Food is mediocre.

Lifts need sorting Food is mediocre.

The hotel was good but the room service was awful and they only folded our sheet and didn’t even sweep the floor or exchanged our coffee cup that was dirty! Other than than it’s a great location and receptions are friendly

The hotel was good but the room service was awful and they only folded our sheet and didn’t even sweep the floor or exchanged our coffee cup that was dirty! Other than than it’s a great location and receptions are friendly