AWA Hotel
Hotel em Rotorua
2 hóspedes · 1 quarto · 1 banheiro
Motivos para reservar
Ótimo preço para seu orçamentoUma das propriedades de menor custo na área
Inclui itens essenciaisJardim, Ar-condicionado, Internet/Wi-Fi e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Hot springs hotel with free parking connected to a shopping center in Rotorua
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Self parking is free. Additionally, laundry facilities, a garden, and a banquet hall are onsite.
Housekeeping is available once per stay.
AWA Hotel offers 78 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Self parking is free. Additionally, laundry facilities, a garden, and a banquet hall are onsite.
Housekeeping is available once per stay.
AWA Hotel offers 78 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
Jardim
Mapa de Rotorua
Quartos disponíveis
Deluxe Double Room
Camas não especificadas • 22 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Deluxe Twin Room
Camas não especificadas • 28 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Grand Triple Room
Camas não especificadas • 31 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Deluxe Twin Room
Camas não especificadas • 28 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Superior Triple Room
Camas não especificadas • 37 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
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Avaliações
0.5
The hotel was terrible. We had problems checking in as they did not have any records of our checkin. We have to come back to the hotel after our meals and we had to drive to and fro.
The bed is like a jigsaw puzzle and it is too soft. There is basically no make up of rooms. We asked for make up of rooms but the bed is undone, there is no replacement of towers and worse of all, they replace wrongly the shampoo with bathing liquids.
0.5
The hotel was terrible. We had problems checking in as they did not have any records of our checkin. We have to come back to the hotel after our meals and we had to drive to and fro.
The bed is like a jigsaw puzzle and it is too soft. There is basically no make up of rooms. We asked for make up of rooms but the bed is undone, there is no replacement of towers and worse of all, they replace wrongly the shampoo with bathing liquids.
2.0
Place was really clean and tidy. Staff were helpful, but didn’t seem sure about where things were eg towels.
Parking was also an issue at nighttime.
Restaurant seemed closed too.
Overall a good stay, comfortable and clean
Easy walkable distance to the skyline too! 15 min drive to every location you would want to go
2.0
Place was really clean and tidy. Staff were helpful, but didn’t seem sure about where things were eg towels.
Parking was also an issue at nighttime.
Restaurant seemed closed too.
Overall a good stay, comfortable and clean
Easy walkable distance to the skyline too! 15 min drive to every location you would want to go
5.0
Awa hotel is a great choice if you travel to Rotorua.It is located at the gateway of Rotorua.No traffic to be worried.Right across the skyline.Walkable.It is also easy access to Mitai Maori Village.The hotel have 3 meals options. Food was delicious.The room spacious and comfortable.Very clean.Many choices for families.The best choice for you in Rotorua.
1.0
We stayed for 2 nights and our stay was included with breakfast. Checked in late at around 9pm. I was asked to pay $50 deposit at the time of check in despite paying in full for the total stay via credit card at the time of check in. I was advised that $50 will be refunded to you on the day of check out. It has been more than 48 hours and i still have not received refund. By the way i was never informed at the time of booking that they do charge deposit as well. On Saturday morning we were given buffet breakfast which was fine. We were advised that on Sunday morning the breakfast will be anything from their menu. When we went for a breakfast on Sunday we got told that we can only order two items from the menu as they can’t make anything else. Very poor communication and coordination. We were only allowed to choose from bacon and egg and omelet. My wife was a vegetarian and there were no options from their menu that we were allowed to order despite paying extra for the breakfast. We requested the staff that if we could do few hours late check out as it was a Sunday and since we did do late check in, we were hoping that they can understand us. But, no, instead they asked us to pay extra money for 2 hours of late check out. Upon requesting few times to try and understand our situation they kept not listening to us and said my boss said to charge. The front staff has language barrier and difficult to understand customers point of view. I think their hotel is 1 star. Avoid it.
1.0
Feels like it quotes a new hotel and so the rooms were nice and clean and fresh. But once this place gets a little old- it wont have much going for it.
You get what you pay for after all. It was an inexpensive nightly rate and it was a cheap feeling place.
The two main problems for me was that the rooms was just too hot. People had chairs propping open the doors to the hallway to get cool air in. I did the same. But that bit made it very noisy. The room had a thermostat - but heaven know why - because the reductionist told that it doesn’t control anything. “The temperature of all rooms is centrally controlled and cannot be adjusted”. Meanwhile everyone was overheating. Terrible service, pointless setup in a new hotel!
Said problem - I’m assuming it’s wooden built rather than concrete. It’s just plain noisy. Can hear people walking around on the floor above. From 530am people readying to leave / not much chance of sleep after that.
I won’t be staying again.
1.0
Feels like it quotes a new hotel and so the rooms were nice and clean and fresh. But once this place gets a little old- it wont have much going for it.
You get what you pay for after all. It was an inexpensive nightly rate and it was a cheap feeling place.
