I enjoyed the location of the hotel. It was very convenient to all the shopping and tons of restaurants. The housekeeper that we met was very friendly and did everything to make sure that we had everything we needed, even though we had to do not disturb Sign on our door each day she was phenomenal, the gentleman who helped us with our bags from the car to our room, extremely helpful and friendly. The person that was there in at the desk that checked us in was the negative factor and the entire day was very flat dry and not very enthusiastic, nor did she smile the entire time she seemed as though we were bothering her , that would be the biggest thing I would change. Also wasn’t at the hotel. It was quite a renovation very desperately needed for that hotel.

Good!

“I had the best experience at the Westin Jersey City! My daughter wanted to be as close to NYC as possible, and this hotel was the perfect choice. From the moment we arrived, the staff was incredibly welcoming and made us feel right at home. The location is fantastic—just a quick hop over to the city, but with the peace and quiet we needed to unwind. The room was clean, spacious, and had a stunning view of the skyline, which my daughter absolutely loved. It was the perfect blend of comfort and convenience. We can’t wait to stay here again on our next visit!”

The faculty was very nice and clean- parking was a bit far. The tub in the room i had which was the junior suite was standard i thought the room had a hot tub- the fire and oak restaurant was really good

The faculty was very nice and clean- parking was a bit far. The tub in the room i had which was the junior suite was standard i thought the room had a hot tub- the fire and oak restaurant was really good

“I had the best experience at the Westin Jersey City! My daughter wanted to be as close to NYC as possible, and this hotel was the perfect choice. From the moment we arrived, the staff was incredibly welcoming and made us feel right at home. The location is fantastic—just a quick hop over to the city, but with the peace and quiet we needed to unwind. The room was clean, spacious, and had a stunning view of the skyline, which my daughter absolutely loved. It was the perfect blend of comfort and convenience. We can’t wait to stay here again on our next visit!”

Amazing!

Amazing!

Property was great but had a horrible checkout experience with a very rude front desk agent name Stephen. He didn’t say hello just asked what I needed. Didn’t respond to a question I asked which I then asked him if everything was ok or if there was a problem. He was one of the rudest I’ve ever encountered.

Property was great but had a horrible checkout experience with a very rude front desk agent name Stephen. He didn’t say hello just asked what I needed. Didn’t respond to a question I asked which I then asked him if everything was ok or if there was a problem. He was one of the rudest I’ve ever encountered.

The front desk staff is very rude and dismissive, but I guest they deal with so many people during the day that maybe they stop caring about costumer service

The front desk staff is very rude and dismissive, but I guest they deal with so many people during the day that maybe they stop caring about costumer service

Convenient location with easy parking

Convenient location with easy parking

wonderful place to stay!

wonderful place to stay!

Loved the quiet

Loved the quiet

Great room

Great room

Ok

Ok

Only thing that could improve would be parking connecting to hotel

Only thing that could improve would be parking connecting to hotel

Great location ,

Great location ,

Amazing location Friendly staff

Amazing location Friendly staff

The facility was clean and the room was nice. The parking garage was not connected to the hotel so it was difficult to bring my things over to the hotel!

Pros - big room, nice bathroom. Pool and gym area are great. Parking easy and much cheaper than in Manhattan or Brooklyn. Close to everything. PATH nearby as well as a short walk to Paulus. Great restaurants on both sides. Had a great view of two fireworks barges from our window. Cons - mattresses need replacing which is unfortunate in a high-end hotel. We paid for a river view hotel which was actually only partial and mostly blocked, not noted on the Expedia rundown. Once there we were told only suites face the river. Unlike other nice hotels we've stayed in, no 24 hour coffee service or water to refill jugs or to just get a glass. There were two plastic bottles left in our room day two, but would have preferred access to fill refillables (tap was ok for the area but not cold). Staff was really busy so hard to get more than a rushed answer.

Pros - big room, nice bathroom. Pool and gym area are great. Parking easy and much cheaper than in Manhattan or Brooklyn. Close to everything. PATH nearby as well as a short walk to Paulus. Great restaurants on both sides. Had a great view of two fireworks barges from our window. Cons - mattresses need replacing which is unfortunate in a high-end hotel. We paid for a river view hotel which was actually only partial and mostly blocked, not noted on the Expedia rundown. Once there we were told only suites face the river. Unlike other nice hotels we've stayed in, no 24 hour coffee service or water to refill jugs or to just get a glass. There were two plastic bottles left in our room day two, but would have preferred access to fill refillables (tap was ok for the area but not cold). Staff was really busy so hard to get more than a rushed answer.

The facility was clean and the room was nice. The parking garage was not connected to the hotel so it was difficult to bring my things over to the hotel!