Would dedinately recommend

Found Hotel next to Charleroi airport very convenient for business. The staff were very pleasant and welcoming in reception, bar & restaurant. Room was very clean and we’ll equipped.

Found Hotel next to Charleroi airport very convenient for business. The staff were very pleasant and welcoming in reception, bar & restaurant. Room was very clean and we’ll equipped.

It was a disastrous booking.. checked in ok.. staff friendly. Room was ok.. nothing special. Dinner was disgraceful., the manager placed us at the table but didn’t have the courtesy to tell us that there was a problem in the kitchen. We waited for 1 hour and 45 minutes for 2 courses.. the tapas starter was good but my main course was atrocious.. my tuna was badly cooked, no flavour and a sauce that was hot at one side and cold on the other… obviously it was microwaved.. my partners Cod was tasteless.. I complained in a friendly manner but no gesture was made.. I stay in hotels approximately 100 nights per year.. it’s very rare that I have service as bad as this.. and to make matters worse the next morning I took what I thought was a hotel courtesy bus to the airport.. it was a taxi with a fixed price of 25€ for a 6 minute ride.. this is an absolute ripoff.. this visit is best forgotten.. thankfully there are other options

It was a disastrous booking.. checked in ok.. staff friendly. Room was ok.. nothing special. Dinner was disgraceful., the manager placed us at the table but didn’t have the courtesy to tell us that there was a problem in the kitchen. We waited for 1 hour and 45 minutes for 2 courses.. the tapas starter was good but my main course was atrocious.. my tuna was badly cooked, no flavour and a sauce that was hot at one side and cold on the other… obviously it was microwaved.. my partners Cod was tasteless.. I complained in a friendly manner but no gesture was made.. I stay in hotels approximately 100 nights per year.. it’s very rare that I have service as bad as this.. and to make matters worse the next morning I took what I thought was a hotel courtesy bus to the airport.. it was a taxi with a fixed price of 25€ for a 6 minute ride.. this is an absolute ripoff.. this visit is best forgotten.. thankfully there are other options

I was under the impression that the hotel was within walking distance from the airport, however, it was an expensive cab drive away.

I was under the impression that the hotel was within walking distance from the airport, however, it was an expensive cab drive away.

Very noisy guests at this hotel. It’s close to a supermarket where you can buy local produce.

Very noisy guests at this hotel. It’s close to a supermarket where you can buy local produce.

Great hotel for short stays and if you have a car. The food is pricy but delicious. The perfume sprays in the hallways need to be calibrated down, the odour is pleasant but too dense.

Great hotel for short stays and if you have a car. The food is pricy but delicious. The perfume sprays in the hallways need to be calibrated down, the odour is pleasant but too dense.

+cleaness, calm, confort - air quality, air was dry and qoke me up several time to drink water. Better to have a kettle so can use my own tea bags. Not a fan of the coffee machine. There is a tablet but was not working, so not sure the purpose of it. Otherwise, I had a great stay... good

+cleaness, calm, confort - air quality, air was dry and qoke me up several time to drink water. Better to have a kettle so can use my own tea bags. Not a fan of the coffee machine. There is a tablet but was not working, so not sure the purpose of it. Otherwise, I had a great stay... good

Excellent stay for the airport. Fantastic bar and restaurant

Excellent stay for the airport. Fantastic bar and restaurant

Very nice hotel

Very nice hotel

Taxi connection to the airport is a scam. Young guys at the reception were really great, can't say the same for the older.

Taxi connection to the airport is a scam. Young guys at the reception were really great, can't say the same for the older.

Very nice property with splendid brasserie and lounge bar outside. Staff is very helpful without having the feeling that it is “forced behaviour”. Very clean and contemporary hotel. 1 remark : the sink of my bathroom was not cleaned upon arrival, all the rest was perfectly ok so I assume it was just forgotten but at least something to be checked by the floor cleaning supervisor… But again… overall it was a great experience 👍

Very nice property with splendid brasserie and lounge bar outside. Staff is very helpful without having the feeling that it is “forced behaviour”. Very clean and contemporary hotel. 1 remark : the sink of my bathroom was not cleaned upon arrival, all the rest was perfectly ok so I assume it was just forgotten but at least something to be checked by the floor cleaning supervisor… But again… overall it was a great experience 👍

Vending machines were empty. The first half of the hotel is quite nice. The back half, where we stayed, is a bit tired and out of date.

Vending machines were empty. The first half of the hotel is quite nice. The back half, where we stayed, is a bit tired and out of date.

Hotel claims to have shuttle to and from the airport. They don't, they use a ver bad taxi company. I called the hotel to pick us up at 11:15 pm and didn't show up until 12:35 am. They refused to reimburse me if I took another taxi. So, to apace us, they gave breakfast, which we normally don't eat. No discounts for the room nor return to airport. I would not recommend them.

Hotel claims to have shuttle to and from the airport. They don't, they use a ver bad taxi company. I called the hotel to pick us up at 11:15 pm and didn't show up until 12:35 am. They refused to reimburse me if I took another taxi. So, to apace us, they gave breakfast, which we normally don't eat. No discounts for the room nor return to airport. I would not recommend them.

Excellent customer service. Always prompt to assist you in your needs.

Excellent customer service. Always prompt to assist you in your needs.

Amazing place , friendly helpful staff , wonderful food and exquisite room

Amazing place , friendly helpful staff , wonderful food and exquisite room

Practical location friendly staff great buffet breakfast

Practical location friendly staff great buffet breakfast

We'll start with the highs: Probably the best shower I've had. Took a little while to warm up, but had really good pressure and felt really nice. You could use both the shower and the handheld shower at the same time. The is no grips on the floor of the shower so it becomes slippy with soap. If I'd have been travelling with my wife then the separate toilet and bathroom is a good feature. The room I booked was spacious. Lots of pillows on the bed and a good area to work. A few of the TV channels didn't work, but as the TV is a smart TV then I just used the YouTube app. Live entertainment in the restaurant was good and they played a wide range of music. The lows: Probably the worst meal of my trip. Nothing really suited my preference from the starters menu so I ended up ordering Nachos. They should have called it chips and salsa as thats all it came with. Very plain and unappealing. Only ended up eating 1/5 of them. I then ordered ribs as again nothing took May fancy. Burgered and beefed out from my trip. Some chicken would have been nice, settled on Ribs. When they arrived they were so dry. The portion size was good though. Chips and salad was nice. Didn't get any real attention from the waiting staff to ensure the food was OK. I saw burgers going past that looked like they could have been a better choice. Booked the transfer service from he front desk as I needed to get to Charleroi airport for my flight in the mo