The two main problems for me was that the rooms was just too hot. People had chairs propping open the doors to the hallway to get cool air in. I did the same. But that bit made it very noisy. The room had a thermostat - but heaven know why - because the reductionist told that it doesn’t control anything. “The temperature of all rooms is centrally controlled and cannot be adjusted”. Meanwhile everyone was overheating. Terrible service, pointless setup in a new hotel!
Said problem - I’m assuming it’s wooden built rather than concrete. It’s just plain noisy. Can hear people walking around on the floor above. From 530am people readying to leave / not much chance of sleep after that.
I won’t be staying again.
5.0
Nice property, helpful staff with clean rooms.
Staff let us borrow umbrellas to use on the tree canopy walk when it was raining at no charge
5.0
Nice property, helpful staff with clean rooms.
Staff let us borrow umbrellas to use on the tree canopy walk when it was raining at no charge
5.0
My second time staying here and won’t be my last! Very comfortable beds, bedding and towels are clean. Really nice environment I feel comfortable here.
5.0
My second time staying here and won’t be my last! Very comfortable beds, bedding and towels are clean. Really nice environment I feel comfortable here.
0.5
When we arrived the front desk were unable to find our booking, after 30 minutes waiting they gave us a room. The room sleeps 4 (as booked), there was only one chair, one stool, 2 cups, 2 glasses 2 bathtowels, one hand towel, hand soap only, no hygiene kit at all(shower caps, moisturisure, etc..), The beds are very uncomfortable. The mattresses are very soft and uneven. We paid for breakfast. The breakfast was terrible: no hot water, no coffee or tea prepared. The staff expect the guest to fill the kettle and turn it on themselves and the milk was sour. Also there were no alternative milk options such as oat or soy. The food was got cold very quickly as the plate warmers were not on. The dining area was freezing cold as the heating was not on. The breakfast option was very limited and there was no cereal for the children. When we tried to talk to reception about it, after not being interested in finding a solution just ignored us and picked up the phone to talk to someone else.
0.5
When we arrived the front desk were unable to find our booking, after 30 minutes waiting they gave us a room. The room sleeps 4 (as booked), there was only one chair, one stool, 2 cups, 2 glasses 2 bathtowels, one hand towel, hand soap only, no hygiene kit at all(shower caps, moisturisure, etc..), The beds are very uncomfortable. The mattresses are very soft and uneven. We paid for breakfast. The breakfast was terrible: no hot water, no coffee or tea prepared. The staff expect the guest to fill the kettle and turn it on themselves and the milk was sour. Also there were no alternative milk options such as oat or soy. The food was got cold very quickly as the plate warmers were not on. The dining area was freezing cold as the heating was not on. The breakfast option was very limited and there was no cereal for the children. When we tried to talk to reception about it, after not being interested in finding a solution just ignored us and picked up the phone to talk to someone else.
2.0
When we entered the door staff were screaming at each other and stressed. screaming at customers. No customer service. People were waiting for an hour in line to get access to their rooms. The worst experience I have ever had. Laundry was piled up round the corridors of the hotel, beds in the hallway. The place looked untidy and unprofessional. Cleaning staff were working hard but other staff not showing them respect. I will avoid this hotel in the future. Not enough safe car parking.
2.0
When we entered the door staff were screaming at each other and stressed. screaming at customers. No customer service. People were waiting for an hour in line to get access to their rooms. The worst experience I have ever had. Laundry was piled up round the corridors of the hotel, beds in the hallway. The place looked untidy and unprofessional. Cleaning staff were working hard but other staff not showing them respect. I will avoid this hotel in the future. Not enough safe car parking.
2.0
Good hotel for one night, mattress not very comfortable though. Overall good hotel.
2.0
Good hotel for one night, mattress not very comfortable though. Overall good hotel.
5.0
The room was modern, clean, and very comfortable with plush bedding and excellent amenities.
The hotel's location is perfect—close to Rotorua's top attractions yet peaceful. The ample parking was also convenient.
Overall, my experience at AWA Hotel was outstanding. The combination of comfort, location, and excellent service makes it a top choice in Rotorua.
5.0
The room was modern, clean, and very comfortable with plush bedding and excellent amenities.
The hotel's location is perfect—close to Rotorua's top attractions yet peaceful. The ample parking was also convenient.
Overall, my experience at AWA Hotel was outstanding. The combination of comfort, location, and excellent service makes it a top choice in Rotorua.
4.0
I like the family feel.it was very clean nice an warm easy access to your rooms complimentary items at main reception. Games for kids a dairy next door.very happy with our stay there thanke
4.0
I like the family feel.it was very clean nice an warm easy access to your rooms complimentary items at main reception. Games for kids a dairy next door.very happy with our stay there thanke
4.0
Good amenities for what i needed bed and shower. A rugby league team was also staying there so very noisy
4.0
Good amenities for what i needed bed and shower. A rugby league team was also staying there so very noisy
4.0
N/a
4.0
N/a
4.0
It was a lovely place to stay. Staff were friendly and welcoming. The room was nice and clean, and nice and fresh. However the bedding was too small for the bed so it wasn’t big enough to share with 2 in the bed. Also the beds were hard and the pillows to soft. Other than that was a lovely stay.
