Supposed to get welcome drink and sparkling wine but did not. Also did not get room upgrade. We arrived quite late at night due to bad weather delays we so thought that we maybe would get it from receptionist next morning but did not. View is amazing and makes everything else worth it. We were in a Senior Suite with bed in the loft. Banged our heads on the ceiling several times and I am only 1.6m tall. Jacuzzi was in a sheltered and private spot so much better than other rooms where it was exposed to everyone walking past. Balcony also not overlooked by others. So quite happy with the room anyway. Jacuzzi temperature couldn’t be adjusted higher. Stuck at 32 degrees. Room got quite warm despite adjusting the air con lower and we didn’t sleep well the second night. Finally got up to open the windows to let in some cool air. Rental car company recommended by hotel ended up with some hidden charges. Would have been cheaper booking through Expedia.

Supposed to get welcome drink and sparkling wine but did not. Also did not get room upgrade. We arrived quite late at night due to bad weather delays we so thought that we maybe would get it from receptionist next morning but did not. View is amazing and makes everything else worth it. We were in a Senior Suite with bed in the loft. Banged our heads on the ceiling several times and I am only 1.6m tall. Jacuzzi was in a sheltered and private spot so much better than other rooms where it was exposed to everyone walking past. Balcony also not overlooked by others. So quite happy with the room anyway. Jacuzzi temperature couldn’t be adjusted higher. Stuck at 32 degrees. Room got quite warm despite adjusting the air con lower and we didn’t sleep well the second night. Finally got up to open the windows to let in some cool air. Rental car company recommended by hotel ended up with some hidden charges. Would have been cheaper booking through Expedia.

We stayed 3 nights at this property and were impressed with level of care and concern shown. The staff were very friendly and very responsive to any concerns we had. The property was very accessible to downtown and many popular viewing spots. Although we visited when much of Santorini was closed, we noticed many attractions very close to the property. Great experience overall.

We stayed 3 nights at this property and were impressed with level of care and concern shown. The staff were very friendly and very responsive to any concerns we had. The property was very accessible to downtown and many popular viewing spots. Although we visited when much of Santorini was closed, we noticed many attractions very close to the property. Great experience overall.

Cost and amazing with astonishing views cave room. 5mins walk to the blue Dome. Enjoy our stay here in late December.

Cost and amazing with astonishing views cave room. 5mins walk to the blue Dome. Enjoy our stay here in late December.

Love the staff, the island, food and culture. Had tge best 40th birthday celebrations. Thank you for making my stay wonderful. I will return again.

Love the staff, the island, food and culture. Had tge best 40th birthday celebrations. Thank you for making my stay wonderful. I will return again.

We had a wonderful stay at the senior suite. Everything is just perfect. The balcony has the best ocean view, amazing sunset watching spot at your own private balcony. Our private hot tub is tucked away from the balcony. You can still enjoy the ocean view, but no one can see you. The mattress is super amazing. Water pressure is great. And you have a great breakfast menu to choose from daily, plus they deliver the breakfast to your room. The hotel is in the centre of Fira, but you don’t hear any noise. It’s a quiet oasis in the middle of shopping paradise. If you rent a car, you can park it right across the street. Super convenient. The staffs are all super friendly and helpful. We can’t thank them enough for making our vacation extra wonderful!

We had a wonderful stay at the senior suite. Everything is just perfect. The balcony has the best ocean view, amazing sunset watching spot at your own private balcony. Our private hot tub is tucked away from the balcony. You can still enjoy the ocean view, but no one can see you. The mattress is super amazing. Water pressure is great. And you have a great breakfast menu to choose from daily, plus they deliver the breakfast to your room. The hotel is in the centre of Fira, but you don’t hear any noise. It’s a quiet oasis in the middle of shopping paradise. If you rent a car, you can park it right across the street. Super convenient. The staffs are all super friendly and helpful. We can’t thank them enough for making our vacation extra wonderful!

Amazing!! This hotel was close enough to the shopping/restaurant/bar areas yet far enough away for relaxation. Kostas and his entire team at Nefeles made it very welcoming, and went way above our needs. The daily breakfast was delicious and the staff assisted with tips on restaurants/shopping. Booked a few of our excursions, airport transfers, and restaurant reservations. It was an amazing stay and would recommend to anyone visiting Santorini. Check out the views/pics.

Amazing!! This hotel was close enough to the shopping/restaurant/bar areas yet far enough away for relaxation. Kostas and his entire team at Nefeles made it very welcoming, and went way above our needs. The daily breakfast was delicious and the staff assisted with tips on restaurants/shopping. Booked a few of our excursions, airport transfers, and restaurant reservations. It was an amazing stay and would recommend to anyone visiting Santorini. Check out the views/pics.

Amazing view with a private jacuzzi was fantastic. The staff were very friendly and attentive. The room was spectacular with great views from balcony, bedroom and bathroom. The breakfast was amazing and the hotel is located in the main town of Fira close to alot of restaurants , bars and shops walking distance. Even though overall it was very clean but I believe they can do slightly better in the cleanliness of the rooms.

Amazing view with a private jacuzzi was fantastic. The staff were very friendly and attentive. The room was spectacular with great views from balcony, bedroom and bathroom. The breakfast was amazing and the hotel is located in the main town of Fira close to alot of restaurants , bars and shops walking distance. Even though overall it was very clean but I believe they can do slightly better in the cleanliness of the rooms.

