Great stay. Hotel is well located, short walk to Old Town, to the beaches, ferry terminal. Airport is a short bus ride away with the bus stop right outside the hotel. Room brilliant, huge comfy bed, huge bathroom with separate bath and shower. We had a view of the harbour. Breakfast is really good, lots of choices. Bar on 30th floor is worth a visit, great views . Spa is a lovely place to relax. All staff very friendly and helpful.

Aircon littlebit noisy our room. Breakfast good. Maybe not 5star hotel but still good hotel.

Aircon littlebit noisy our room. Breakfast good. Maybe not 5star hotel but still good hotel.

Det var helt ok

Det var helt ok

Awesome hotel for any special occasion/business usage. We had anniversary here and the reception offered a special cake and some message card. Sauna/gym are well maintained. I highly recommend this hotel for all the visitors.

Awesome hotel for any special occasion/business usage. We had anniversary here and the reception offered a special cake and some message card. Sauna/gym are well maintained. I highly recommend this hotel for all the visitors.

Amazing stay, great value for money as the room was huge and very comfortable with all the amenities we could wish for - hairdryer, big shower, shampoo/conditioner/shower gel/lotion, a big TV. Views over the city spectacular. Very clean, very quiet and staff friendly and welcoming. We will certainly be back.

Nice modern hotel. Breakfast was ok.

I’d like to send special thanks for the personnel at the breakfast room - such lovely people. Thank you for making my day!

I’d like to send special thanks for the personnel at the breakfast room - such lovely people. Thank you for making my day!

Nice clean hotel with very good and friendly personel!

Nice clean hotel with very good and friendly personel!

The hotel was a real disappointment and did not meet the 5-star standard. The service was poor, the room was small, and the furniture was dirty (even though we paid close to 100 euros for an upgrade to an executive room), and the breakfast was very weak compared to its price and other 5-star hotels in Tallinn. I don't understand what we paid for in the executive room - the room was as small as a standard room, and it was difficult to get through the door with a suitcase. The hotel also no longer has an executive lounge. Access to the spa was included in our reservation, but when we went to the spa, we were told at the desk that it wasn't included, and we had to start digging out our reservations while others were waiting. We also had an accident during our visit; we spilled minibar red wine on a chair and immediately went to the reception to honestly tell about the incident. We were very sorry, and the spilled wine ruined our evening. However, we expected a more humane reception from a 5-star hotel, such as "no worries, mistakes happen, we'll sort this out," but instead, we got eye-rolling, sighing, talking to each other in Estonian about how much this would cost (which we understood well enough since we visit Tallinn often) from male employees in the reception. The views are great, and the location is good, but the experience is far from 5-star.

The hotel was a real disappointment and did not meet the 5-star standard. The service was poor, the room was small, and the furniture was dirty (even though we paid close to 100 euros for an upgrade to an executive room), and the breakfast was very weak compared to its price and other 5-star hotels in Tallinn. I don't understand what we paid for in the executive room - the room was as small as a standard room, and it was difficult to get through the door with a suitcase. The hotel also no longer has an executive lounge. Access to the spa was included in our reservation, but when we went to the spa, we were told at the desk that it wasn't included, and we had to start digging out our reservations while others were waiting. We also had an accident during our visit; we spilled minibar red wine on a chair and immediately went to the reception to honestly tell about the incident. We were very sorry, and the spilled wine ruined our evening. However, we expected a more humane reception from a 5-star hotel, such as "no worries, mistakes happen, we'll sort this out," but instead, we got eye-rolling, sighing, talking to each other in Estonian about how much this would cost (which we understood well enough since we visit Tallinn often) from male employees in the reception. The views are great, and the location is good, but the experience is far from 5-star.

Very high level of service, friendly and professional staff, clean, specious rooms with great view…

Very high level of service, friendly and professional staff, clean, specious rooms with great view…

The hotel was ok but I found no marks of luxury. When arriving to the hotel I was hoping to get the room (about 2.15) but no, instead we were adviced to go to the town as long as possible. The room was for disabled in the mid floor, the sight to the worst direction possible. The ”spa” was joke, with 2 saunas and swimming pool.

The hotel was ok but I found no marks of luxury. When arriving to the hotel I was hoping to get the room (about 2.15) but no, instead we were adviced to go to the town as long as possible. The room was for disabled in the mid floor, the sight to the worst direction possible. The ”spa” was joke, with 2 saunas and swimming pool.

I stayed at the Swissotel for almost one month All The staff from reception when i arrived to the end were fabulous. All staff in the breakfast floor 8 again I knew their names they knew I liked a strong coffee on the mornings. 😊always always friendly and all in my opinion made my stay even more joyful. Staff in the spa room also helpful friendly each time I visited this floor 11 Thankyou for creating a wonderful atmosphere to enjoy Tallin Estonia

I stayed at the Swissotel for almost one month All The staff from reception when i arrived to the end were fabulous. All staff in the breakfast floor 8 again I knew their names they knew I liked a strong coffee on the mornings. 😊always always friendly and all in my opinion made my stay even more joyful. Staff in the spa room also helpful friendly each time I visited this floor 11 Thankyou for creating a wonderful atmosphere to enjoy Tallin Estonia

After a lot of travelling and too many hotels over the last month it was wonderful to land in the Swissotel and have such a beautiful room and service. Parking was much easier than expected.

After a lot of travelling and too many hotels over the last month it was wonderful to land in the Swissotel and have such a beautiful room and service. Parking was much easier than expected.

The pool & Spa was great.

The pool & Spa was great.

Hotel was worthing the money. Good breakfast, very nice staff.

Hotel was worthing the money. Good breakfast, very nice staff.

Beautiful hotel. Although I don't think service was worth it for a 5 star hotel. The check in was really slow and the ac didn't work in the room so had to change the room. I said about the ac to the receptionist before going out for a meal and she said she will go check it. When we came back different people were at the reception and they didnt know if someone had been up to our room or not. So went back to the room to see if the ac has started working but it didnt so went back down to the reception and they said they will change our room. Went back up to get our stuff and then back down where they didnt even set the room ready for us. So had to wait again for it all to be sorted when it could've been done while we are getting our luggage. Usually situations like this we've got a key for the new room and been able to move there without taking keys and running up and down to the reception and waiting round. No compensation for anything and such a poor service. Better service in a 4 star hotel so not gonna go back again.

Beautiful hotel. Although I don't think service was worth it for a 5 star hotel. The check in was really slow and the ac didn't work in the room so had to change the room. I said about the ac to the receptionist before going out for a meal and she said she will go check it. When we came back different people were at the reception and they didnt know if someone had been up to our room or not. So went back to the room to see if the ac has started working but it didnt so went back down to the reception and they said they will change our room. Went back up to get our stuff and then back down where they didnt even set the room ready for us. So had to wait again for it all to be sorted when it could've been done while we are getting our luggage. Usually situations like this we've got a key for the new room and been able to move there without taking keys and running up and down to the reception and waiting round. No compensation for anything and such a poor service. Better service in a 4 star hotel so not gonna go back again.

Close to the airport which was convenient which was good, the negatives were that there was white marks on the bathroom floor and a constant terrible smell of drainage when having a shower which was unpleasant.

Close to the airport which was convenient which was good, the negatives were that there was white marks on the bathroom floor and a constant terrible smell of drainage when having a shower which was unpleasant.

Excellent property, good value for the price.