$100 deposit Never got refund from a previous stay when they did not have a room for me.

Great stay

They don't clean rooms daily no ice and clean your own linens

They don't clean rooms daily no ice and clean your own linens

Well, I booked a room And the transaction went through but when I got there because it was 12:15 AM, they said they don’t issue keys past midnight so I couldn’t stay there, but still got charged and lost my discount I will never ever be Booking a room at that slum Rundown drug Haven Hotel

Well, I booked a room And the transaction went through but when I got there because it was 12:15 AM, they said they don’t issue keys past midnight so I couldn’t stay there, but still got charged and lost my discount I will never ever be Booking a room at that slum Rundown drug Haven Hotel

Quite

Quite

I have nothing good to say about my experience with booking here.

I have nothing good to say about my experience with booking here.

Quick check-in, room was clean and spacious. No issues with parking. I would recommend to assiciates.

Quick check-in, room was clean and spacious. No issues with parking. I would recommend to assiciates.

Staff was nice..bed was small and yall need coffee machines

Staff was nice..bed was small and yall need coffee machines

Great for what was needed. The Waffle House nearby was super convenient!

Great for what was needed. The Waffle House nearby was super convenient!

It wasn’t the best

It wasn’t the best

This location literally stole my hard earned money twice by allowing me to not allowing me to check in after receiving my payment for the room. THE 1st time they refused to check me in because I arrived at 12:05 am for my reservation. Apparently they don't check people in after midnight? This policy is not listed anywhere in the booking confirmation or information presented at the time of booking. The second time this location Stole My Money and refused service was when I arrived yesterday to check in at appropriately 6 p.m. and was told I was on a band list of customers and that they would be refusing me service. My intuition is that they did this because I left them a negative review after my last experience. Either way, they are not allowed to continue to accept my money without providing service.

This location literally stole my hard earned money twice by allowing me to not allowing me to check in after receiving my payment for the room. THE 1st time they refused to check me in because I arrived at 12:05 am for my reservation. Apparently they don't check people in after midnight? This policy is not listed anywhere in the booking confirmation or information presented at the time of booking. The second time this location Stole My Money and refused service was when I arrived yesterday to check in at appropriately 6 p.m. and was told I was on a band list of customers and that they would be refusing me service. My intuition is that they did this because I left them a negative review after my last experience. Either way, they are not allowed to continue to accept my money without providing service.

Front desk person has been there for many years — extremely kind and helpful

Front desk person has been there for many years — extremely kind and helpful

Room was smelly. There were hidden pays - pay extra for clean towel, wifi (if more than 2 devices) etc. No room cleaning service offered throughout the 1 week I was there

Room was smelly. There were hidden pays - pay extra for clean towel, wifi (if more than 2 devices) etc. No room cleaning service offered throughout the 1 week I was there

Great right off Highway

Great right off Highway

the staff was rude and the property was extremely unclean with a horrible stench everywhere.

The people were not welcoming

the staff was rude and the property was extremely unclean with a horrible stench everywhere.

The people were not welcoming

It's been great so far. Clean and Quiet

Horrible bait and switch! Long story short - NOTHING like the description or pitctures, which the check-in guy acknowledged! No coffee, coffee pot, no ice, no dishes, no silverware, NOTHING, not even shampoo. He told us we could drive down the street to buy what we needed, and "rent plates and silerware from them. We were lucky we had towels. In every case his words were, "some of our others locations have that, but not at this one", then finally said " we are not really a hotel". Seriously? Then what are you? The worst part? The bed was a twin - yes, one twin bed for 2 people! He laughed and said it was big enough for 2. What a joke! Even the confirmation email we received said "grab and go breakfast in the morning". NOPE! The front desk doesnt even open until 9. He was proud to tell us that most people leave before they open. Yes, we wanted to get out of this horrible place ASAP too. Never stay here! And, we wont be staying at any Extended Stay again! Expedia, you should be ashamed of yourself for selling this piece of crap and allowing them to lie to us! Not sure I'll ever trust your site again.