Staff were great. We found value for the little amount of money we spent.

Staff were great. We found value for the little amount of money we spent.

I am a travel agency employee and travel worldwide to many countries. I have experienced many different hotels and their service. We travel agencies check on behalf of the organizers and also recommend the hotels. When I arrived I had been up for 36 hours and just wanted to take a shower, I was told upon arrival that the suitcases were next to me and I had to pay the bill for the room first. I gave the gentleman my credit card, but was annoyed because I had never in my life had to pay the bill immediately upon arrival. Only a few days later or at the end was actually normal. Since my credit card is secured with my bank and I receive a code on my cell phone to activate the amount, it didn't work because my cell phone couldn't yet connect to the Italian network. The gentleman didn't understand me because I didn't speak Italian and he didn't speak English well. Normally you also enter your ID number, but he tried about 6 times. I gave him my bank card, which is valid throughout Europe, but no, it is not accepted. He kept trying the credit card. I just thought the card would be blocked immediately. A colleague then told him that the bank card would also work. After the debit I was allowed to enter the room. I was extremely angry because I had never experienced anything like this before. Doesn't make a good impression either. The room was cleaned every day, but every now and then they forgot to leave me shower towels. I then got it at reception. The two toilet paper rolls were jus

I am a travel agency employee and travel worldwide to many countries. I have experienced many different hotels and their service. We travel agencies check on behalf of the organizers and also recommend the hotels. When I arrived I had been up for 36 hours and just wanted to take a shower, I was told upon arrival that the suitcases were next to me and I had to pay the bill for the room first. I gave the gentleman my credit card, but was annoyed because I had never in my life had to pay the bill immediately upon arrival. Only a few days later or at the end was actually normal. Since my credit card is secured with my bank and I receive a code on my cell phone to activate the amount, it didn't work because my cell phone couldn't yet connect to the Italian network. The gentleman didn't understand me because I didn't speak Italian and he didn't speak English well. Normally you also enter your ID number, but he tried about 6 times. I gave him my bank card, which is valid throughout Europe, but no, it is not accepted. He kept trying the credit card. I just thought the card would be blocked immediately. A colleague then told him that the bank card would also work. After the debit I was allowed to enter the room. I was extremely angry because I had never experienced anything like this before. Doesn't make a good impression either. The room was cleaned every day, but every now and then they forgot to leave me shower towels. I then got it at reception. The two toilet paper rolls were jus

We arrived at the hotel, the parking area outside had cracked pots lying about. Upon entering the reception area it was clean and fairly modern, misleading us to believe that our room would mirror this. We were given the key, then first red flag should have been the lift area, literally writing on the wall. Tiny and again dated. 2nd floor apartment, we entered, it was noisy and very dated. Metal ceiling panels with the air conditioner right above it. Noise was unbearable. Bathroom, cracked sink and shower curtain that obviously liked the feel of skin! Waant rhe cleanest curtain either. The hairdryer wouldn't even blow a cobweb never mind your hair! The shower leaked. Bedroom, two twin beds one sheet one pillow. We had to request extra linen and pillows. An old tv wall mount for the larger 1980's style tv with a tiny flat screen plonked on top, which was so high picture wasn't worth having. Not enough plugs, no kettle or cups, the facilities were shocking. The shutter on balcony kept falling down with a heavy thud. Balcony, no furniture to sit on. Not as described regarding hotel offering. No pool music, no atmosphere, no pool bar despite being mentioned, you had to get dressed and walk back up stairs to go to the cafe section in hotel. If you were lucky enough to find a member of staff to serve you. No pool bbqs at all. The pool was dirty. The blue tiles in pool taking on a lovely beige colour and the pool wasn't once netted and debris removed.

We arrived at the hotel, the parking area outside had cracked pots lying about. Upon entering the reception area it was clean and fairly modern, misleading us to believe that our room would mirror this. We were given the key, then first red flag should have been the lift area, literally writing on the wall. Tiny and again dated. 2nd floor apartment, we entered, it was noisy and very dated. Metal ceiling panels with the air conditioner right above it. Noise was unbearable. Bathroom, cracked sink and shower curtain that obviously liked the feel of skin! Waant rhe cleanest curtain either. The hairdryer wouldn't even blow a cobweb never mind your hair! The shower leaked. Bedroom, two twin beds one sheet one pillow. We had to request extra linen and pillows. An old tv wall mount for the larger 1980's style tv with a tiny flat screen plonked on top, which was so high picture wasn't worth having. Not enough plugs, no kettle or cups, the facilities were shocking. The shutter on balcony kept falling down with a heavy thud. Balcony, no furniture to sit on. Not as described regarding hotel offering. No pool music, no atmosphere, no pool bar despite being mentioned, you had to get dressed and walk back up stairs to go to the cafe section in hotel. If you were lucky enough to find a member of staff to serve you. No pool bbqs at all. The pool was dirty. The blue tiles in pool taking on a lovely beige colour and the pool wasn't once netted and debris removed.

Nice staff，not good facility.

Really run down property. Got completely sunk by the photos online. Aircon only works- really badly at night. Not much to do in the area and only 3 restaurant's to choose from. Can’t say I will ever choose to return