Would stay here again very friendly staff great location, couldn’t of asked for a better view

Would stay here again very friendly staff great location, couldn’t of asked for a better view

Off to a rough start with this property upon arrival had to wait over an hour at ferry port for taxi sent by hotel. Taxi didn’t have AC so ride to hotel was difficult. Room when arrived was very small (cave river jetted tub caldera view) literally hit head on Ceiling several times. Private pool overlooks building immediately in front and restaurant patrons directly ahead- not great and no privacy. Upon speaking with Kostas at reception we were provided the option of upgrading to a suite on the top floor for an upcharge the next day. Happily paid the upcharge to move to a beautiful huge suite with private balcony and pool. Very happy with this option despite the increase in price BUT when i was packing to leave the very next day i noticed that a pair of my diamond earrings went missing from the room. The earrings were stored in box and the box was there but the earrings were not. Would have given a great rating based on service provided by Kostas if property didn’t go missing from room. PROS: close to restaurants/bars/shops reception was very helpful and Kostas always did his best to accommodate for transportation/recommendations. CONS: no peace of mind in room with things being stolen. Taxis are expensive. Long walk upstairs to the rooms since on the cliff. Would have returned if not for theft.

Off to a rough start with this property upon arrival had to wait over an hour at ferry port for taxi sent by hotel. Taxi didn’t have AC so ride to hotel was difficult. Room when arrived was very small (cave river jetted tub caldera view) literally hit head on Ceiling several times. Private pool overlooks building immediately in front and restaurant patrons directly ahead- not great and no privacy. Upon speaking with Kostas at reception we were provided the option of upgrading to a suite on the top floor for an upcharge the next day. Happily paid the upcharge to move to a beautiful huge suite with private balcony and pool. Very happy with this option despite the increase in price BUT when i was packing to leave the very next day i noticed that a pair of my diamond earrings went missing from the room. The earrings were stored in box and the box was there but the earrings were not. Would have given a great rating based on service provided by Kostas if property didn’t go missing from room. PROS: close to restaurants/bars/shops reception was very helpful and Kostas always did his best to accommodate for transportation/recommendations. CONS: no peace of mind in room with things being stolen. Taxis are expensive. Long walk upstairs to the rooms since on the cliff. Would have returned if not for theft.

Absolutely fantastic stay! We stayed in room 7 - the images do not do these rooms justice. Excellent location right in the heart of town near restaurants and shops but without the noise and hustle of all the nightclubs and bars. Rooms were very tidy and clean. Air conditioning and daily housekeeping made the space very comfortable. Kosta and the other young gentleman who took care of us were extremely helpful and assisted with dining recommendations and reservations, beach and sightseeing recommendations, porter service, daily breakfasts, spa bookings and more. We felt very well looked after and thoroughly enjoyed our stay. Would stay again!

Absolutely fantastic stay! We stayed in room 7 - the images do not do these rooms justice. Excellent location right in the heart of town near restaurants and shops but without the noise and hustle of all the nightclubs and bars. Rooms were very tidy and clean. Air conditioning and daily housekeeping made the space very comfortable. Kosta and the other young gentleman who took care of us were extremely helpful and assisted with dining recommendations and reservations, beach and sightseeing recommendations, porter service, daily breakfasts, spa bookings and more. We felt very well looked after and thoroughly enjoyed our stay. Would stay again!

Kostas and the entire staff are very helpful and professional. They work very hard to make every visitors stay extra special. I would recommend Nefeles to everyone i know personally.

Kostas and the entire staff are very helpful and professional. They work very hard to make every visitors stay extra special. I would recommend Nefeles to everyone i know personally.

Cave style rooms with a private hot tub and river pool. Sunset views of the caldera. Breakfast was served in our room. Very friendly staff and helped with arranging our transfers and tours. Fira was a great location since we went in April. For the summer months it would be preferable to stay in Oia or Imerovigli.

Cave style rooms with a private hot tub and river pool. Sunset views of the caldera. Breakfast was served in our room. Very friendly staff and helped with arranging our transfers and tours. Fira was a great location since we went in April. For the summer months it would be preferable to stay in Oia or Imerovigli.

Our stay exceeded our already high expectations! The room was beautiful with break taking views. The entire staff went above and beyond. Daily breakfast is customizable, delicious, and provided to your balcony. Location is right in the heart of Fira so walking distances to shops, restaurants, etc. Yet it’s off a secluded path allowing quiet and peacefulness during your stay. Although the hot tub is more warm than hot but still enjoyable with the great view. Highly recommend and hope to be back soon!

The staff was very friendly and helpful. The room was beautiful and the location was perfect.

View was unbelievable and the staff were amazing and made us feel very welcomed. The hotel however felt grubby in areas. The hot tub area was dusty and had grease stains on the glass. The mirrors seemed like they are never cleaned. Drains were very smelly. This hotel has so much potential to be spectacular.

View was unbelievable and the staff were amazing and made us feel very welcomed. The hotel however felt grubby in areas. The hot tub area was dusty and had grease stains on the glass. The mirrors seemed like they are never cleaned. Drains were very smelly. This hotel has so much potential to be spectacular.

We had the best time at this hotel. Maria, Costas, and the rest of the team were amazing. They helped us with everything from arranging transportation to the hotel, to carrying our bags, to booking restaurants and cruises. We absolutely had the best time!

We had the best time at this hotel. Maria, Costas, and the rest of the team were amazing. They helped us with everything from arranging transportation to the hotel, to carrying our bags, to booking restaurants and cruises. We absolutely had the best time!

Maria was amazing!! Always check with her before reserving anything on the island. She won’t steer you wrong. Breakfast on the balcony overlooking the caldera is beautiful. Staff were very attentive and rooms were clean. Centrally located in Thira so a short walk is all you need for all the good spots. Wear comfortable sneakers as there are ALOT of steps. I have no choice but to stay there again as I ‘pinky promised’ Maria we would come back!!

Had an amazing stay. Beautiful location, with amazing views. Maria the receptionist has to be the one on the island. Gave us an upgrade & organised our holiday. Told us all the best restaurants & made all our bookings.