4.0
It was a lovely place to stay. Staff were friendly and welcoming. The room was nice and clean, and nice and fresh. However the bedding was too small for the bed so it wasn’t big enough to share with 2 in the bed. Also the beds were hard and the pillows to soft. Other than that was a lovely stay.
5.0
Lovely workers and very nice room
5.0
Lovely workers and very nice room
2.0
The room was tidy upon entering and looked inviting, but during our stay little things popped up, beds are hard as rocks to sleep on, very uncomfy, cobwebs in the bathroom fan extractor blowing around, no side tables with lamps so you have to use the main light for lighting, horrible at night when you want to try relax, the bathroom sink had mold around it aswell. In the two days staying there atleast 6 new staff were at the front reception, some are young and misinformed about the policies especially the bond policy it does not get released back to you upon checkout (one staff member said it did) it takes 10 business days apparently (another staff member said) little to no parking at night time made us feel uneasy at night not having our car outside the hotel under the cameras, its first in first serve with the parking. The hotel has certain guests with gang affiliation who stay there so be prepared for that with yelling and screaming, especially on their drug cumdowns.
The owner likes to yell alot and talk very fast aswell, doesnt seem to actually listen to customers, would rate this place a 2/10 to stay. Never again.
2.0
The room was tidy upon entering and looked inviting, but during our stay little things popped up, beds are hard as rocks to sleep on, very uncomfy, cobwebs in the bathroom fan extractor blowing around, no side tables with lamps so you have to use the main light for lighting, horrible at night when you want to try relax, the bathroom sink had mold around it aswell. In the two days staying there atleast 6 new staff were at the front reception, some are young and misinformed about the policies especially the bond policy it does not get released back to you upon checkout (one staff member said it did) it takes 10 business days apparently (another staff member said) little to no parking at night time made us feel uneasy at night not having our car outside the hotel under the cameras, its first in first serve with the parking. The hotel has certain guests with gang affiliation who stay there so be prepared for that with yelling and screaming, especially on their drug cumdowns.
The owner likes to yell alot and talk very fast aswell, doesnt seem to actually listen to customers, would rate this place a 2/10 to stay. Never again.
2.0
The staff were amazing and made up for alot of the issues.
The rooms seem new and modern..But there is no furniture only beds, 1 x bedside table, small benchtop with kettle. Tiny fridge that cant fit anything it. No where to put your luggage. Very odd,cOne arm chair.
It was advertised as sound proofed!! Only theres no carpet and you can hear everything above..walking, stomping, door slamming alllll night.
Outside our room was a sensor light which kept going off and lighting up half our room.
Mattresses are incredibly cheap.
But again we loved the staff day and night.
You get what you pay for and it was very well priced...i would stay again but not on the bottom floor.
2.0
The staff were amazing and made up for alot of the issues.
The rooms seem new and modern..But there is no furniture only beds, 1 x bedside table, small benchtop with kettle. Tiny fridge that cant fit anything it. No where to put your luggage. Very odd,cOne arm chair.
It was advertised as sound proofed!! Only theres no carpet and you can hear everything above..walking, stomping, door slamming alllll night.
Outside our room was a sensor light which kept going off and lighting up half our room.
Mattresses are incredibly cheap.
But again we loved the staff day and night.
You get what you pay for and it was very well priced...i would stay again but not on the bottom floor.
5.0
Good value for money, and good location.
5.0
Good value for money, and good location.
3.0
Day staff are outstanding. Morning staff barely speaks English. Go elsewhere for breakfast! Manager not nice!
3.0
Got a great deal price was very reasonable for a solo person.
Pros - reasonable room and decent shower including products
Space was good for what it was
Cons - location, bed I felt was uncomfortable, could hear everyone talking (even in the drain via the shower), pillows smelt like they need a change (musty and drool or something)
3.0
Day staff are outstanding. Morning staff barely speaks English. Go elsewhere for breakfast! Manager not nice!
3.0
Got a great deal price was very reasonable for a solo person.
Pros - reasonable room and decent shower including products
Space was good for what it was
Cons - location, bed I felt was uncomfortable, could hear everyone talking (even in the drain via the shower), pillows smelt like they need a change (musty and drool or something)
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Rotorua?
O preço médio dos aluguéis em Rotorua é R$ 804 por noite. Esta acomodação é R$ 293 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em AWA Hotel. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
AWA Hotel aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em AWA Hotel?
Encontramos 5 comodidades para esta locação. Isso inclui ar-condicionado, internet/wi-fi, estacionamento, lavanderia e jardim.
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