All good to go !! Safe and quiet area !!!

Loved the pool and transportation. Restaurant service very slow, and no room upgrade was offered

Loved the pool and transportation. Restaurant service very slow, and no room upgrade was offered

HELLO AND THANK YOU FOR ALLOWING ME TO SHARE AN INCREDIBLE STAY! THE RADISSON IS TOTALLY INCREDIBLE, THE STAFF, THE SERVICE, THE HOSPITALITY, EVERYTHING!! I FEEL THIS IS MY HOME AWAY FROM HOME, THANK YOU.

"I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations in every way! The entire staff, from the front desk to the housekeeping team, were warm, welcoming, and went above and beyond to ensure our comfort and satisfaction. The hotel's commitment to safety and cleanliness was evident throughout our stay. The premises were spotless, and the staff took every precaution to ensure our well-being. The location was perfect, with easy access to local attractions and amenities. What truly made my stay special, however, was the family atmosphere that permeated every aspect of the hotel. From the friendly smiles to the thoughtful gestures, I felt like I was part of a larger family. I was also impressed by the hotel's prompt response to my concerns and requests. Whether it was a question about the area or a need for ice or extra towels, the staff responded quickly and efficiently. Overall, I would highly recommend this hotel to anyone looking for a comfortable, safe, and welcoming place to stay. The staff's dedication to excellence and customer satisfaction is truly exceptional. We can't wait to return!"

"I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations in every way! The entire staff, from the front desk to the housekeeping team, were warm, welcoming, and went above and beyond to ensure our comfort and satisfaction. The hotel's commitment to safety and cleanliness was evident throughout our stay. The premises were spotless, and the staff took every precaution to ensure our well-being. The location was perfect, with easy access to local attractions and amenities. What truly made my stay special, however, was the family atmosphere that permeated every aspect of the hotel. From the friendly smiles to the thoughtful gestures, I felt like I was part of a larger family. I was also impressed by the hotel's prompt response to my concerns and requests. Whether it was a question about the area or a need for ice or extra towels, the staff responded quickly and efficiently. Overall, I would highly recommend this hotel to anyone looking for a comfortable, safe, and welcoming place to stay. The staff's dedication to excellence and customer satisfaction is truly exceptional. We can't wait to return!"

Service was great

Service was great

The property was on of the nicer hotels I have stayed at in Ecuador. Definitely an high end hotel that does everything they need to accommodate guest. I also like that they spoke English and Spanish.

The property was on of the nicer hotels I have stayed at in Ecuador. Definitely an high end hotel that does everything they need to accommodate guest. I also like that they spoke English and Spanish.

Would return gladly

Would return gladly

Incredible stay!! The Super Staff, the Super hospitality, the Super care you experience is beyond words. They keep getting better and better,....even the new hires knew my name, that was remarkable. Thank you so much, i felt privileged.

Excellent!!!

Breakfast services

Breakfast services

Front desk need to update all guest information I have to wait for over 15 minutes to the person find out the reservation was paid already,

Front desk need to update all guest information I have to wait for over 15 minutes to the person find out the reservation was paid already,

It was a great experience and the location was super clean and beautiful Hotel. Also, the personal was very professional and they have an excellent customer service skills

It was a great experience and the location was super clean and beautiful Hotel. Also, the personal was very professional and they have an excellent customer service skills

Beautiful

Beautiful

Room looked like a motel room instead like a Raddison room. Price wasn't worth the room

Room looked like a motel room instead like a Raddison room. Price wasn't worth the room

It was great, I had to take a flight at 3:40 am, so booked the hotel that offers free suttle service to the airport, in order to relax a bit and get some hours of sleep before the flight Enjoyed the swimming pool by sunset backed by a river and nice trees; a caputtino w a very good croissant on their outside coffee shop and lovely dinner in the well appointed restaurant. A wonderful experience at terrific cost!

It was great, I had to take a flight at 3:40 am, so booked the hotel that offers free suttle service to the airport, in order to relax a bit and get some hours of sleep before the flight Enjoyed the swimming pool by sunset backed by a river and nice trees; a caputtino w a very good croissant on their outside coffee shop and lovely dinner in the well appointed restaurant. A wonderful experience at terrific cost!

Good hotel, it doesn’t look like the best neighborhood but if you go with taxis its fine.

Good hotel, it doesn’t look like the best neighborhood but if you go with taxis its fine.

Very friendly Nice place Really good

Very friendly Nice place Really good

Upon check-in at the Guayaquil Radisson Hotel on 5/20/21, we found several unsatisfactory issues with the accommodations. We immediately returned to the front desk and the initial reaction we received from the female receptionist was not helpful but rather dismissive. We were prepared to leave the hotel immediately. We have no desire to stay in less than acceptable accommodations or with staff that does not care about the level of service we expected or they provide. Overhearing our conversation with the female receptionist, a colleague that was also behind the desk- Jefferson Patino stepped in and asked how he could help. He was kind and genuinely concerned. Though we didn’t know it at the time, he had immediately begun to take action. We returned back to our room beginning to search alternate accommodations (Back to the Sheraton) when the house phone rang. We were greeted by Fransisco Salcedo. From this point, Francisco advised us he had been made aware of our issues by Jefferson and would do everything in his power to rectify our issues. From that point, our stay was perfect and we are extremely grateful to those 2 staff members who went above and beyond to address our issues

Upon check-in at the Guayaquil Radisson Hotel on 5/20/21, we found several unsatisfactory issues with the accommodations. We immediately returned to the front desk and the initial reaction we received from the female receptionist was not helpful but rather dismissive. We were prepared to leave the hotel immediately. We have no desire to stay in less than acceptable accommodations or with staff that does not care about the level of service we expected or they provide. Overhearing our conversation with the female receptionist, a colleague that was also behind the desk- Jefferson Patino stepped in and asked how he could help. He was kind and genuinely concerned. Though we didn’t know it at the time, he had immediately begun to take action. We returned back to our room beginning to search alternate accommodations (Back to the Sheraton) when the house phone rang. We were greeted by Fransisco Salcedo. From this point, Francisco advised us he had been made aware of our issues by Jefferson and would do everything in his power to rectify our issues. From that point, our stay was perfect and we are extremely grateful to those 2 staff members who went above and beyond to address our issues