Good service

The staff was absolutely amazing! The hot water heater went out and one of the managers there drove us over to another place to be able to take a shower as we were there on our honeymoon and had dinner plans. We were told to reach out to Expedia for a refund. I do want to say that the Management staff and Manuel the gentleman who checked us in and out went above and beyond to make things right and help us with everything! Very grateful!

This place is wonderful. The staff was helpful with any questions we had regarding our stay. I would definitely stay here again.

Very nice hotel. Would definitely stay here again!

Nice room, great staff and enjoyed our stay.

Great hotel to stay at if planning a visit to the Kennedy Space Centre that is only a short drive away. Located in a peaceful location and had friendly staff who were willing to assist. Don't be put off from the 3 star rating, was much better than some 4+ star hotels that we have stayed at recently.

Great hotel to stay at if planning a visit to the Kennedy Space Centre that is only a short drive away. Located in a peaceful location and had friendly staff who were willing to assist. Don't be put off from the 3 star rating, was much better than some 4+ star hotels that we have stayed at recently.

The property was well maintained, and the staff was very friendly.

Great Service

The hotel restaurant was close, despite the staff told us it was going to be open from 4pm to 10pm. The front desk lady was a little rude and, without any explanation, told me it was going to be close and that's it. The internet connection was very poor and with not signal almost during the whole stay. On the other hand, the housekeeping staff was very friendly and the room was very clean.

Sewer smell in room

Everything was perfect on my stay, short but great. Manuel at front desk was very helpful and polite even though the hotel was super busy.

Gym was ok but could have been better.

Gym was ok but could have been better.

Everything was perfect on my stay, short but great. Manuel at front desk was very helpful and polite even though the hotel was super busy.

Great staff felt welcomed by all. rooms were very clean and property was well maintained

Great staff felt welcomed by all. rooms were very clean and property was well maintained

nice place

nice place

Wonderful stay from check in to check out

Wonderful stay from check in to check out

I chose this property because it was relatively close to the cruise port (25 minutes). Once we arrived i found the property to be very clean. I had the opportunity to meet Manuel. I can’t say enough about this gentleman. He was very pleasant and amazingly helpful. Because we were extremely early for check in, once the request to hold our luggage was made he without hesitation obliged. Manuel throughout our stay showed the epitome of hospitality. No wonder he was crowned “ employee of the month”. Manuel is an absolute asset to this company. With that said I would be remise if I did not also mention the one and only reason I would not return to this location. (Ayesha) the mid shift front desk personnel. After check in we attempted to go to our room and relax but were met with a non working toilet. Ayesha was made aware of this not once but twice within a 4 hour time frame. Need I say unacceptable! My travel buddy was told that there was no maintenance person available and she would have to reach out to them. When I checked again 4 hours later I was told that as soon as maintenance arrived our room would be the first room they were sent to. Fast forward to the next shift 2 hours after making Ayesha aware for the second time and not so much as a plunger to attempt to rectify the problem, in walks Ron. My travel buddy went back to the desk for the 3rd time and Ron arrived at our room within minutes of starting his shift with guess what a plunger! To be continued….

I chose this property because it was relatively close to the cruise port (25 minutes). Once we arrived i found the property to be very clean. I had the opportunity to meet Manuel. I can’t say enough about this gentleman. He was very pleasant and amazingly helpful. Because we were extremely early for check in, once the request to hold our luggage was made he without hesitation obliged. Manuel throughout our stay showed the epitome of hospitality. No wonder he was crowned “ employee of the month”. Manuel is an absolute asset to this company. With that said I would be remise if I did not also mention the one and only reason I would not return to this location. (Ayesha) the mid shift front desk personnel. After check in we attempted to go to our room and relax but were met with a non working toilet. Ayesha was made aware of this not once but twice within a 4 hour time frame. Need I say unacceptable! My travel buddy was told that there was no maintenance person available and she would have to reach out to them. When I checked again 4 hours later I was told that as soon as maintenance arrived our room would be the first room they were sent to. Fast forward to the next shift 2 hours after making Ayesha aware for the second time and not so much as a plunger to attempt to rectify the problem, in walks Ron. My travel buddy went back to the desk for the 3rd time and Ron arrived at our room within minutes of starting his shift with guess what a plunger! To be continued….

Nice location

Actually it's a very good hotel. However I don't know why some noise was from the air conditioner occasionally.

Nice location

Actually it's a very good hotel. However I don't know why some noise was from the air conditioner occasionally.

We were 4 family members. Parents and 2 children ( one is already 20 years old) We booked a room for 3 adults and 1 child, but when we entered a room, there were only 2 queen sized beds. Sofa should have been transformed to a bed, but there was no blanket or a pillow.

super nice

We were 4 family members. Parents and 2 children ( one is already 20 years old) We booked a room for 3 adults and 1 child, but when we entered a room, there were only 2 queen sized beds. Sofa should have been transformed to a bed, but there was no blanket or a pillow.

super nice

The staff was great