Nice hotel

Nice hotel

Very sweet and serviceminded staff in the reception and breakfast entrance

Very sweet and serviceminded staff in the reception and breakfast entrance

One of the friendliest and helpful front desk staffs! Early check in accommodations were made. A terrific breakfast was available at 0400 AM! The proximity of the mall, sauna/water park was perfect, allowing for a restful 20 hour layover!

One of the friendliest and helpful front desk staffs! Early check in accommodations were made. A terrific breakfast was available at 0400 AM! The proximity of the mall, sauna/water park was perfect, allowing for a restful 20 hour layover!

First surprise was that the Airport shuttle bus is not in offered anymore. There is no gym or sauna you have to buy it extra and the shock was when if you want to taka piece of fruit with you from breakfast you have to pay 1 Euro and if you want to make a sandwich and take it with you then they want 5 euro from you. Not staying there again.

First surprise was that the Airport shuttle bus is not in offered anymore. There is no gym or sauna you have to buy it extra and the shock was when if you want to taka piece of fruit with you from breakfast you have to pay 1 Euro and if you want to make a sandwich and take it with you then they want 5 euro from you. Not staying there again.

Good location near to airport and business center, located to Jumbo mall easy to pick something in the evening post work , 15-18 min to Market square and city center for quick sightseeing etc.

Good location near to airport and business center, located to Jumbo mall easy to pick something in the evening post work , 15-18 min to Market square and city center for quick sightseeing etc.

Near to airport. 10 min on bus. Direct access to shopping centre Jumba. SPA center.

Near to airport. 10 min on bus. Direct access to shopping centre Jumba. SPA center.

It was impossible to find reception. Finally we found it (there was a couple with same problem), we had to take a number which we released in couple of minutes. No signs about arrangement anywhere. To get a free paring we had to insert cars reg,nro to self check in desk but the computer didnt work. Reception was annoyed when I went back and asked about it... Wouldnt stay never again!

It was impossible to find reception. Finally we found it (there was a couple with same problem), we had to take a number which we released in couple of minutes. No signs about arrangement anywhere. To get a free paring we had to insert cars reg,nro to self check in desk but the computer didnt work. Reception was annoyed when I went back and asked about it... Wouldnt stay never again!

Very convenient and quiet

Very convenient and quiet

Very nice hotel

Very nice hotel

I had to change rooms twice because there was no Wi-Fi but staff were super friendly.

I had to change rooms twice because there was no Wi-Fi but staff were super friendly.

Very slow check in. Waiting time was 15 mins . Too slow. Everything else was ok.

Very slow check in. Waiting time was 15 mins . Too slow. Everything else was ok.

Stayed here as we had an early morning flight. Approx 3km to airport.

Stayed here as we had an early morning flight. Approx 3km to airport.

This hotel has been my choice several times. It has so many things to do, for all ages in the two connecting malls.

This hotel has been my choice several times. It has so many things to do, for all ages in the two connecting malls.

Horrible check in experience.

Horrible check in experience.

Excellent service of reception for the whole stay. Breakfeast staff also kind and welcoming. Stayed here before but now on newer side I have to say I prefer the older side did not enjoy the walk to other side. First up to 2nd floor then through a corridor and up with another elevator. Room was fresh and comfortable I especially enjoyed the air conditioning, big bed and smart tv I also had a nice view. I found the bathtub to be too high maybe hotel could consider if this is accessible I am average length and I had to jump in. I also didnt like that she shower wall/glass was not movable it meant I had to climb in tub to turn on shower there was also not any practical handle/grip to help oneself get out of tub. The high tub could easily be dangerous if movability is even a bit limited for customer. I love amarillo so I enjoyed the food from there however restaurant got my order wrong both evenings. Curious that there seemed to be not enough staff during midsummer not everyone goes to summer cottage. It also seemed like a waste that entertainment center that is in same building as hotel was closed during the Saturday I imagine many of my fellow guest that had kids would have enjoyed some hours there. The only thing I missed is some kind of outdoor are for guests I now sat and read in the shade of breakfeast restaurant outer area and my view was concrete. Perhaps a roof garden with nice sitting area? I know amarillo has outdoor terrace but it was not open the whole day.

Excellent service of reception for the whole stay. Breakfeast staff also kind and welcoming. Stayed here before but now on newer side I have to say I prefer the older side did not enjoy the walk to other side. First up to 2nd floor then through a corridor and up with another elevator. Room was fresh and comfortable I especially enjoyed the air conditioning, big bed and smart tv I also had a nice view. I found the bathtub to be too high maybe hotel could consider if this is accessible I am average length and I had to jump in. I also didnt like that she shower wall/glass was not movable it meant I had to climb in tub to turn on shower there was also not any practical handle/grip to help oneself get out of tub. The high tub could easily be dangerous if movability is even a bit limited for customer. I love amarillo so I enjoyed the food from there however restaurant got my order wrong both evenings. Curious that there seemed to be not enough staff during midsummer not everyone goes to summer cottage. It also seemed like a waste that entertainment center that is in same building as hotel was closed during the Saturday I imagine many of my fellow guest that had kids would have enjoyed some hours there. The only thing I missed is some kind of outdoor are for guests I now sat and read in the shade of breakfeast restaurant outer area and my view was concrete. Perhaps a roof garden with nice sitting area? I know amarillo has outdoor terrace but it was not open the whole day.

had to request a 2 hour extension on check out, and it was the first time in travelling the world that I had to pay €20 - every other hotel allows it once there is no immediate changeover of room, without charge

had to request a 2 hour extension on check out, and it was the first time in travelling the world that I had to pay €20 - every other hotel allows it once there is no immediate changeover of room, without charge