Price of room vs room and comfort - horrible. Pillows were so flat and uncomfortable, bed you could hear something pop when I sat on it and I only weigh 150. The room and bathroom is in great need of updating. Warped cabinet where the microwave and tv is. Bathroom, we only had two hand towels and no wash cloths. As we have been having to stay in hotels some, I see huge price increases on the weekend and the quality extremely low and not matching up with what we have to pay. We were not pleased with this stay.

Price of room vs room and comfort - horrible. Pillows were so flat and uncomfortable, bed you could hear something pop when I sat on it and I only weigh 150. The room and bathroom is in great need of updating. Warped cabinet where the microwave and tv is. Bathroom, we only had two hand towels and no wash cloths. As we have been having to stay in hotels some, I see huge price increases on the weekend and the quality extremely low and not matching up with what we have to pay. We were not pleased with this stay.

Also saw two roaches crawling on the floor while I was trying to enjoy the jacuzzi in the room. I literally watched one crawl into my shoe on the ground.

Also saw two roaches crawling on the floor while I was trying to enjoy the jacuzzi in the room. I literally watched one crawl into my shoe on the ground.

Breakfast was really good! Staff was super friendly! The room was very moist which was weird and the shower would creek every time you would move or step in/out. Bed was comfy!

Breakfast was really good! Staff was super friendly! The room was very moist which was weird and the shower would creek every time you would move or step in/out. Bed was comfy!

First and foremost, this was a complete nightmare as of a month later I’m still being charged for the third time fir our one night stay. Original room was booked through Expedia. It was supposed to be a double king-size when we went to check in those rooms are not available in person. Therefore they didn’t know what they were going to do so they had to put me in two separate rooms which we did not need we just needed one room with two beds, they charged me three different times at Hampton aside from being charged through Expedia. After being told that they didn’t have any rooms with two beds in them each, we ended up with two rooms with two beds each so went back down and was like do not need us. Please refund would not refund even though we had not even checked into the second room yet All in all will never stay here ever again.

Whirlpool was down, pool water was dirty (and ice-cold). Had to switch rooms because the key receptacle on the door was dead and there wasn't maintenance available to change out batteries.

Whirlpool was down, pool water was dirty (and ice-cold). Had to switch rooms because the key receptacle on the door was dead and there wasn't maintenance available to change out batteries.

Staff was very friendly. They didn't have hardly any snack/food or drink options which was a disappointment. The door leading outside in the pool area was broken. But overall, excellent stay.

Staff was very friendly. They didn't have hardly any snack/food or drink options which was a disappointment. The door leading outside in the pool area was broken. But overall, excellent stay.

The hotel is well maintained. No problem with service. Location appeared clean. Was surprised with hotel appearing clean that when I stepped out of shower there was a large cockroach on the bathroom floor. Overall nice place but may have a bug problem that needs to be addressed.

My family and I had a great experience staying at this Hampton location.

My family and I had a great experience staying at this Hampton location.

The hotel is well maintained. No problem with service. Location appeared clean. Was surprised with hotel appearing clean that when I stepped out of shower there was a large cockroach on the bathroom floor. Overall nice place but may have a bug problem that needs to be addressed.

Nice room with a great size hot tub in the room.

Nice room with a great size hot tub in the room.

Room was not available when we got there. In fact the room hotels.com had down didn’t even exist.

Room was not available when we got there. In fact the room hotels.com had down didn’t even exist.

Very pleasant stay!

Very pleasant stay!

Room smelled funny. But everyone was really nice and helpful. Bed was comfortable.

Room smelled funny. But everyone was really nice and helpful. Bed was comfortable.

Hotel is fine. Heb market close for snacks. Overall nice place.

Hotel is fine. Heb market close for snacks. Overall nice place.

The room was adequate, but there were some odd smells and some stains on the ceiling.

The room was adequate, but there were some odd smells and some stains on the ceiling.

Great all around service!

Great all around service!

Opening the curtains the first morning after my first nights stay to find that my comforter was absolutely fitly so bad that I got nausea, I went to front desk they sent house keeping yet did not seem to concerned so I called on Monday following my trip to talk to the manager and after 3 phone calls and 2 emails and almost 2 weeks past my stay with them they still have done nothing to accommodate me, at the least I was asking for a discount for the night that was a night mare of extremely dirty bedding that I had slept on unaware till the morning light afterwards....I stayed 3 nights and only asked for a discount for night 1 and was told they probably could not do anything since I booked 3rd party... WHAT???? Now with all the time wasted and no response I was forced to make this public and asking for a REFUND NOW!!! The bedding folks was horrifying I will always turn on lights from now on the first nights stay to check the under half of the comforter etc....it had not been changed or cleaned in a long time....this was unacceptable but what is worse is they are doing nothing to keep me as a customer!!!!! This is ridiculous!!!

Opening the curtains the first morning after my first nights stay to find that my comforter was absolutely fitly so bad that I got nausea, I went to front desk they sent house keeping yet did not seem to concerned so I called on Monday following my trip to talk to the manager and after 3 phone calls and 2 emails and almost 2 weeks past my stay with them they still have done nothing to accommodate me, at the least I was asking for a discount for the night that was a night mare of extremely dirty bedding that I had slept on unaware till the morning light afterwards....I stayed 3 nights and only asked for a discount for night 1 and was told they probably could not do anything since I booked 3rd party... WHAT???? Now with all the time wasted and no response I was forced to make this public and asking for a REFUND NOW!!! The bedding folks was horrifying I will always turn on lights from now on the first nights stay to check the under half of the comforter etc....it had not been changed or cleaned in a long time....this was unacceptable but what is worse is they are doing nothing to keep me as a customer!!!!! This is ridiculous!!!

Great experience.